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Hampton Inn & Suites Pensacola/I-10 Pine Forest Road

4.4
(844 reviews)

Business Details

8021 Lavelle Way, Pensacola, FL
32526, United States
(850) 607-7174
https://www.hilton.com/en/hotels/pnslwhx-hampton-suites-pensacola-i-10-pine-forest-road/

About

HotelHampton Inn
Welcome to Hampton Inn & Suites Pensacola/I-10 Pine Forest Road, a friendly, modern hotel near lots of popular, family-friendly restaurants, beautiful sandy beaches and Pensacola, Florida attractions. Scuba dive down to the wreck sites of the USS Oriskany and the USS Massachusetts, or visit the fascinating National Naval Aviation Museum. Soak up the atmosphere at the nearby Five Flags Speedway, and experience thrills and spills at Sam’s Fun City and Water Park. This welcoming hotel in Pensacola, FL also offers easy access to Interstate 10. Feel at home in a comfortable guest room or suite, equipped with a 42-inch flat-screen TV, a refrigerator, microwave and coffeemaker. Check emails with free WiFi at the ergonomic desk or work comfortably with the handy lapdesk. Get a great night’s sleep on the clean and fresh Hampton bed® before waking up refreshed to enjoy Hampton’s free hot breakfast buffet. If you’re heading out early, pick up a free Hampton’s On the Run Breakfast Bag™, Monday through Friday, and buy snacks and drinks at any time in the 24-hour Suite Shop. Swim in the sparking outdoor pool or energize in the free fitness center. Stay productive with useful professional services in the free 24-hour business center, and plan a business event or conference for up to 40 people in the hotel’s modern meeting room or boardroom. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.

Location

Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
8021 Lavelle Way, Pensacola, FL
32526, United States

Hours

Reviews

4.4
844 reviews
5 stars
553
4 stars
169
3 stars
60
2 stars
20
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their exceptional service, particularly highlighting individuals like Tawanna and Felicia for their professionalism and kindness.

Cleanliness

Overall, guests noted that the hotel was clean and well-maintained, although some reviews mentioned issues with specific rooms and bathrooms.

Location

The hotel is conveniently located off I-10, with easy access to nearby restaurants and attractions, making it a favorable choice for travelers.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others found it underwhelming and noted inconsistencies in quality.

Customer Service Issues

A few reviews highlighted negative experiences with customer service, particularly regarding handling complaints and specific policies.
  • LP
    Lynn Pahl
    3 days ago
    5.0
    We chose this location because it was close to my mother-in-law's residence. We were moving her to join us in Charleston SC. Although we had several "speed bumps" on this move, Hampton Inn & Suites gave us comfort while away from home. A glowing bright spot was meeting the front desk manager, Felicia! She was extremely helpful and patient with our struggles and went out of her way to help us and listen. Thank you, Felicia!
  • MW
    Minta Watson
    Feb 10, 2026
    5.0
    Everything was spectacular! Tawanna is my girl and I love coming to see her. She’s very professional every time. Felicia was very professional and she was kind during my stay this time. I’ll be back to see my girls again.
  • MC
    Michael Caddell
    Feb 5, 2026
    5.0
    Been on the road from Dallas to Pensacola. Got in and Felicia at the check-in desk went out of her way to help me get my digital key and while waiting brought me water and snacks. Felicia provided exceptional customer service and it is greatly appreciated. Thanks again, Felicia!
  • DB
    Derek Binsted
    Jan 19, 2026
    5.0
    Clean and tidy Good location Great staff
  • JC
    Just another Comment
    Dec 25, 2025
    3.0
    Location-this is right off the highway and next door to waffel house and cracker barrel so very convenient to jump back on highway. Rooms- for some reason my room had a weird smell when I walked in. The room has a microwave and good size fridge. No Keurig for coffee drinkers but a ground coffee thin packet. The restroom smelled like urine and the toilet was not thoroughly cleaned. Luckily I bought cleaning wipes.The restroom shower curtain was dirty and does not have a glass cup to rinse. Shower does have conditioner and shampoo a d body wash dispensers from a brand called 100% zero. The floors were dirty and grout was yellow which might be the urine smell. Only provided a small soap bar and tissue box. Rooms are not sound proof. You can hear people upstairs above you when they walk. The carpet in room smells. The blankets are thin so bring your own. Good thing is the ac gets super cold. You cannot hear traffic on hwy which is good. Coffee is in packets but they do offer coffee downstairs free but the creamers are sitting out in lobby all day and not in fridge. Yuk!!! Luggage carts are SUPER small so be prepared to haul your stuff in. They look like airport carts. Parking is convenient and lighted at night.

Brand Certified Facts from Hampton Inn & Suites Pensacola/I-10 Pine Forest Road

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Certified March 01, 2026Yext Knowledge Graph
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