Business Details
About
Hotel
Daily Mandatory Charge includes: Destination Charge with premium guest internet access; daily $30 food and beverage credit for use in all hotel outlets (excluding Riverwalk Market); 2-hour regular bicycle rental or 1-hour e-bike rental. Mandatory Charge also includes a Tourism Marketing District Assessment.
Experience superior service and refinement at Hilton Tampa Downtown. The upscale 520-guestroom hotel boasts a contemporary design and sophisticated amenities, including 211 Restaurant and Lounge, serving modern American cuisine, a 24/7 fitness center, an outdoor rooftop pool, and more than 30,000 square feet of flexible event space. The distinctive hotel, located in the city center, is steps from the famous Tampa Riverwalk, Benchmark International Arena, and Tampa Convention Center.
Location
Hours
Reviews
4.2
4,273 reviews
5 stars
2,377
4 stars
1,031
3 stars
382
2 stars
207
1 star
276
What are people saying?
AI-generated from recent customer reviews
Location
Guests frequently praised the hotel's excellent downtown location, with easy access to restaurants and attractions.
Service Quality
While some staff members received positive feedback for their friendliness and helpfulness, there were numerous complaints about rude and unprofessional behavior from others.
Room Condition
Many reviews noted that the rooms are outdated and in need of renovation, with issues such as rust stains, mildew, and general wear and tear.
Cleanliness
Several guests reported cleanliness issues, including unclean bathrooms and rooms that were not properly serviced during their stay.
Valet Parking
Valet parking was frequently criticized for being overpriced and inconvenient, with some guests expressing frustration over the lack of alternative parking options.
- JHJulie Horton2 days ago5.0Edwin Rivera in the Valet Parking department was invaluable, and went above and beyond to help us. All the staff was attentive and professional. Great service by Chauncey in Che Vita. We will be back.
- SMSA Martinez3 days ago1.0Very chilly night here in Tampa, the heat in the room wasn’t going anywhere above 68 even though I set it to 76. It was blowing COLD air! Had a horrible night sleep but too tired to be switching rooms in the middle of the night. Hard pass on this hotel next time!
- HHHisham4 days ago1.0Contacted them, they wouldn't let me cancel the room when I was sick and was told by my doctor not to travel. Love to go to Tampa, visit often, but this property insisted that I still had to pay even though I tried to give them way more than 24 hour notice, no customer sympathy or accommodation, going to pay my fee and never think of this location again, would've been great to reschedule for the holidays. Sad to see businesses break long term connections like this over some short term greed. Could've been an easy 5 star if I actually got to stay if they even let me mention a reschedule, but after being patient, the rude staff already massacred the experience, burning that bridge before I can even set foot on it. Places like this unfortunately sully the name of hospitality and customer service. Don't even want to bring my business here either, good thing I found out sooner than later.
- ASAngela SkipperNov 13, 20255.0I had an incredible experience during my recent stay at Hilton Tampa Downtown. Valerie went above and beyond to accommodate our needs and I can’t thank her enough. I appreciate her and I look forward to staying here again when I’m back in Tampa.
- MMMom5Nov 10, 20254.0Gorgeous hotel. Very nice staff. Great conference center and food. Loveddd having conference there. Beautiful lighting.. Rooms especially bathrooms a little run down/ dated. Clean though. Pool small but pretty view for sure. Multiple fitness areas. No microwave in room but does have fridge. Enjoyed our stay. Very convenient for my conference there.
Frequently Asked Questions About Hilton Tampa Downtown
What are the check-in and check-out times at Hilton Tampa Downtown?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does Hilton Tampa Downtown offer amenities for guests with disabilities?
Yes, the hotel provides accessible parking, an accessible elevator, and is mobility accessible.
Is there parking available at Hilton Tampa Downtown?
Yes, parking and valet parking services are available for guests.
Are pets allowed at Hilton Tampa Downtown?
Yes, both cats and dogs are welcome at the hotel.
What dining options does Hilton Tampa Downtown provide?
The hotel features 211 Restaurant and Lounge serving modern American cuisine, a bar, and offers breakfast including a buffet.
Does Hilton Tampa Downtown have recreational facilities?
Yes, the hotel offers an adult pool, an outdoor rooftop pool, a fitness center with free weights, elliptical machines, and a treadmill, as well as a hot tub.
Is there WiFi available at Hilton Tampa Downtown?
Yes, WiFi is available in public areas along with public internet terminals.
Are there nearby coffee shops where guests can relax?
Yes, guests can visit nearby Starbucks locations or enjoy coffee and cocktails at the Hyatt Regency Tampa, all within walking distance.
What attractions are close to Hilton Tampa Downtown that guests might visit?
The hotel is steps from the famous Tampa Riverwalk, Benchmark International Arena, and Tampa Convention Center, providing great local experiences.
How can guests use nearby services during their stay at Hilton Tampa Downtown?
Guests can access legal, financial, and professional services nearby, such as The Morgan Law Group, Cynthia Gilmore - Raymond James, and CBIZ, facilitating convenient business and personal needs.