Business Details
About
HotelBest Western
Located in West Palm Beach,FL, the Best Western Palm Beach Lakes is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Palm Beach Lakes
1800 PALM BEACH LAKES BLVD, West Palm Beach, FL
33401, United States
Hours
Reviews
4.1
1,328 reviews
5 stars
672
4 stars
359
3 stars
152
2 stars
64
1 star
81
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude and unhelpful interactions.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including reports of cockroaches, dirty bathrooms, and unkempt common areas.
Comfort and Amenities
Guests expressed dissatisfaction with uncomfortable beds, outdated furnishings, and inadequate bathroom facilities, while some appreciated the pool and garden areas.
Breakfast Quality
The breakfast offerings received negative feedback for being limited and of poor quality, with some guests finding it unsatisfactory.
Location and Value
The hotel is well-located near shopping and dining options, and some guests felt it offered good value for the price despite its shortcomings.
- KBKevin Britton6 days ago5.0I absolutely love this hotel and always stay here when working in the area. Everything about this place is great.
- SKSulas KeyJan 3, 20261.0We stayed here cause it is close to the Margaritaville at the Sea cruise line. We made it on time for the cruise but I have to point out that the hotel bed was hard as a cement slab. I actually was in physical pain like I had been laying on a pile of wooden broom handles.Do yourself a favor and do not stay here.
- PBp brittDec 28, 20255.0What a nice place, I will definitely come back every one on the breakfast area were nice and they kept the food area clean. Nice free breakfast, pool area clean they even had a TV to watch while you were outside. Nice place đź‘Ť
- CACara AppletonDec 24, 20251.0No hot water in the room even after letting them know. Scratchy rough thin sheets parading as blankets.
- MLMufasa_Wasasa As Raymond LeønDec 17, 20251.0This place is absolutely ridiculous, I literally stayed here last night and wasn’t charged a dime, now I book another night through my company no different from the night before and the lady upfront is trying to charge me 100$ deposit, the night before I wasn’t charged why all of a sudden??! Very rude the lady at front desk! Now I am here having to sleep in my work van expecting me to pay 100$ deposit for a 2 star hotel , motel vibes! This is bs! DO NOT BOOK AT THIS RINKY DINK MOTEL
Frequently Asked Questions About Best Western Palm Beach Lakes
Does Best Western Palm Beach Lakes provide airport shuttle services?
Yes, Best Western Palm Beach Lakes offers airport shuttle services to its guests.
Is breakfast included for guests staying at Best Western Palm Beach Lakes?
Yes, complimentary breakfast is available for guests at Best Western Palm Beach Lakes.
Are pets allowed at Best Western Palm Beach Lakes?
Yes, pets including dogs are welcome at Best Western Palm Beach Lakes.
Is the property at Best Western Palm Beach Lakes smoke-free?
Yes, Best Western Palm Beach Lakes is a smoke-free property.
Is free Wi-Fi available for guests at Best Western Palm Beach Lakes?
Yes, free Wi-Fi is available for all guests at Best Western Palm Beach Lakes.
What are the operating hours of Best Western Palm Beach Lakes?
Best Western Palm Beach Lakes is open 24 hours every day of the week.
What is the address of Best Western Palm Beach Lakes?
The hotel is located at 1800 Palm Beach Lakes Blvd, West Palm Beach, FL 33401, United States.
Can guests easily visit nearby hotels such as BEST WESTERN Palm Beach Lakes Inn?
Yes, guests can conveniently visit the nearby BEST WESTERN Palm Beach Lakes Inn, which is in close proximity and also offers resort and hotel amenities.
Is Cape Canaveral a nearby point of interest to Best Western Palm Beach Lakes?
Yes, Cape Canaveral, a notable landmark and historic site, is located near Best Western Palm Beach Lakes and is worth visiting before or after your stay.
How can guests use nearby places to enhance their travel experience at Best Western Palm Beach Lakes?
Guests can explore nearby hotels like BEST WESTERN Palm Beach Lakes Inn for alternative accommodations or check out landmarks like Cape Canaveral for sightseeing, making their stay more enjoyable.