Business Details
About
Hotel
At the Best Western Plus Panama City Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Panama City Hotel will stand out among other hotels in Panama City,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Panama City Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Best Western Plus Panama City Hotel
2338 Mercedes Ave, Panama City, FL
32405, United States
Hours
Reviews
3.8
253 reviews
5 stars
127
4 stars
56
3 stars
14
2 stars
10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest issues such as roaches and bed bugs.
Staff Performance
While many guests praised the friendliness and helpfulness of staff members, there were notable complaints about poor customer service and unprofessional behavior from certain employees.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests considering it one of the best aspects of their stay.
Room Comfort
Guests generally found the rooms comfortable, but there were complaints about musty smells, humidity, and maintenance issues.
Value for Money
Some guests felt the hotel offered good value for the price, while others expressed dissatisfaction with the overall experience compared to the cost.
- JRJonathan ReissOct 27, 20255.0I recently stayed at the Best Western Plus in Panama City and had an excellent experience from start to finish. The hotel was spotless and well-maintained, with a very clean pool and a spacious pool deck that made it easy to relax and unwind. The breakfast was fantastic with plenty of options, all fresh and well-stocked, with attentive staff keeping everything running smoothly. The service throughout the stay was top-notch, and I especially want to recognize Kevin, the Manager, who went out of his way to make sure we were comfortable. He offered great suggestions for local dinner spots, which we really appreciated. The location is quiet, safe, and convenient. Overall, a great experience. I would definitely stay here again and highly recommend it to anyone visiting Panama City!
- RRReyna RosasOct 27, 20255.0I had a wonderful experience staying here. So much that this is my go to spot whenever I visit Panama City Beach, Florida. Ms. Edna was very professional, friendly, accommodating, and thorough. Kelley from kitchen services was kind and made our breakfast experience very pleasant. She was amazing at making sure we had everything we needed for a delicious breakfast. Her graciousness, courteousness, friendliness, and kindness added that special kickstart one needs to start your morning off on that right optimistic beat. I was truly impressed with all the staff. They smiled and greeted us as soon as they saw us.
- CHCandace HOct 18, 20255.0Overall I had no complaints, everyone was friendly, and the breakfast was great.
- HCHorace Chatham-HickoxOct 15, 20255.0Was blown away for the price. I have stayed at much worse for more. Clean, modern, friendly staff and a decent free breakfast.
- AOApril OwensOct 5, 20255.0Let me just say I'm glad I didn't listen to the bad reviews. The room overall was clean and the bed was super comfy! The room did have a stale smell, not a big deal. It wasn't something that we couldn't handle. The curtains had stains again not a big deal because we wasn't sleeping on the curtains. The fridge in the room is the coldest fridge that I have had in a room! The breakfast attendant (older white lady) she was very friendly. The breakfast was always hot and fresh. The coffee maker in the lobby and water dispenser next to it was awesome. Never seen either at any other hotel. Oh and the yogurt dispenser in the breakfast area was also a nice touch. Every staff associate I encountered was super nice and friendly. My husband and I are Marriott fans but I think we may have just found another favorite brand! We will definitely return when in the Panama City area. Thanks for such a great stay!
Frequently Asked Questions About Best Western Plus Panama City Hotel
Does Best Western Plus Panama City Hotel offer free breakfast to guests?
Yes, free breakfast is available for guests at Best Western Plus Panama City Hotel.
Is there a fitness center available at Best Western Plus Panama City Hotel?
Yes, the hotel includes an in-house fitness room for guests to use.
Is the property at Best Western Plus Panama City Hotel smoke-free?
Yes, the property is smoke-free to ensure a clean and healthy environment.
Does Best Western Plus Panama City Hotel provide Wi-Fi access?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the operating hours of Best Western Plus Panama City Hotel?
The hotel operates 24 hours a day, 7 days a week, all year round.
Where is Best Western Plus Panama City Hotel located?
The hotel is located at 2338 Mercedes Ave, Panama City, FL 32405, USA.
Are there any nearby restaurants where I can dine before or after my stay at Best Western Plus Panama City Hotel?
Yes, nearby dining options include IHOP for breakfast and brunch, Havana Night Restaurant and Bakery for Cuban and Caribbean cuisine, and Huddle House.
What nearby hotels are close to Best Western Plus Panama City Hotel if I want more accommodation options?
Nearby hotels include Microtel Inn and Suites by Wyndham Panama City, Days Inn, Quality Inn and Conference Center, and Hilton Garden Inn Panama City.
Are there convenient places to fuel my vehicle near Best Western Plus Panama City Hotel?
Yes, there are Chevron gas stations nearby where you can refuel your vehicle.
What amenities in the rooms accommodate long stays at Best Western Plus Panama City Hotel?
Rooms include a convenient in-room mini fridge ideal for drinks and snacks, and a spacious work desk with free internet access for business travelers.