Business Details
About
Luxury HotelHotelResortWedding VenueSpaExtended Stay HotelBeach Resort
From the moment it first opened its doors on New Year’s Eve in 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an iconic Surfside hotel. This beachside hotel, a hallmark in the Miami Beaches area, brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
Location
Four Seasons Hotel at The Surf Club, Surfside, Florida
9011 Collins Ave, Surfside, FL
33154, United States
Hours
Reviews
4.8
1,372 reviews
5 stars
1,190
4 stars
104
3 stars
32
2 stars17
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Overall, guests praised the attentive and friendly staff, highlighting exceptional service at various points throughout their stay.
Luxury Experience
Many reviews emphasized the luxurious ambiance, beautiful property, and high-quality amenities, contributing to a memorable experience.
Dining
The dining options, particularly at the Surf Club Restaurant, received high marks for food quality and service, although some guests noted inconsistencies.
Concerns
A few guests reported issues with service, including slow check-in, room readiness, and a lack of follow-up on complaints, which detracted from their overall experience.
Ambiance
The hotel was frequently described as elegant and beautifully designed, with stunning views and a relaxing atmosphere.
- QRQuinn RebeJan 1, 20261.0Propreté et service insuffisants. Déçu du séjour.
- CPColette PhairDec 13, 20255.0I've been here a couple of times as a guest of the spa and restaurant. This might be the top property I've been to in the world. (And I feel like the Marriott Puerto Vallarta is gonna be jealous of me leaving this review now. 🥺) The staff here really understand what it means to make you feel taken care of. I didn't always have that, so it's something I really cherish and appreciate. I look forward to returning again in the future for more amazing views, treatments, food, music, and ambiance. 🩷
- HJHammad JuttDec 3, 20255.0Good 👍 service and Wonder full time spending location
- DAD. Auri.Nov 27, 20255.0Everything was wonderful. Warm welcome by Victor at valet & Emma at check in, who also shared with us the interesting history of the building. Enjoyed the complimentary glass of champagne while we listened. The pool was beautiful and there are many options for where to sit. Agustin, the pool bartender, provided great service and made delicious cocktails. He was sweet to wish us a happy anniversary. Kostantino, the pool attendant, was hospitable in sharing hotel information with us. We had a lovely drink at the trendy downstairs bar before our short ride to dinner in the heart of Miami. Our room was clean and spacious with everything we needed. The shower had hard pressure and the bed was very comfortable. The hotel itself is beautiful. Loved looking at our view with the floor to ceiling windows. Nice breakfast with great service and a fabulous view. When leaving, several valet attendants helped us. First class service all around!!
- JNJenna NorburyNov 23, 20251.0I usually am a huge fan of all four seasons resorts, especially this one. My wife and I were enjoying a drink at the Champaign bar when we were abruptly removed by Carlos, as well as another champagne bar manager, who was a lady that I did not get her name. I believe that they removed me because I was wearing a baseball hat with the flag of Israel on it. Many other patrons agreed with me that that is the only reason why they would remove me.I am seeking legal representation and I’m going to get the story out to every media outlet. Thank you.
Frequently Asked Questions About Four Seasons Hotel at The Surf Club, Surfside, Florida
What are the check-in and check-out times at Four Seasons Hotel Surfside?
Check-in is from 3:00 PM, and check-out is at 12:00 PM.
Does Four Seasons Hotel Surfside have beach access?
Yes, the hotel offers direct access to the beautiful Surfside beach.
Is there a pool at Four Seasons Hotel Surfside?
Yes, the hotel features several pools, including a beachfront pool and a family pool.
Does the hotel offer valet parking?
Yes, valet parking is available for all guests at the hotel.
Are pets allowed at Four Seasons Hotel Surfside?
Yes, pets are welcome at the hotel, and special pet amenities are available upon request.
Does the hotel offer airport shuttle services?
Private airport transfers can be arranged by the concierge for guests.
What dining options are available at Four Seasons Hotel Surfside?
The hotel offers various dining options, including The Surf Club Restaurant by Thomas Keller, the Champagne Bar, and poolside dining.
Does the hotel have a spa?
Yes, the hotel features a luxury spa offering a variety of treatments, including massages, facials, and wellness therapies.
Is Four Seasons Hotel Surfside family-friendly?
Yes, the hotel offers family-friendly rooms and suites, as well as activities and amenities for children.
Does Four Seasons Hotel Surfside have meeting or event spaces?
Yes, the hotel has elegant event spaces, including oceanfront venues for weddings and corporate events.
Is Wi-Fi free at Four Seasons Hotel Surfside?
Yes, complimentary Wi-Fi is available throughout the hotel for all guests.
Can I host a wedding at Four Seasons Hotel Surfside?
Yes, the hotel provides bespoke wedding planning services, offering stunning venues for beachside and indoor weddings.
Does the hotel have a fitness center?
Yes, the hotel has a state-of-the-art fitness center with personal training available upon request.
Is the hotel near popular attractions in Miami?
Yes, the hotel is located close to Bal Harbour Shops and a short drive from South Beach and Miami's cultural attractions.
Does Four Seasons Hotel Surfside offer concierge services?
Yes, the hotel has a dedicated concierge team available to assist with dinner reservations, tickets to local attractions, and other services.
What are the check-in and check-out times at Four Seasons Hotel at The Surf Club?
Check-in starts at 4:00 PM, and check-out is by 12:00 PM.
Does Four Seasons Hotel at The Surf Club offer beach access?
Yes, the hotel is a beachfront property with direct access to Surfside beach.
Are pets allowed at the Four Seasons Hotel at The Surf Club?
Yes, both cats and dogs are welcome, and pets stay for free.
Is there a swimming pool available at the hotel?
Yes, the hotel features three outdoor pools including an adult pool and an accessible pool.
Does the hotel provide airport transportation services?
Yes, private airport transfers can be arranged through the concierge service.
What dining options are available on-site at the Four Seasons Hotel at The Surf Club?
Guests can enjoy dining at several restaurants including The Surf Club Restaurant, Champagne Bar, and poolside options with various cuisine styles.
Is there a spa at the Four Seasons Hotel at The Surf Club?
Yes, the hotel features a world-class spa offering massages, facials, and wellness therapies.
Are there fitness facilities available at the hotel?
Yes, a state-of-the-art fitness center is available for free, equipped with elliptical machines, treadmills, and free weights.
What nearby attractions can guests visit during their stay?
Guests can visit Bal Harbour Shops, South Beach, and local cultural attractions which are all a short drive from the hotel.
How can guests use the nearby GM Sports Tennis Academy during their stay?
Guests interested in tennis can visit GM Sports Tennis Academy nearby to take lessons or play, offering convenient recreational options close to the hotel.