Holiday Inn Pensacola - University Area by IHG

4.2
812 reviews
Conveniently located near University of West Florida

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Hotel in Pensacola, FL near University of West Florida off I-10 Enjoy a Newly Renovated hotel featuring modern and dynamic concepts at our Holiday Inn Pensacola - University Area on North Davis Hwy, located at Exit #13 off I-10 with quick access to downtown Pensacola. Our hotel is near the Pensacola Regional Airport (PNS), Pensacola Beach, Pensacola NAS, University of West Florida, and Pensacola Christian College. Our North Central Pensacola hotel off I-10 puts you close to numerous local attractions, such as Sam's Fun City, National Naval Aviation Museum, the beautiful Pensacola Beaches, and the Historic Pensacola downtown. Looking for some retail therapy? Head over to Cordova Mall or University Town Plaza. Enjoy easy access to several businesses as GE, International Paper, and Ellyson Industrial Park along with several major hospitals. Our hotel provides everything you need for a comfortable stay. Our rooms feature ergonomic and functional work stations with free wifi throughout the hotel. Stay productive at our well equipped 24-hour business center, or unwind at our outdoor heated pool and hot tub spa. Get a full workout at the Fitness Center. Need to host an event? We offer two meeting rooms with seating for up to 125 guests. Our on-site restaurant, U-turn Bar and Kitchen, offers gourmet dining in a casual, family-friendly environment. We look forward to your arrival!

Location

Holiday Inn Pensacola - University Area by IHG
7813 N. Davis Hwy, Pensacola, FL
32514, United States

Hours

Reviews

4.2
812 reviews
5 stars
486
4 stars
153
3 stars
69
2 stars
36
1 star
68

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, hair in showers, and unwashed bedding.

Staff Performance

While some staff members received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.

Breakfast Complaints

Several customers expressed dissatisfaction with the breakfast options, noting that it was not included in the room rate and that the quality was lacking.

Room Quality

Guests reported mixed experiences regarding room quality, with some praising cleanliness and comfort, while others described outdated facilities and maintenance issues.

Customer Service

There were positive mentions of customer service from specific staff members, but also significant complaints about the handling of issues and overall staff attitude.
  • XX
    XeniD
    2 days ago
    5.0
    Wir sind IHG Anhänger und waren zweimal hier! Sind an Weihnachten abends mit drei Personen eingecheckt - es hat reibungslos geklappt! Grosse und sehr saubere Zimmer sowie sowie toller Empfang und gutes Frühstück. Nur sehr schade dass der Aussenpool nicht beheizt wird. Rest ist perfekt - da es Nähe Interstate 10 ist!!
  • DP
    Dawson Pelham
    Jan 3, 2026
    5.0
    I had a wonderful stay at this hotel and couldn’t be happier with the overall experience. The atmosphere was welcoming, the rooms were clean and comfortable, and everything felt well taken care of from start to finish. A special shoutout goes to the bartender( Andrea) in the kitchen area their professionalism, friendly attitude, and attention to detail truly stood out. The drinks were excellent, and they made the experience even more enjoyable with great service and positive energy. I also want to appreciate the entire kitchen staff. Their hard work, teamwork, and dedication were clearly reflected in the quality of the food. Every meal was delicious, well-prepared, and served with care. Overall, the staff made this stay memorable, and I would highly recommend this hotel to anyone looking for great service, good food, and a welcoming environment
  • ML
    Mark L.
    Jan 2, 2026
    3.0
    Disappointed. We booked directly with the property, and we were first offered a room with a bad smell, and nothing was clean. After going back down to the desk because the phone didn't work, we were given another room. This one was spacious and was sufficient. We were pleased, even though it was apperarent that this room had any attention to it for some time. When we turned on the Ac, an immediate odor of urine flooded the room. Being late, we turned the unit off, and went to bed. The bedding was comfortable and the rest of the stay was nice.
  • CG
    Chef Donn Gueniot
    Dec 31, 2025
    5.0
    Nice hotel in Pensacola, FL near Interstate 10. The staff was friendly, helpful and accommodating. The hotel was very clean as was the room. The bed was comfortable. We arrived late in the evening and everything was ready to go. Breakfast was fresh and delicious. Overall, this Holiday Inn is an excellent place to stay and I highly recommend!
  • YT
    Y T
    Dec 28, 2025
    5.0
    We love this hotel so much. Clean, quiet, modern and everything we needed in a room was provided. (Fridge, ironing board, flat iron, lots of hangers, microwave, coffee maker, free coffee pods, hair blower. And they have good-quality huge pump bottles of shampoo, body wash, conditioner, hand soap and lotion!) The layout and design of the room and bathroom are really nice and big enough. We will be back for sure!

Frequently Asked Questions About Holiday Inn Pensacola - University Area by IHG

What are the check-in and check-out times at Holiday Inn Pensacola - University Area by IHG?

The check-in time is 3:00 PM and check-out time is 11:00 AM.

Is free WiFi available at the hotel?

Yes, free WiFi is available throughout the hotel including public areas.