Business Details
About
Hotel
We're in downtown Pensacola, with several restaurants within a half mile. Admiral Fetterman Field and Historic Pensacola Village are within two miles. Pensacola Beach and the Lighthouse and Maritime Museum are a 20-minute drive away. Pensacola International Airport—PNS is 12 minutes from us. Enjoy our restaurant, outdoor pool, and event space.
Location
Hilton Garden Inn Pensacola Downtown
8 S 9th Avenue, Pensacola, FL
32502, United States
Hours
Reviews
4.5
188 reviews
5 stars
142
4 stars
20
3 stars
10
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for their friendliness, helpfulness, and exceptional service, with specific mentions of individuals like Eve, Alli, and Tatiana.
Cleanliness
Guests consistently noted that the hotel and rooms were clean and well-maintained, contributing to a pleasant stay.
Location
The hotel is conveniently located near downtown Pensacola and within walking distance to various restaurants and attractions.
Parking Issues
Many guests expressed dissatisfaction with the additional charge for parking, feeling it should be included in the room rate.
Breakfast Quality
Several reviews criticized the breakfast options, describing them as overpriced and lacking in quality.
- JRJennifer RobertsNov 9, 20251.0First off we now have to pay for parking on top of the $625 for two nights. Our shower was gross the drain had not been cleaned. And breakfast that we paid to be included in our room was only the buffet. We will not be staying here again. Great location but hotel policy is not great. One more reason for us not to stay in an Hilton run hotel.
- PPPaprikaNov 4, 20255.0We were supposed to only stay here for one night, but a series of misfortune events happened and needed to stay longer. The Staff was very helpful with working with our check out time and just being accommodating in general. Major shout out to Elizabeth at the front desk; she went above and beyond, and we are forever grateful. Also, Eve and Amber in the PM; they were all very nice. They all deserve raises, or gift visa cards, or lunch lol. You really have a wonderful staff. God bless!
- KJKelly JeansOct 29, 20255.0Overall our stay at the Hilton Garden Inn Pensacola was phenomenal! From the touchless check in to the friendly staff at a very up to date hotel was amazing & hope to stay there again when in the Pensacola area!
- JSJ. SableOct 21, 20255.0The staff here are truly exceptional!! Eve at the front desk helped me out and got me a terrific rate at the last minute. The parking is great and there's plenty of it, which is unusual for any beach town. I have a gluten sensitivity, and Alli at the bistro really went ABOVE and BEYOND to make sure I got what I needed. She is such a sweetheart, true hospitality. And Artemus at the bar was great too, he made me a custom drink because they were out of ginger beer. I highly recommend this hotel if you're in Pensacola! Great view too of the water.
- PAPhil AmadioOct 16, 20255.0Staff excellent. My bartender Alli was excellent. Great crowd good fun great time and location. See you again soon!
Frequently Asked Questions About Hilton Garden Inn Pensacola Downtown
What are the check-in and check-out times at Hilton Garden Inn Pensacola Downtown?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Pensacola Downtown.
Does Hilton Garden Inn Pensacola Downtown offer accessible parking and elevator facilities?
Yes, the hotel provides accessible parking and has an accessible elevator to accommodate guests with mobility needs.
Are pets allowed at Hilton Garden Inn Pensacola Downtown?
Yes, both cats and dogs are welcome at Hilton Garden Inn Pensacola Downtown as it is a pet-friendly hotel.
Is there a fitness center available for guests at Hilton Garden Inn Pensacola Downtown?
Yes, the hotel offers a fitness center that guests can use for free during their stay.
Does Hilton Garden Inn Pensacola Downtown provide free Wi-Fi access?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal for guest use.
Are there any dining options available on-site?
Yes, Hilton Garden Inn Pensacola Downtown features a restaurant where guests can enjoy meals during their stay.
What amenities are available for families with children at Hilton Garden Inn Pensacola Downtown?
The hotel is kid-friendly and offers kid activities, making it suitable for families traveling with children.
What nearby restaurants can guests visit around Hilton Garden Inn Pensacola Downtown?
Guests can explore several nearby dining options such as The Aragon Cafe, Five Guys, Levant Mediterranean Grill, Zaytouna Greek and Lebanese Restaurant, and Waffle House, all within walking distance.
Are there any parks or historical landmarks close to Hilton Garden Inn Pensacola Downtown?
Yes, guests can visit Pensacola Veteran's Wall South, Veterans Memorial Park Pensacola, and Admiral Mason Park, which are nearby and offer opportunities for relaxation and exploring local history.
What places of service or assistance are available near Hilton Garden Inn Pensacola Downtown?
Nearby service providers include The Penton House Barbershop and Penton House Hair Studio for grooming needs, as well as legal services like Landlord Hotline and Penton Law Center.