Best Western Historic Bayfront

4.0
1358 reviews

About

HotelBest Western
Located in Saint Augustine,FL, the Best Western Historic Bayfront is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Historic Bayfront
16 AVENIDA MENENDEZ AVE, Saint Augustine, FL
32084, United States

Hours

Reviews

4.0
1,358 reviews
5 stars
681
4 stars
331
3 stars
148
2 stars
82
1 star
116

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, being within walking distance of major attractions and the historic district.

Cleanliness

Many reviews highlight the cleanliness of the rooms, although some guests reported issues with cleanliness in specific areas.

Noise Issues

Numerous guests complained about excessive noise from nearby bars and restaurants, making it difficult to sleep.

Staff Service

While some guests appreciated the friendly and helpful staff, others reported rude or unwelcoming service at check-in.

Parking Fees

Guests expressed frustration over unexpected parking fees, which were not clearly communicated during booking.
  • JH
    Jean H
    Jan 3, 2026
    2.0
    Room was not ready at check-in time and housekeeping entered my room before check-out time when I was out to breakfast. Toilet was moldy.
  • MO
    MacCracken Owski
    Dec 31, 2025
    2.0
    Location was amazing! Staff at check in were incredibly inhospitable, rude and never made eye contact. When we checked in we had not requested any specific amenities or rooms, and the front desk woman said "all I have is a second floor, is that okay?" in a very rude manner as if I was in there in a wheelchair and she was going to force the issue. We heard our neighbors having sex through the air conditioning. Come here for the location, not the service or any peace and quiet. The shower door opens so that you're forced to stand in there in order to get the water to the right temperature, which was not pleasant. The bed was comfortable but elevated so that you had to hoist in, so if you have any mobility issues and you can't climb into a bed I would not recommend staying here. The parking doesn't seem to be guaranteed, was very structured and made us feel that had we wanted to drive our car anywhere, we would not be able to park upon return. $25 per day fee. The staircases are narrow and cut off the entry to some rooms. Not ideal. My phone fell on the floor underneath the bedside table and was filthy when I picked it up. There was also scuff marks all over the floor, leading me to believe that (I did not see a mop or broom or Swiffer on the maid cart) these floors are not being cleaned. REALLY LOOKING FORWARD TO HOTEL MANAGEMENT LOOKING INTO THIS AS STATED IN THEIR REPLY. HOW WILL THEY MAKE THIS RIGHT?
  • TS
    Tessa Saknit
    Dec 25, 2025
    3.0
    The rooms were clean. The staff were very nice. The problems. 1. The blinds allowed much light and noise in the room. Modern, but extremely cheap. It was like daylight, all night. We paid almost 400$ for a night. 2. The mattresses were not hotel friendly. Felt like sleeping on a board. 3. The noise by the he pool at 2:30 am went on and on. No one bothered policing the grounds to facilitate other guests. I have stayed at this hotel over 30 years. I will not be a guest, ever again. Even tho the location is great.
  • KJ
    Kit Jacobs
    Dec 15, 2025
    4.0
    Nice location. However, noisy because of the location. The AC was also very loud!!! Cleanliness ok. The bathroom door did not open all the way. The table was swaying back and forth. Nobody is inspecting, just turning rooms. Second floor with stairs with small/narrow steps, no elevator. Grab and go breakfast of water, granola bar and supersweet muffin. Serves coffee too. Parking $25 and only one car allowed per room. Tight space. Would stay again only for the location but not for the amenities.
  • AS
    AGUSTIN SAENZ
    Dec 13, 2025
    1.0
    This hotel really sucks no bathroom provided for outsiders not even for the county workers their bathroom is in the General Manager office according to the receptionist and No one can use it how can you work there with no services if you need it. This place is garbage i would never give considerations of staying at never. Sign United States Navy Retired

Frequently Asked Questions About Best Western Historic Bayfront

What is the address of Best Western Historic Bayfront?

Best Western Historic Bayfront is located at 16 Avenida Menendez Ave, Saint Augustine, FL 32084, US.

Does Best Western Historic Bayfront offer free Wi-Fi?

Yes, Best Western Historic Bayfront offers free Wi-Fi to all guests.