Many customers praised the friendly and helpful staff, particularly mentioning individuals like Rubin, Roy, and Tori for their exceptional service.
Room Condition
Numerous reviews highlighted issues with room cleanliness and maintenance, including mold, outdated furniture, and plumbing problems.
Location
The hotel is well-located near the water and airport, offering beautiful views, but some guests noted limited nearby dining and entertainment options.
Dining Experience
While some guests enjoyed the restaurant and breakfast, others criticized the food quality and service, describing it as overpriced and inconsistent.
Check-in/Check-out Issues
Several reviews mentioned problems with the check-in and check-out process, including long waits, incorrect room assignments, and unhelpful staff.
EE
Elsie E
Nov 16, 2025
4.0
Im a Flight Crew and our company booked this hotel. The location is great, amazing service, Rubin Patel, assisted with my check in and he is such a nice man. Thank you!!
KS
Katie Sanders
Nov 12, 2025
2.0
Curbside check in parking is poorly laid out and congested, poor customer service at check in, poorly stocked rooms with no water, and reception sent message to check in but then never responded to my reply when I needed assistance. Overall too pricy of a hotel for the actual experience. Stay elsewhere.
SG
Susan Gooch
Nov 10, 2025
2.0
My granddaughter was visiting from Baltimore and wanted to go to Blufin for breakfast. She read that it had good reviews. Well, food was mediocre at best. Never given a menu, not a soul came to our table, couldn't get silverware or napkins. The gentleman at the door pointed us to the breakfast bar, which was mostly empty of food. Not much to offer someone for $22 per person. Beautiful outside view but it looked they had thrown the tables and chairs on the patio, no set ups at all.
I cannot nor would not recommend this place, at least not for breakfast.
The only person who helped us was a lady Joanne. She got us utensils and napkins and apologized.
I got a response back from Blufin Business Manager, Mark.
Thank you for your review and comment regarding Joanne. My apologies that we did not live up to our usual standards this morning which recently led us to be named best hotel restaurant in Tampa Bay. I will not go into detail on the issues we faced this morning, but please know that my apology is heartfelt. It is through these comments that we can continue to improve. Thank you.
BS
Byron Sullivan
Nov 7, 2025
5.0
Excellent location in the heart of downtown Tampa. Went to an event at the convention center via the sky bridge from the hotel. Front desk was super helpful. Bar was open relatively late and had a great menu. Overall, very good experience.
NF
Natalie Fergelec
Nov 4, 2025
4.0
The hotel is beautiful. I went with my husband and son. We really enjoyed the lovely view of the pool. The public areas were very well maintained and clean. I loved it! The breakfast buffet and Kenny's service were excellent. We even enjoyed watching dolphins swim by while we admired the bay. On the other hand, some details in the room were not to our liking. The bathtub drain was very clogged, so bathing had to be quick. The lightbulb above the mirror in front of the closet was burned out, making it difficult to see properly in that area. Also, the thickest sheet had a rather unsightly stain. We were very busy throughout our stay, so I couldn't report these inconveniences since we spent little time at the hotel and I didn't want anyone entering my room without my presence. I simply believe these were things that shouldn't have been missed during the room inspection. They are details that can be improved. Overall, very good, and I would choose them again on future visits to the area.
Frequently Asked Questions About DoubleTree by Hilton Tampa Rocky Point Waterfront
What types of parking are available at DoubleTree by Hilton Tampa Rocky Point Waterfront?
The hotel offers both accessible parking and self-parking options for guests.
Are there facilities available for guests with mobility challenges?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
What dining options are available at the hotel?
There are two restaurants on-site, including The BLUFIN Waterfront Grill, which offers American and seafood cuisine with waterfront views.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at DoubleTree by Hilton Tampa Rocky Point Waterfront?
Yes, pets including cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time starts at 4:00 PM and check-out is by 11:00 AM.
Are there fitness or recreational facilities available?
Yes, the hotel has a free fitness center and a heated outdoor pool for guests to enjoy.
Is there convenient access to shopping or entertainment near the hotel?
Yes, the hotel is close to Westshore Mall and International Plaza, providing shopping and entertainment options nearby.
How can guests get to the hotel from Tampa International Airport?
The hotel is a short drive from Tampa International Airport. While there is no airport shuttle or transfer service provided, guests can use taxis or rideshares for transport.
What nearby places can guests visit or use around the hotel?
Guests can visit attractions such as the BLUFIN Waterfront Grill for dining, take boat tours with Totally Tiki Tours, or enjoy nearby cafes like Harborview Cafe. The hotel is also close to businesses like Columbia Insurance Group and entertainment areas like Tampa - St Pete Rocky Point.