Best Western Plus Panama City Hotel

3.8
258 reviews

About

HotelBest Western Plus
At the Best Western Plus Panama City Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Panama City Hotel will stand out among other hotels in Panama City,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Panama City Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Panama City Hotel
2338 Mercedes Ave, Panama City, FL
32405, United States

Hours

Reviews

3.8
258 reviews
5 stars
131
4 stars
56
3 stars
14
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest issues.

Staff Performance

While many guests praised the friendliness and helpfulness of staff, there were notable complaints about poor customer service and unprofessional behavior from certain employees.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests considering it one of the best aspects of their stay.

Room Conditions

Guests reported mixed experiences with room conditions, including comfort and amenities, but many noted issues with odors and maintenance.

Value for Money

Several customers felt the hotel offered good value for the price, particularly in terms of location and amenities, despite the cleanliness concerns.
  • AR
    azariah r
    Jan 3, 2026
    5.0
    My go-to hotel! it is very clean and everyone is so welcoming including the manager! i will definitely come back :)
  • JR
    Jonathan Reiss
    Oct 27, 2025
    5.0
    I recently stayed at the Best Western Plus in Panama City and had an excellent experience from start to finish. The hotel was spotless and well-maintained, with a very clean pool and a spacious pool deck that made it easy to relax and unwind. The breakfast was fantastic with plenty of options, all fresh and well-stocked, with attentive staff keeping everything running smoothly. The service throughout the stay was top-notch, and I especially want to recognize Kevin, the Manager, who went out of his way to make sure we were comfortable. He offered great suggestions for local dinner spots, which we really appreciated. The location is quiet, safe, and convenient. Overall, a great experience. I would definitely stay here again and highly recommend it to anyone visiting Panama City!
  • RR
    Reyna Rosas
    Oct 27, 2025
    5.0
    I had a wonderful experience staying here. So much that this is my go to spot whenever I visit Panama City Beach, Florida. Ms. Edna was very professional, friendly, accommodating, and thorough. Kelley from kitchen services was kind and made our breakfast experience very pleasant. She was amazing at making sure we had everything we needed for a delicious breakfast. Her graciousness, courteousness, friendliness, and kindness added that special kickstart one needs to start your morning off on that right optimistic beat. I was truly impressed with all the staff. They smiled and greeted us as soon as they saw us.
  • CH
    Candace H
    Oct 18, 2025
    5.0
    Overall I had no complaints, everyone was friendly, and the breakfast was great.
  • HC
    Horace Chatham-Hickox
    Oct 15, 2025
    5.0
    Was blown away for the price. I have stayed at much worse for more. Clean, modern, friendly staff and a decent free breakfast.

Frequently Asked Questions About Best Western Plus Panama City Hotel

Does Best Western Plus Panama City Hotel offer free breakfast to guests?

Yes, free breakfast is available for guests at Best Western Plus Panama City Hotel.

Is there a fitness center available at Best Western Plus Panama City Hotel?

Yes, the hotel includes an in-house fitness room for guests to use.