Best Western Tallahassee-Downtown Inn & Suites

3.5
799 reviews

Business Details

2016 APALACHEE PKWY, Tallahassee, FL
32301, United States
(850) 656-6312
http://bestwestern.com

About

HotelBest Western
Located in Tallahassee,FL, the Best Western Tallahassee-Downtown Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Tallahassee-Downtown Inn & Suites
2016 APALACHEE PKWY, Tallahassee, FL
32301, United States

Hours

Reviews

3.5
799 reviews
5 stars
269
4 stars
209
3 stars
112
2 stars
57
1 star
152

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted severe cleanliness problems, including dirty rooms, stained carpets, and reports of bed bugs and roaches.

Customer Service

While some guests praised the friendly staff, many reported poor customer service experiences, including rude interactions and unhelpful responses to complaints.

Room Quality

Guests frequently mentioned that rooms were outdated, poorly maintained, and not reflective of the advertised quality, leading to dissatisfaction.

Breakfast Experience

The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.

Cancellation Policy

Several customers expressed frustration with the hotel's strict cancellation policy, feeling it was unfair and poorly communicated.
  • CJ
    Christy Jenks
    1 day ago
    1.0
    I was really disappointed with my stay. When I pulled back the covers, there were visible stains all over the sheets. It was honestly unsettling and made me question the cleanliness of the entire room. I requested a new room because that’s simply not acceptable. On top of that, the shower water temperature was impossible to regulate. The dial would swing from scalding hot to freezing cold with almost no middle ground. I had to constantly adjust it the entire time just to avoid getting burned or blasted with cold water. Clean sheets and functional plumbing are the bare minimum for a hotel stay. Unfortunately, this experience did not meet those basic expectations.
  • LE
    Leif Ericson
    Feb 3, 2026
    1.0
    No internet and gave me a smoking room.
  • KS
    Kevin Smith
    Jan 28, 2026
    1.0
    This hotel is the stuff of nightmares. The pictures online do not accurately reflect what is in store for those staying at this establishment. After seeing my room, I was shocked at the terrible shape the room was in. Everything was dated and filthy. Various stains on the carpet and other soft surfaces gave me pause. The bathroom looked like it had a sepia tone filter, but I was viewing it with my own two eyes. Also, they are not transparent about smoking and nonsmoking rooms, and I doubt theres much difference anyway. I ended up canceling my stay and opted to sleep on a concrete floor of an office instead of staying at this hotel. I daresay, I got a more restful night of sleep in doing so. My only compliment is that I was able to checkout quickly, although I was forced to pay for one night's stay + tax as per their unforgiving cancelation policy, which I find rather predatory.
  • ST
    Shep Tallon
    Jan 9, 2026
    1.0
    Best Western let me down this time. 1st room they put us in the toilet wouldn't flush. The desk clerk called maintenance and they said it would take about 30 min for the tank to refill the it would flush.🤢 The very nice clerk moved us to a suite. The thermostat didn't work right. It was either freezing or hot. The water in the sink was warm no matter which way you turned the valve. Carpet had big lumps in it. No scald guard in the shower so it was hard to control the water temp. It looks like a bargain but you get what you pay for. Best Western should not attach thier name to this motel, it not up to thier usual standards for sure.
  • AL
    Ashlee Lynn
    Jan 5, 2026
    2.0
    This is in a good location as far as its proximity to the parkway. Employees are friendly. Room is decent. Other guests were partying outside the entire night so they were extremely loud and kept anyone from sleeping. It doesn’t have the best vibes at night outside. I wouldn’t suggest walking to the store at 2 am but 2 pm should be safe.

Frequently Asked Questions About Best Western Tallahassee-Downtown Inn & Suites

Is breakfast available at Best Western Tallahassee-Downtown Inn & Suites?

Yes, breakfast is available for free at the Best Western Tallahassee-Downtown Inn & Suites.

Is the Best Western Tallahassee-Downtown Inn & Suites a smoke-free property?

Yes, the hotel is a smoke-free property.

Brand Certified Facts from Best Western Tallahassee-Downtown Inn & Suites

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