Business Details
About
Hotel
Hilton Garden Inn Tampa East/Brandon exceeds expectations with many amenities, including an outdoor heated pool, complimentary internet in rooms and public spaces, a 24-hour fitness center, guest laundry facilities, and complimentary parking. Guests can enjoy onsite dining at The Garden Grille & Bar, serving cooked-to-order breakfast, dinner, and evening room service. The Shop is available 24-hours a day for food, beverages, snacks and personal care items. The hotel also offers over 4,000 square feet of flexible meeting space and a beautiful oak-shaded terrace to accommodate up to 180 guests with full catering services. Room amenities include a microwave, refrigerator, Keurig coffeemaker, iron and ironing board, hair dryer, large work desk, two dual-line phones with voicemail and data ports. Come enjoy a taste of Florida hospitality and exceptional service at the Hilton Garden Inn Tampa East/Brandon.
Location
Hilton Garden Inn Tampa East/Brandon
10309 Highland Manor Drive, Tampa, FL
33610, United States
Hours
Reviews
4.0
1,438 reviews
5 stars
716
4 stars
355
3 stars
180
2 stars
85
1 star
102
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Alicia, Charlie, and Trisha for their exceptional service.
Cleanliness
While some guests found the rooms clean and comfortable, others reported issues with cleanliness, including dirty carpets, unclean bathrooms, and inadequate housekeeping.
Renovations
The hotel is undergoing renovations, which some guests appreciated, but others felt the renovations were incomplete or poorly executed.
Breakfast Issues
Several reviews highlighted dissatisfaction with the breakfast options, including high prices and limited selections, leading to disappointment among guests.
Room Quality
Feedback varied on room quality; while some found rooms spacious and comfortable, others reported outdated furnishings, maintenance issues, and unpleasant odors.
- MGMarlyn GanoNov 12, 20255.0Ms. Janice at the front desk did a phenomenal job! Thank you so very much for your kind help. I drive for 4 hrs and she made my check in as smooth as it should be. Thank you again!
- FSFrank ShannonNov 12, 20255.0Recently renovated. Clean, light, and spacious rooms. Rooms come with coffee maker, mini fridge, iron and iron board. Lobby has a small but adequate bar and restaurant serving breakfast and dinner. Desk staff were very friendly and accommodating. The location is close to I-75, I-4 and Hard rock casino. Did I mention extremely quiet. Great for locals and folks traveling through. I'll be back!
- CPChristine ParkOct 16, 20255.0I really enjoyed my stay here. In particular, Alicia M. at the front desk went above and beyond with her service. She gave me a warm welcome when I first arrived and consistently greeted me with a smile, checking in on me whenever she saw me coming in or out of the hotel. She’s truly awesome! 😊👍
- JKJoLynna KingOct 10, 20255.0The staff were wonderful and the food was very good. Thank you Charlie for your amazing service and friendliness!!
- NTNorms Executive TransportationSep 26, 20251.0Having stayed at countless Hilton run hotels all across the US, I have to say that this was undoubtedly my least favorite location!! The night time clerk, Janice, went above and beyond to make sure that my stay for the night was completely intolerable!!!!! She seems to have some sort of a complex and wants the guests to be as miserable as she seems to be!! She had a completely different check in procedure from ANY of the other locations I’ve stayed at. She wouldn’t let the door dash person bring my food to my door but, instead, inconvenienced me by having to go down and get it! ALL of the other locations I’ve stayed at allowed the food delivery person to drop the meal off at the door!! I checked n with a company credit card that has the owners name on it, not mine, and she wouldn’t allow me to check in until I gave her a credit card with my name on it!! Again, completely different than any of the other countless Hilton hotels I’ve stayed at! The hotel itself is run down, in desperate need of repair!! The elevators have plywood as flooring and the panels to select a floor are loose and wobbly!! Completely dissatisfied with this stay, to say the least!!!!!!!!!
Frequently Asked Questions About Hilton Garden Inn Tampa East/Brandon
What are the check-in and check-out times at Hilton Garden Inn Tampa East/Brandon?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free parking for guests?
Yes, Hilton Garden Inn Tampa East/Brandon provides free self-parking for guests.
Is the hotel pet-friendly and allows cats and dogs?
Yes, the hotel welcomes pets including cats and dogs.
Are there any dining options available at the hotel?
Yes, there is one restaurant called The Garden Grille & Bar that serves cooked-to-order breakfast, dinner, and evening room service. Additionally, The Shop offers food, beverages, snacks, and personal care items 24-hours a day.
Does the Hilton Garden Inn Tampa East/Brandon offer fitness and recreational facilities?
Yes, the hotel has a free 24-hour fitness center with equipment like elliptical machines, free weights, and treadmills, as well as an outdoor heated pool and a game room.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators and is mobility accessible.
What services related to cleanliness and safety are provided at Hilton Garden Inn Tampa East/Brandon?
The hotel uses commercial-grade disinfectants and trains employees in cleaning procedures and hand washing. It also has a soap donation program and implements food waste reduction and recycling programs.
Are there nearby places of interest where guests can dine or shop around the hotel?
Guests can visit nearby places like Family Style Deli, an American restaurant, and Highland Oaks Cafe for dining. For shopping or home improvement needs, Ice Sports Forum and Prince Contracting are nearby options.
What professional or business services are located near Hilton Garden Inn Tampa East/Brandon?
Nearby professional services include Cognizant Technology Solutions, Everest National Insurance, Alvarez & Marsal business consulting, and Miracle Law Firm PA among others, which may be convenient for business travelers.
How can guests access the hotel and nearby transit options for convenience?
The hotel offers a local shuttle service to help guests access nearby locations. Additionally, the location near multiple businesses and dining options like Family Style Deli and Highland Oaks Cafe makes it convenient for guests to explore the area.