Business Details
About
Hotel
Located in Saint Augustine,FL, the Best Western Historical Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Historical Inn
2010 N PONCE DE LEON BLVD, Saint Augustine, FL
32084, United States
Hours
Reviews
4.2
932 reviews
5 stars
514
4 stars
244
3 stars
74
2 stars
42
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including moldy smells, dirty rooms, and unkempt bathrooms.
Customer Service
While some guests praised the friendly and helpful staff, others reported rude service and issues with handling complaints.
Location and Parking
The hotel is well-located near attractions, but many guests were frustrated with the additional parking fees and limited parking availability.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality.
Room Comfort
Guests appreciated the comfortable beds and spacious rooms, but there were complaints about outdated facilities and maintenance issues.
- LLLuke “Luker”Oct 26, 20251.0Parking is terrible and small. Walls are thin. A/C makes the worst sound with the smell of mold. Breakfast was the worst I've seen in years
- EBEdward BuffingtonOct 24, 20255.0At the very end of everything old town. A 30 minute walk to the fort. But recently renovated. Clean and comfortable.
- YCYannine CamaraOct 22, 20251.0I dont know where these reviews are coming from but this place was absolutely disgusting. Soon as I open the room door the smell of sewer and mold was over powering. I requested a new room and got a worse one. This one smelled just as bad and the AC under it had mold caked up on it. When I lifted the mattress it was wet and smelled so bad and it had hair all over it Black hair, I bleach my hair definitely wasn't mine. I wish I would of taken pictures but I couldn't fathom that smell more than a minute. I requested a refund and they refused and have been yet you wanna give me different rooms. Front desk even went in and smelled it, it was horrible. I contacted OSHA I can care less to stay anonymous. Only good thing was the location the strip was 6 mins away and the pool it looked clean and up kept. But services here when trying to get back my money they were so rude. I would not recommend. Next door is a Hilton and that place was so clean smelled good and the staff was great. Again just would not ever do that place
- JCJuan CuaoSep 28, 20255.0Excellent service and excellent attitude from Mr. Jorge Rengifo (general manager), in addressing and resolving concerns.
- UCUM CANESSep 21, 20254.0Can we just agree that hotel body soaps should not have lotion in them. I know many women like it but most men can’t stand it and it takes another 15 mins to wash the grease off. Most women will travel with their own body soaps if they want the lotion in it. Thank you.
Frequently Asked Questions About Best Western Historical Inn
Is the Best Western Historical Inn a smoke-free property?
Yes, the Best Western Historical Inn is a smoke-free property.
Does the Best Western Historical Inn offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available for all guests at the Best Western Historical Inn.
What is the address of the Best Western Historical Inn?
The Best Western Historical Inn is located at 2010 N Ponce De Leon Blvd, Saint Augustine, FL 32084, US.
What are the operating hours of the Best Western Historical Inn?
The Best Western Historical Inn is open 24 hours a day, 7 days a week.
What amenities and services can I expect at the Best Western Historical Inn?
Guests at the Best Western Historical Inn can enjoy a peaceful stay with free internet access, cleanliness, value, and superior customer service.
Is there any special promotion currently available at the Best Western Historical Inn?
Yes, if you stay 2 nights, you will receive a $50 Best Western Gift Card.
How can I contact the Best Western Historical Inn by phone?
You can reach the Best Western Historical Inn by calling +1 904-829-9088.
Where can I find more information or book a room at the Best Western Historical Inn online?
You can book rooms and find more information at the Best Western official website: http://bestwestern.com.
What nearby points of interest can I visit around Best Western Historical Inn?
Nearby you can visit T. Gregory Imports, a local furniture and thrift store, and other hotels like Hampton Inn St. Augustine US1 North for additional lodging options.
How can nearby places like T. Gregory Imports enhance my stay at the Best Western Historical Inn?
Visiting nearby places such as T. Gregory Imports allows you to explore unique shopping opportunities conveniently close to the hotel, enhancing your travel experience.
Are there other hotels near the Best Western Historical Inn?
Yes, there are several nearby hotels including Hampton Inn St. Augustine US1 North, which offer alternative accommodation options.