Candlewood Suites Pensacola - University Area by IHG

4.4
545 reviews
Hotel Exterior

About

HotelWedding VenueConference Center
At Candlewood Suites Pensacola, we prioritize delivering amenities that enhance your stay. Whether you're here for business, leisure, or an extended visit, our accommodations are designed to meet your needs. Each room features a fully equipped kitchen, allowing you to prepare meals just like at home. Relax in the overstuffed recliner while enjoying complimentary HD Cable TV service with premium channels. Business travelers will appreciate the executive desk, speakerphone, and free high-speed internet. Conveniently located off Exit #13 of I-10, our hotel offers easy access to downtown Pensacola, with many restaurants and grocery store within walking distance. We’re also near Pensacola Regional Airport (PNS), Pensacola Beach, and the University of West Florida (UWF). Major hospitals like HCA Florida West Hospital, Baptist Hospital, Sacred Heart Hospital, and Pensacola Children’s Hospital are also nearby. Families will love our proximity to attractions like the Naval Aviation Museum, Pensacola Beaches, and historic downtown Pensacola. Our hotel offers free Wi-Fi, a 24-hour gym, a business center, and complimentary self-serve laundry. Enjoy our outdoor pool, gazebo with grills, and pet-friendly suites for added comfort and convenience. Candlewood Suites Pensacola is your home away from home, offering the perfect combination of comfort, location, and amenities for both short and extended stays.

Location

Candlewood Suites Pensacola - University Area by IHG
1953 Northcross Lane, Pensacola, FL
32514, United States

Hours

Reviews

4.4
545 reviews
5 stars
366
4 stars
96
3 stars
35
2 stars
17
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, hair in bathrooms, and unclean common areas.

Staff Performance

Many customers praised the friendly and helpful staff, noting their willingness to assist with various requests.

Noise Complaints

Several guests reported issues with noise from other rooms and common areas, affecting their overall comfort during stays.

Room Condition

Guests mentioned that rooms need updates and renovations, with some reporting uncomfortable mattresses and outdated decor.

Location and Amenities

The hotel is well-located with convenient access to nearby amenities, but some guests expressed disappointment over the lack of breakfast options.
  • QP
    Quinnard Phelps
    Nov 17, 2025
    4.0
    Clean and spacious rooms. The only drawback is there is no breakfast.
  • NC
    Nick Carter
    Nov 5, 2025
    4.0
    The place is. little outdated but was clean and neat. The tub/shower was slick so if not steady on your feet, beware. Some food was left in the fridge. We would stay here again, no serious issues.
  • FD
    Frank Defelice
    Nov 3, 2025
    3.0
    Walks and ceilings are thin. People above us walking heavy. So loud. Awful. Don't usually have this problem at other hotel's. Don't recommend this location. Holiday inn Express across the street
  • DR
    Dawn Rice
    Oct 3, 2025
    4.0
    Stayed at the hotel during this years Jazz Festival. Hotel is very nice, not as clean as I would have liked, as they allow pets. I stayed on the fourth floor, and was informed that those with pets are usually on the lower levels. I am allergic to cat and dog dander and the floors, no carpets, were not clean, lots of pet hair noticed. The service was great, location great and accessible to airport, shopping, and the festival I attended.
  • TJ
    Tia Jackson
    Oct 2, 2025
    5.0
    My husband and I were getting in town way later than expected. I called just to make sure everything was ok with the reservation since we would be arriving up after midnight. Justin was extremely pleasant over the phone and assured me a note would be left and to travel safe. When we arrived Laura greeted us with a big smile. She was very friendly and kind. The first room we were in the AC did not work we called to let me know we were coming back down to change rooms if possible. When she got back down stairs she was still very kind and apologized for the inconvenience. She had already went to make sure another rooms AC was working and properly changed our room. Although our stay was brief it was a very clean and cozy room with a great bed and wonderful service . Would recommend!

Frequently Asked Questions About Candlewood Suites Pensacola - University Area by IHG

What are the check-in and check-out times at Candlewood Suites Pensacola - University Area?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is Candlewood Suites Pensacola pet-friendly?

Yes, both cats and dogs are allowed at the hotel, and pets are welcome.