Numerous reviews praised the staff for their friendliness, helpfulness, and exceptional service, with specific mentions of employees like Deby, Trevin, and Kimberly.
Cleanliness
Most guests noted that the hotel and rooms were clean and well-maintained, although there were some isolated complaints about specific rooms needing better upkeep.
Location
The hotel is conveniently located near restaurants and shops, making it a favorable choice for both business and leisure travelers.
Dining Experience
While many guests enjoyed the food and service at the on-site restaurant, some expressed disappointment with the breakfast options and quality.
Room Quality
Several reviews highlighted the comfort and cleanliness of the rooms, though some guests mentioned issues with outdated amenities and maintenance problems.
AD
Adam Davidson
6 days ago
5.0
I had an awesome stay at this property. I was only there for one night, but the staff was awesome and the room was really clean. I was there on business, so not there for the beaches.
DT
David T
Nov 11, 2025
5.0
I reserved this meeting space on short notice—just four days in advance—and the front desk along with the sales team made the entire experience outstanding. The space was large, quiet, and nicely secluded, which made it perfect for our evening four-hour meeting.
Finishing up at 8:30 and being able to step right into such a comfortable, well-prepared room made everything smooth and stress-free. This is truly a great place to conduct business.
I’m already looking forward to my next visit. Thank you to the staff and sales team for the excellent service—and for the early “thank you for your service” to this veteran. Keep up the great work!
SS
shanky
Oct 27, 2025
1.0
front desk staff were awesome, check in policy wasn't. my dad paid for my birthday weekend, and made sure to specifically co-add me in the guest roster, plus I had the confirmation number and the card that was used to pay. They still made me refund it all and pay with my own card which was pretty annoying and a totally unnecessary policy. No hot tub after a cold night dive was disappointing, and there was a dog barking all night so I didn't get any sleep.
MG
Mark G.
Oct 16, 2025
5.0
Stay here every time I have to work at Tyndall. Besides the atmosphere and accommodations being great, there is a lot of choice with places to eat, and many are within a short walking distance; staff is always helpful! HGI Panama City is the only place I stay!
TO
Tiffany Owens
Oct 6, 2025
5.0
Our company rented a meeting room for a company event. As soon as we walked in we were greeted, and seen numerous people eating their breakfast, the environment was friendly and inviting. Booking the meeting space it self was very affordable and we were even able to add on catering to take the stress off of our backs. They came in with breakfast and set it all up, when it was time for a break they came in with sodas and snacks. We only rented half of the day so did not need lunch. Everything was clean (especially the bathrooms) and neat. I would recommend!!
Frequently Asked Questions About Hilton Garden Inn Panama City
Do you offer a shuttle?
No, we do not.
Is parking free?
Yes, parking is complimentary for our guests.
How close is the beach?
The beach is just under 12 miles away.
What's the closest airport?
NW FL Beaches Airport (ECP) is the closes airport to our hotel at 21 miles away.
Do you allow pets?
Yes, pets are welcome with a deposit of $75 for 1-4 nights and $150 for 5 nights and over.
Do you have breakfast at the hotel?
Yes, the Garden Grille makes cook-to-order breakfast, costs will vary.
Do you have a restaurant in the hotel?
Yes, the Garden Grille is open Monday - Sunday 5pm to 10pm.
Do you have a gym?
Yes, our fitness center is available 24 hours featuring treadmills, free weights, a Peloton and a yoga ball.
Do you have laundry?
Yes, we have a self-service laundry room with washer and dryer that you can use card or coin on.
Do you have a place to grab drinks or snacks?
Yes, we have a 24/7 market by the front desk.
Do you have a business center?
No, we do not.
Do the rooms have a microwave and refrigerator?
Yes, all of our rooms come equipped with a microwave and mini fridge.
Do you have a pool?
Yes, we have an outdoor pool open from 9am to 10 pm with seasonal pool floats, large lounge chairs and tables.
What are the check-in and check-out times at Hilton Garden Inn Panama City?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel allow pets, and are there any fees?
Yes, pets are welcome with a deposit of $75 for 1-4 nights and $150 for 5 nights or more.
Is parking available at the Hilton Garden Inn Panama City?
Yes, self-parking is available for free for guests.
Does Hilton Garden Inn Panama City offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are breakfast options available at the hotel?
Yes, breakfast is available at the Garden Grille, which makes cook-to-order meals. Costs may vary.
What fitness facilities are available to guests?
The hotel offers a free fitness center open 24 hours with treadmills, free weights, a Peloton, and a yoga ball.
Are there any eco-friendly initiatives at the Hilton Garden Inn Panama City?
Yes, the hotel has certifications like ISO14001, ISO50001, and Hilton LightStay. It also runs energy conservation and food waste reduction programs.
Is there an outdoor pool and hot tub available at the hotel?
Yes, there is one outdoor pool open from 9am to 10pm and a hot tub for guests to enjoy.
What popular dining options are located near Hilton Garden Inn Panama City?
Nearby dining options include NY Famous Pizza And Pasta, Mulligan's Sports Bar & Grille, Cold Stone Creamery, Moe's Southwest Grill, and Red Lobster.
Which nearby places can guests visit for shopping and services during their stay?
Guests can find Best Buy for electronics, Cosmo Prof for hair supplies, Lisa's Nails beauty salon, and America's Best Contacts & Eyeglasses for eyewear needs nearby.
How can guests access transportation or travel services near the hotel?
Bay Line Railroad LLC train station is nearby for transportation, and several hotels like La Quinta Inn and Suites and Hampton Inn Panama City-Panama City Mall are also close by.