Business Details
About
HotelHilton
Hilton Garden Inn Tampa East/Brandon exceeds expectations with many amenities, including an outdoor heated pool, complimentary internet in rooms and public spaces, a 24-hour fitness center, guest laundry facilities, and complimentary parking. Guests can enjoy onsite dining at The Garden Grille & Bar, serving cooked-to-order breakfast, dinner, and evening room service. The Shop is available 24-hours a day for food, beverages, snacks and personal care items. The hotel also offers over 4,000 square feet of flexible meeting space and a beautiful oak-shaded terrace to accommodate up to 180 guests with full catering services. Room amenities include a microwave, refrigerator, Keurig coffeemaker, iron and ironing board, hair dryer, large work desk, two dual-line phones with voicemail and data ports. Come enjoy a taste of Florida hospitality and exceptional service at the Hilton Garden Inn Tampa East/Brandon.
Location
Hilton Garden Inn Tampa East/Brandon
10309 Highland Manor Drive, Tampa, FL
33610, United States
Hours
Reviews
4.0
1,443 reviews
5 stars
720
4 stars
355
3 stars
180
2 stars
85
1 star
103
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like Trish, Alicia, and Marcus for their exceptional service.
Cleanliness
While some guests found the hotel clean and well-maintained, others reported issues with dirty rooms, including stained carpets and unclean bathrooms.
Renovations
The hotel is undergoing renovations, which some guests appreciated, but others found the construction disruptive and noted that not all areas were updated.
Breakfast Issues
Several reviews mentioned dissatisfaction with the breakfast options, including high prices and limited selections, leading to disappointment among guests.
Room Quality
Feedback on room quality was mixed, with some guests enjoying spacious and comfortable accommodations, while others reported outdated furnishings and maintenance issues.
- SFSantiago Forero4 days ago5.01. Cleanliness (9/10) - room was clean and smelled good with all public areas being very well taken care of and it had really good towel and linen quality! 2. Comfort (9/10) - mattress was comfortable and pillows will put anybody to sleep , noise level wasn’t a issue due to the fact that you’re nestled in between a highway and a private business commerce so not much traffic to begin with . AC worked well no complaints . 3. Amenities 10/10 - WiFi was fast you don’t have to worry about parking because there is plenty , the pool was clean and comfortable it had a nice gym and lots of conference rooms . 4. Service (8/10) - overall the service was great I did have the overnight lady stare me down for some reason but other than that the experience I had with everyone else was amazing . Fast check in and very attentive to requests. 5. Location (10/10) - very safe area with being right next to I-75 which can get you anywhere very convenient . 6. Value for Money (8/10) - it’s good price not the most affordable but depending on season and if you book in advance you can get a good deal . Supply and demand like everything else in life . 7. Food & Drink (9/10) - they have a in house restaurant which offers a variety of delicious meals and a reasonable price . Chef definitely knows what he is doing . 8. Accessibility (10/10) - you can enter through the main entrance but they also have a back entrance in the back parking lot which gives you great accessibility and elevators are well kept , fast and smooth . If you are handicapped it’s a 11/10 wide hallways lots of room for you to maneuver and very accessible. 9. Overall Experience (8.5/10) - I would stay there again and would definitely recommend it to my family and friends . The thing that stood out to me the most was the amount of parking it provides , the professionalism of the staff and the quality of the food it was very delicious . I hope my comment helps you out , Peace
- CVChristine VJan 5, 20261.0The worst Hilton hotel. If you book through hard rock be careful because this hotel won’t let you stay in their premises as complimentary from hard rock. They will say they couldn’t find your reservation. They will make a fake phone call pretending they called hard rock to verify your reservation and kept you on hold for 30 minutes until you gave up and decided to leave the premises. Hard rock doesn’t keep you on hold for 30 minutes. So we called hard rock to verify and we found out that the front desk did not make a call to hard rock to verify my reservation. It was just a fake phone call the concierge made. Stay away from this hotel and don’t waste your time. Workers here are liars and pretenders.
- MLMatt LimerickDec 21, 20254.0Solid spot. Every hotel is expensive in the area so for the money this is the best bang for the buck
- VMVictor MillsNov 30, 20255.0Great stay at this Hilton I stay at Hiltons frequently and this one is special great service in the restaurant. Phenomenal wings by Budd and Sharli's customer service was amazing!
- LHLawrence HughesNov 26, 20255.0We elected to stay at this location given the proximity to the Hard Rock (for an event). We were super happy we did. Great location (just off of I75 but in a nice corporate park setting). Quiet! The hotel was very clean and the front desk service was great. Bonus: The water pressure in this hotel is amazing. We ended up taking an uber (to/from) the Hard rock (just a 8 min drive) - super convenient.
Frequently Asked Questions About Hilton Garden Inn Tampa East/Brandon
What are the check-in and check-out times at Hilton Garden Inn Tampa East/Brandon?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free parking for guests?
Yes, Hilton Garden Inn Tampa East/Brandon provides free self-parking for guests.
Is the hotel pet-friendly and allows cats and dogs?
Yes, the hotel welcomes pets including cats and dogs.
Are there any dining options available at the hotel?
Yes, there is one restaurant called The Garden Grille & Bar that serves cooked-to-order breakfast, dinner, and evening room service. Additionally, The Shop offers food, beverages, snacks, and personal care items 24-hours a day.
Does the Hilton Garden Inn Tampa East/Brandon offer fitness and recreational facilities?
Yes, the hotel has a free 24-hour fitness center with equipment like elliptical machines, free weights, and treadmills, as well as an outdoor heated pool and a game room.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators and is mobility accessible.
What services related to cleanliness and safety are provided at Hilton Garden Inn Tampa East/Brandon?
The hotel uses commercial-grade disinfectants and trains employees in cleaning procedures and hand washing. It also has a soap donation program and implements food waste reduction and recycling programs.
Are there nearby places of interest where guests can dine or shop around the hotel?
Guests can visit nearby places like Family Style Deli, an American restaurant, and Highland Oaks Cafe for dining. For shopping or home improvement needs, Ice Sports Forum and Prince Contracting are nearby options.
What professional or business services are located near Hilton Garden Inn Tampa East/Brandon?
Nearby professional services include Cognizant Technology Solutions, Everest National Insurance, Alvarez & Marsal business consulting, and Miracle Law Firm PA among others, which may be convenient for business travelers.
How can guests access the hotel and nearby transit options for convenience?
The hotel offers a local shuttle service to help guests access nearby locations. Additionally, the location near multiple businesses and dining options like Family Style Deli and Highland Oaks Cafe makes it convenient for guests to explore the area.