Holiday Inn St Augustine - World Golf by IHG

Reviews

• AG

  Alfonso Galindo

  Mar 29, 2026
  4.0
  Very nice comfy beds and pillows, clean
• PP

  pcontons

  Mar 24, 2026
  1.0
  Not recommended until it is updated and hire a responsible cleaning crew. Filthy throughout and totally dissappointing. Back in the 70s it was probably a good hotel but way outdated and not kept up at all. Diapers and trash in the parking lot, room floors were disgusting. Only the front desk receptionist was friendly. Otherwise keep your distance from this one.
• JD

  Janie Donato

  Mar 16, 2026
  1.0
  This was one of the worst hotel experiences I have ever had. When we arrived there was a long line of guests waiting and no one at the front desk. After a long wait we were finally checked in. Our first room had a strong musty and moldy odor, visible humidity issues, and a TV that did not work. We requested another room due to the mold concerns. The second room did not smell like mold but was still very dirty, and the phone was not even connected to a working line. Housekeeping was extremely poor. We did not receive clean towels until the third day. Hallway carpets were filthy and our room floor was sticky annd visibly dirty. Dated and unkept room decor, not even a full mirror for guest, just the one above the bathroom sink. Our stay included breakfast, but hot breakfast was unavailable because the “chef” was absent. The day before checkout the beds were made extremely poorly. One bed had a large mound in the middle under the sheets, which turned out to be a pillow left on the mattress with the bedding stretched over it. Our friends staying at the hotel experienced the exact same thing. Overall the hotel was extremely dirty and the service was unacceptable.
• MM

  Mindy Martin

  Mar 15, 2026
  1.0
  We stayed in this hotel last night and it was beyond disappointing. We spent almost $300 for one night and the accommodations were well below that price point. To name a few: The shower curtain and bathroom was dirty. Blood on the bedding Breakfast: no coffee, no fruit, old and COLD food, no silverware, no milk, no service. (And we PAID $16 per person for this....) No sheets for the pullout bed Don't waste your money.
• KE

  Kayla Evans

  Mar 6, 2026
  5.0
  Honestly one of the most comfortable and helpful hotels I have ever been to. Shout out to Kevin the maintenance man for making our stay fantastic. He truly needs a raise for all the work he does. Great Hotel. Great breakfast and the rooms were clean.

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