Tru by Hilton Pensacola I-10 North Davis Highway

Reviews

• KS

  Kristen Swinney

  Jan 5, 2026
  4.0
  Clean, convenient stay. Lots of restaurants near by. There was no milk for cereal but that's really our only complaint. If you need a quick stay on your way down the road this was one of the better ones we found.
• CA

  Chandra Kiran Achanta

  Dec 27, 2025
  5.0
  We personally we have loved this hotel. This is a nice pit-stop for us on our road trip. The rooms were very clean and modern. It's a bit on the smaller side compared to other hilton properties, but felt more modern. Breakfast is decent. The Front desk staff are excellent at service, while checking in they were so friendly and asked if we need anything, when we asked for extra towels, they have given us a whole extra set of every towel. Overall a very pleasant experience. The only con is like the entry way to the hotel is a bit small for the car and parking is inside.
• DB

  David Briggs

  Dec 4, 2025
  4.0
  Budget Hilton property. Access from the road is busy and easy to miss. Must be traveling North on Davis Hwy.
• BK

  Brian Kendig

  Nov 26, 2025
  4.0
  This was a great place to stop overnight for a long roadtrip. The hotel is new so physically everything is in great shape and clean. Beds were comfortable and bathrooms are nice. Didnt have time to enjoy any of the amenities but they do have a small outdoor pool and they offer a simple breakfast. Snacks can be purchased 24x7 and there are a few tables and couches to relax or work at. They also have a foosball table and small workout room. Plenty of fast food restaurants nearby for quick meals. Easy access to I-10.
• KT

  Kerie Toles

  Nov 23, 2025
  1.0
  My stay here was going pretty well until 11/22/2025 I've been here no problems at all. So one night I came out my room and I see a guy standing in one spot with a blue shirt bald and 6'2 so he is weirdly eyeing me so I asked him " are you ok"? He replied yes So ok I kept scrolling on my phone So then I come out to go get something to eat come back stop by the desk to get me a drink everything went perfectly fine DELL is at the DESK. So I guess the front desk lady LAURA had some anger because one of my managers called going "off on her" but I'm not my manager that had NOTHING TO DO WITH ME. So every morning I come down she's being rude giving attitude I looked over it because I don't care she look like she's having a rough days anyway. So I let her be Tonight! After miss Laura finished I hear her and DELL sharing false information. So I kindly went back up to the desk and said NO that's not what happened remember IM A GUEST YOU ARE ON A CLOCK I CAN HEAR U WHICH IS VERY UNPROFESSIONAL FOR HILTON. DELL shouldn't be working for ANYBODY HOW AGGRESSIVE AND ANGRY HE WAS I HAVE VIDEOS I WISH I CAN UPLOAD. So they proceed to call the manager lie saying all kinds of things when I never had a problem throughout my stay. So I said what's ur name bc I'll be working here as well just being friendly Dell immediately said "NO IM GONNA MAKE SURE OF THAT YOU ARE NOT" LOL SO THE HOTEL IS SURROUNDED WITH CAMERAS AND IM DOING A HILTON REPORT AS WELL SO HES BRAGGING I KNOW THE MANGER VERY WELL AND IM MAKING SURE U DONT GET IN ?? Guy is very miserable very weird so I'm standing there recording all of this what he is saying Ms Laura was not saying too much but she was not the best as well!!!! She can't handle things under pressure I can see how she let Dell run the show. So I asked Mr Dell. Could I speak with the manager He ran into the room slammed the door on me SO HARD I HAVE A BRUISE ON MY ARM IM SHOUTING MY ARM HE STILL DIDNT LET THE DOOR GO I WOULDNT STAY HERE AT ALL WITH DELL WORKING. DID A HILTON REPORT AND THEY WILL BE INVESTIGATING. You do not treat a customer that way that was HIGHLY UNPROFESSIONAL AND DELL IS BRAGGING THAT HE KNOW THE MANAGER VERY WELL. Well I have news for you Mr. Dell at ur grown age and as a man you shouldn't work for anyone for how rudely and aggressive you are the man slammed the door so hard in my face and closed my hand in the door! Upload that video to Hilton then he took a picture of my hand why would I close my arm IN A DOOR? That's not very smart Mr. Dell Video footage of Laura holding my phone while my dad was on the phone and I'm repeatedly saying to her "Give me my phone please " that's my father you don't even know him ma'am my father is a witness. DELL. I'll contact higher up and corporate and show all the videos and footage of you . Thank you ☺️

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