Business Details
About
Hotel
Fully renovated. Retreat in our spacious Two-Room Suites boasting a separate living room and bedroom or our King Studio Suites. All our rooms have a microwave, mini-fridge and coffee maker.
Located in the heart of the Westshore business district and best shopping in Tampa Bay, minutes from Tampa International Airport and downtown Tampa, we are your central solution.
Whether you are in town to explore Busch Gardens, soak up the sun at the beach, attend a convention at the Tampa Convention Center, cheer on the Tampa Bay Rays, the Tampa Bay Buccaneers or your favorite NHL team playing the Tampa Bay Lightning, our location has the perfect proximity to all attractions.
Start each day with our complimentary full made-to-order breakfast. Unwind with our complimentary Evening Reception daily.
Maintain your fitness routine with a workout in our newly renovated fitness center or have a swim in our outdoor pool.
Dine onsite in Eterie Bar and Grill, our casual restaurant featuring coastal Florida favorites.
A multitude of dining options with 70-plus restaurants within a 2-mile radius.
Location
Embassy Suites by Hilton Tampa Airport Westshore
555 North Westshore Boulevard, Tampa, FL
33609, United States
Hours
Reviews
4.0
2,680 reviews
5 stars
1,317
4 stars
612
3 stars
311
2 stars
199
1 star
241
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for friendliness while others were criticized for being dismissive and unhelpful.
Cleanliness
Concerns about cleanliness in rooms and common areas, with reports of dirty carpets, bathrooms, and pest issues.
Room Quality
Rooms described as outdated and smaller than expected for an Embassy Suites, with issues like musty smells and poor maintenance.
Breakfast Experience
Breakfast received positive feedback for variety and quality, particularly the made-to-order omelette station.
Location
Convenient location for airport access and nearby attractions, but some guests noted noise from traffic.
- JRJacquelin RiveraNov 14, 20251.0I wish I could give zero stars the customer service by itself is terrible, maybe I was expecting too much from Hilton, I made the reservation over the phone and they lied to me about the benefits of booking with them, first and last time!
- JSJason SmithNov 9, 20252.0Been staying here monthly for about 1.5 years now. Everything was just fine until we experienced poor customer service from the night customer service staff (all females). I can’t even describe in words the situation we experienced. Overall, we were supposed to be helped but the one girl ended up leaving to go home and kept us standing there. She told us someone else was going to help us but that was never the case. The parking situation has changed. It was $18/night before. Now it’s $25/night and you have to register your car each night with the license plate number. It didn’t work for us and we had to keep calling the front desk to open it. This is the most ridiculous parking meter situation I’ve ever experienced. Most garages have a ticket you can just inset and pay- EASY. This experience is not pleasant at all. I even paid $31/night because it wasn’t registering correctly! The front desk guy wasn’t helpful when I tried to explain my situation. He was just going to leave us stranded without coming outside to help… or even just verbally going through the steps with us. I overpaid- he didn’t care. Breakfast on weekends is served later for some reason. As if guests don’t wake up early while out of town.
- RJRichard Stockton jrNov 7, 20251.0Been a sorry stay and i havent made it through the night yet. Get cornered by a timeshare salesperson, then the room ac wouldn't work and some worker came and wasted another hour of my time, changed rooms finally. Then i go to get dinner and a drink and gotta stand in some hour long line because i cant sit at the bar and order? What a complicated crazy place. And dont even think you will get those "2 free drinks" shoot you cant buy one.
- JBJoanne BrownOct 30, 20252.0The room was fine except the tile floor was filthy. At first I thought just worn but I took a damp tissue and it was so filthy and grimy so I laid towels down all over to cover. Especially silly bad right under bathroom sink. Hotel staff great. Rest of hotel nice.
- CWCasey WilsonOct 30, 20251.0I called twice before booking to confirm the Peloton bike was working and was assured it was. When I arrived, it was completely broken. I waited nearly three hours for “engineering,” only to be told it couldn’t be fixed. The room was dirty, towels and linens were worn, several outlets didn’t work, and the in-room dining menu didn’t even include an omelet. As a Hilton Diamond member, I expect basic brand standards, not this level of neglect. I’ll never stay here again — and others shouldn’t either.I called twice before booking to confirm the Peloton bike was working and was assured it was. When I arrived, it was completely broken. I waited nearly three hours for “engineering,” only to be told it couldn’t be fixed. The room was dirty, towels and linens were worn, several outlets didn’t work, and the in-room dining menu didn’t even include an omelet. As a Hilton Diamond member, I expect basic brand standards, not this level of neglect. I’ll never stay here again — and others shouldn’t either.
Frequently Asked Questions About Embassy Suites by Hilton Tampa Airport Westshore
What types of rooms are available at Embassy Suites by Hilton Tampa Airport Westshore?
The hotel offers spacious Two-Room Suites with separate living and bedroom areas and King Studio Suites. All rooms come with a microwave, mini-fridge, and coffee maker.
Is breakfast included during my stay at this hotel?
Yes, a complimentary full made-to-order breakfast is available for guests.
Does the hotel provide airport shuttle service?
Yes, there is an airport shuttle available for guests.
Are pets allowed at Embassy Suites by Hilton Tampa Airport Westshore?
Yes, both cats and dogs are welcome at the hotel.
What amenities are available on site at the hotel?
The hotel features a fitness center, outdoor pool, hot tub, bar, on-site restaurant, business center, self-service laundry, convenience store, and offers room service.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible.
What are the check-in and check-out times at the hotel?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Are there any environmentally friendly practices at the hotel?
Yes, the hotel has eco certifications including ISO14001, ISO50001, and Hilton LightStay, uses eco-friendly toiletries, compostable food containers, has a food waste reduction program, and a linen reuse program.
What nearby dining options are available for guests?
Guests can enjoy nearby dining at Bay Cafe, Waffle House, and Delectable fl food truck, in addition to the hotel's own Eterie Bar and Grill.
How can nearby public transit or locations help guests reach the hotel?
Guests traveling via Tampa International Airport can use the hotel's convenient airport shuttle service. The hotel is located in the Westshore business district near top shopping areas and attractions like Raymond James Stadium and Tampa Convention Center.