Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Experience the best of the Emerald Coast at Holiday Inn Panama City, where comfort, convenience, and outstanding service are always in style. Nestled in the heart of the business district at the intersection of 231 and 23rd Street, we are just 10 minutes from the vibrant downtown of Panama City and a short 12-mile drive to the sugar-white sand beaches, including popular destinations like M.B. Miller County Pier and the pristine shores of Shell Island Beach.
Visit art galleries and antique stores downtown, shop and dine at Pier Park, discover boutiques on the bay at Historic St. Andrews, and boat or snorkel at St. Andrews Park. Just nine minutes from Publix Sports Park and Tyndall Air Force Base, we make an ideal choice for sports teams and military travelers. Plus, we're just a five-minute drive from Sacred Heart Bay Medical and Gulf Coast Hospital.
Relax with a dip in our heated indoor pool and hot tub and stay active in our Fitness Center. Enjoy delicious meals at Bellini Café & Cocktail Lounge, where kids under 12 eat free or grab a snack from our 24/7 market. Host events in our venues, co-work or socialize in our open-concept lounge, and take advantage of free parking and free Wi-Fi. No matter what brings you to Panama City, we ensure your stay will be unforgettable!
Location
Holiday Inn Panama City by IHG
2001 Martin Luther King Boulevard, Panama City, FL
32405, United States
Hours
Reviews
4.4
1,031 reviews
5 stars
669
4 stars
220
3 stars
71
2 stars
30
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.
Breakfast Issues
Several customers expressed dissatisfaction with the breakfast options, including high costs and inconsistent quality, while some appreciated the variety.
Room Condition
Feedback indicated mixed experiences regarding room cleanliness and maintenance, with some rooms being clean and comfortable, while others showed signs of wear and needed repairs.
Pool and Amenities
The pool area received negative comments regarding cleanliness and temperature, while other amenities were generally well-received.
Customer Service
There were notable complaints about customer service, particularly regarding check-in experiences and staff attitudes, which detracted from some guests' overall satisfaction.
- TSTommy SchmidtJan 6, 20265.0Awesome experience, great location and decent cost! I will stay at this location again!
- JSJeffrey StrawJan 5, 20265.0Very clean and well maintained. Everybody was friendly and professional. Ill be staying here again.
- EFEmily FennJan 2, 20262.0I chose this hotel after researching and digging through many reviews before booking. Overall, I was pretty disappointed in the stay. Here's why: 1. The hot breakfast isnt included in the room. It said online it would be an extra $15 a room. For some reason there was no option to add the breakfast to my booking online, and so we decided to pay for it when we arrived. On site, it was $15 per person not per room. We paid $30 and I expected the best breakfast around. However, the food was kind of overcooked and dry. The muffins were prepackaged, not fresh. There were no waffle makers like in the online photos. Only burnt pancakes that weren't very good. The waffle maker was the thing I was most looking forward to and all the pictures online show a bunch of waffle makers. 2. I was very surprised by the hotel room's lack of hot water. Our room appeared to have no hot water. We eventually figured out that if you let the hot water run for about 20 minutes it becomes hot but seriously I have never stayed in a hotel that didn't have ample hot water. 3. We packed a bunch of food for a nice picnic. When we got to the room they have this odd system where your room has no power turned on until you pay and bring a card key to the room. So when we loaded up the mini fridge it wasnt cold and we thought it needed a few hours to chill. Wrong. The next morning we discovered our mini fridge had never turned on, and all of our food was spoiled. We called guest services and they replaced it, but still, it was another first for me. Ive never been to a hotel where the mini fridge didn't work. Our food was ruined. The good things about this hotel are the grill had good food and the spa was amazing. However, after reading many glowing reviews I expected more. There were no surprise cinnamon rolls or fresh baked cookies in the afternoons, like other reviews have stated, and if there had been I am certain it would have cost more money and not been included in the room. You're better off getting a room from a different hotel with a pool and free breakfast because at this hotel the only thing that comes with your room is your room.
- SRStacy Garcia RigginsDec 27, 20255.0Wonderful facility! Good size GYM.. laundry room uses quarters for machine. The lady at the front desk is so nice! She makes it feel like a home away from!
- AJalan sheain JrDec 16, 20251.0This has been the worst experience I ever had, definitely
Frequently Asked Questions About Holiday Inn Panama City by IHG
What are the check-in and check-out times at Holiday Inn Panama City?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Does Holiday Inn Panama City offer parking?
Yes, we offer complimentary parking for our guests.
Is Wi-Fi available at Holiday Inn Panama City?
Yes, we provide free Wi-Fi for all guests.
Can I bring my pet to Holiday Inn Panama City?
No, pets are not allowed at Holiday Inn Panama City.
Does Holiday Inn Panama City have a pool?
Yes, we have a heated indoor pool with a hot tub for guests to enjoy.
Does Holiday Inn Panama City have a fitness center?
Yes, we have a fitness center available for guest use.
Is there a business center at Holiday Inn Panama City?
Yes, we have a business center with printing and copying services.
What are some nearby attractions?
We are located near Panama City Beach, St. Andrews State Park, and Pier Park.
Does Holiday Inn Panama City offer shuttle service to nearby attractions?
No, there is not a complimentary local area shuttle available at this time.
Does Holiday Inn Panama City offer onsite dining?
Yes, our hotel is home to Bellini’s Cafe & Cocktail Lounge.
Does Holiday Inn Panama City offer in-room dining or room service?
Yes, Holiday Inn Panama City offers convenient room service, allowing guests to enjoy dinner from our onsite restaurant in the comfort of their rooms.
Is the Holiday Inn Panama City located near Tyndall Air Force Base?
Yes, Holiday Inn Panama City is conveniently located approximately 10 miles from Tyndall Air Force Base, making us a great choice for military families, contractors, and government travelers.
Does Holiday Inn Panama City have facilities for business travelers?
Yes, Holiday Inn Panama City caters to business travelers with a 24-hour Business Center, high-speed Wi-Fi, and flexible meeting spaces.
Is breakfast available at Holiday Inn Panama City?
Yes, breakfast is available daily for purchase at Holiday Inn Panama City at our onsite restaurant.
Does Holiday Inn Panama City offer accessible rooms?
Yes, Holiday Inn Panama City offers ADA-compliant accessible rooms designed to ensure a comfortable stay for all guests.
What are the check-in and check-out times at Holiday Inn Panama City by IHG?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Does Holiday Inn Panama City offer free parking for guests?
Yes, the hotel offers complimentary self-parking for all guests.
Is Wi-Fi service available at Holiday Inn Panama City?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Panama City?
No, pets including cats and dogs are not permitted at the hotel.
What recreational facilities does Holiday Inn Panama City provide?
The hotel features a heated indoor pool with hot tub and a free fitness center equipped with free weights and a treadmill.
Is there an onsite restaurant or bar at Holiday Inn Panama City?
Yes, Bellini’s Cafe & Cocktail Lounge offers onsite dining with room service available, and there is a bar on the property.
Does Holiday Inn Panama City offer facilities for business travelers?
Yes, the hotel has a 24-hour business center, meeting rooms, and free high-speed Wi-Fi suitable for business travelers.
What nearby attractions can guests visit around Holiday Inn Panama City?
Guests can easily visit Panama City Beach, St. Andrews State Park, and Pier Park for shopping and dining, all just a short drive away.
Are there convenient dining options near Holiday Inn Panama City?
Yes, nearby restaurants include McDonald's, Pepper's Mexican Grill and Cantina, Chick-Fil-A, Smitty’s Barbecue & Salad Bar, Waffle House, and Fazoli's Italian Restaurant.
What transportation options are available nearby for visitors at Holiday Inn Panama City?
The Bay Town Trolley Transfer Station at Pc Mall is nearby, providing guests with local bus transportation options to explore the area.