Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Pensacola West Navy Base hotel. Conveniently located less than three miles from Pensacola Naval Air Station and downtown, 15 minutes from the Pensacola Regional Airport & less than seven miles from Pensacola Beach, our hotel is the smart choice for vacationers, military travelers and business guests alike. Whether you're in town for a college visit, to shop at Cordova or University Malls or to enjoy the Gulf Coast, our hotel's location in Pensacola, FL is near it all. Visit Pensacola's Cultural Center and Museum of Art or let loose at Sam's Fun City. Our hotel's location in Pensacola, FL makes traveling to NAS or downtown Pensacola a breeze. The Naval Hospital & Sacred Heart Hospital are also nearby, as are businesses like International Paper, Merrill Lynch and Coca Cola. If you need to host an event, you're invited to use the 300 square feet meeting space suitable for up to 15, and if you need to copy, fax or print, our 24 hr business center can accommodate you. Few hotels in Pensacola, FL can compete with our location, quality accommodations and commendable service. We offer fantastic amenities, from a fitness center and outdoor pool to free Wi-Fi access and a delicious, hot Express Start Breakfast Bar. Stop by our convenience store for those forgotten sundries before heading to Pensacola Beach. Our hotel has what you need, so make your reservations today!
Location
Holiday Inn Express & Suites Pensacola West-Navy Base by IHG
307 North New Warrington Road, Pensacola, FL
32506, United States
Hours
Reviews
4.1
665 reviews
5 stars
346
4 stars
180
3 stars
53
2 stars
29
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of exceptional service from individuals.
Cleanliness Issues
Numerous guests reported cleanliness problems, including dirty rooms, unkempt bathrooms, and issues with the pool area.
Discriminatory Practices
Several customers expressed concerns about discriminatory policies regarding local residents, particularly related to cash deposits.
Facility Condition
The hotel was described as outdated and in need of renovations, with complaints about musty rooms, slow elevators, and general wear and tear.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, often noted as a highlight of the stay.
- PWPamela WrightOct 8, 20251.0I did not stay at this hotel because of their discriminatory practices towards "the locals." I needed a one-night hotel room, for myself, which I told the desk clerk that. The desk clerk was nice enough, but when I showed him my ID, he said, we need a $200 CASH deposit! I said, why? Where is this policy? It was nowhere written, and he said it was because I was local. This policy is discriminatory on its face towards local residents. Why should we have to pay a higher deposit than non-residents? Then, he did not charge it to my card like other IHG Hotels, he wanted me to pull it off the ATM. This in itself was suspect. Was he discriminating against me about why I wanted the use of the hotel? What if I just had a credit card and couldn't draw $200 cash? What if I was in a bad situation and needed a place to stay for the night? All of these questions come to mind when they deny local residents a place to stay because of a $200 CASH deposit they may not be able to pull out of the ATM. This place will not be getting any of my business nor any of my clients.
- TWTerry WahrenbergerOct 4, 20251.0This hotel is 3 miles from Naval Station back gate. The hallways don't seem to be air conditioned or ac is turned up to 80. Room 209 air conditioner leaking on the carpet room smelled mildewed. Sink in bathroom stopped up. This Holiday Inn does not have fresh cookies like all the others we have stayed in
- KWKevin WitteSep 15, 20252.0Last minute stay to see Naval Air Museum. Older hotel showing its age. Grungy and not up to the IHG brand. Only one elevator that is really slow, dirty and rickety. Room was musty and shower stained rusty with hard water build up on the shower head. I stayed on the fourth floor (top) where there was no AC in the hallway. Recommended a different place for others until they renovate this place. No issues with the staff at check in.
- NLNihad LesnjaninSep 11, 20251.0Stilling my mony for reservation charge my credit card even wen i hawe cancelition nm from ihg dont stay in this hotel
- JLJackson LeBeoufAug 18, 20251.0Do Not Come Here! So much stuff stolen from our car. Definitely will not ever come back. Staff was super unhelpful, almost curious if they were the ones who took our things.
Frequently Asked Questions About Holiday Inn Express & Suites Pensacola West-Navy Base by IHG
Does the Holiday Inn Express & Suites Pensacola West-Navy Base offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Is breakfast included with a stay at this hotel?
Yes, a free breakfast buffet is available for all guests.
What are the check-in and check-out times at the hotel?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Are pets allowed at Holiday Inn Express & Suites Pensacola West-Navy Base?
No, pets including cats and dogs are not allowed on the property.
What accessibility features does the hotel have?
The hotel offers accessible parking, is mobility accessible, and has an elevator for guest convenience.
Are there fitness facilities available at the hotel?
Yes, a free fitness center is available, equipped with elliptical machines, free weights, and treadmills.
Is there a business center and meeting room at the hotel?
Yes, the hotel features a 24-hour business center and one meeting room that accommodates up to 15 people.
What nearby attractions can guests visit around the hotel?
Guests can easily visit Navy Air Station Pensacola, the Cultural Center and Museum of Art, and Sam's Fun City, which are all close to the hotel.
Are there places to shop or get groceries near the hotel?
Yes, nearby shopping options include Asian Grocery Pensacola, Dollar General, Kabayan Grocery, and Ebt Mart convenience stores.
How can guests get to the hotel or nearby attractions using public transit or nearby landmarks?
Navy Air Station Pensacola is a prominent nearby landmark, making it easier for guests to find the hotel and navigate the area around downtown Pensacola and the airport.