Hampton Inn & Suites Panama City Beach-Beachfront

4.3
2174 reviews

About

HotelHampton Inn
With more than 2,380 Hampton by Hilton™ hotels around the globe, it's easy for travelers to find us. And once they've found Hampton, they prefer to stay with us. Why? Our guests tell us they choose Hampton because of the tremendous value we offer; because they know what they'll get at Hampton with every stay, at every location; and because Hampton makes them feel appreciated. Making our guests happy makes us happy. Guaranteed™.

Location

Hampton Inn & Suites Panama City Beach-Beachfront
15505 Front Beach Rd, Panama City Beach, FL
32413, United States

Hours

Reviews

4.3
2,174 reviews
5 stars
1,438
4 stars
370
3 stars
134
2 stars
88
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for friendliness while others were criticized for rudeness and unhelpfulness.

Cleanliness

Concerns raised about room cleanliness, including reports of dirty bathrooms and unclean towels.

Amenities

Positive feedback on breakfast and beach access, but complaints about pool cleanliness and maintenance issues.

Room Quality

Issues with bed comfort and room maintenance, including reports of outdated mattresses and malfunctioning appliances.

Parking Fees

Guests expressed dissatisfaction with unexpected parking fees and lack of communication regarding these charges.
  • HR
    Haylie Roper
    1 day ago
    5.0
    We had a last-minute reservation, and what a great choice it was. When checking in, the front desk attendant, Cardinal, was so kind and gave the best recommendations. Seriously, he needs a raise. It’s people like him who create repeat customers through a great experience. We’re already planning a trip back. The room was nice and clean with amazing views. The beach is beautiful, but that’s expected and the whole reason you’re there. It gets you there, but what keeps you coming back to the same hotel is the staff. Seriously, we will see you again soon, Cardinal!
  • RM
    Ryan Mosley
    1 day ago
    1.0
    Well don’t expect much from this place! Quality of a low budget hotel for the steep prices. Six night stay, First room on Third floor cockroaches 🪳 coming out from under mini fridge! no housekeeping, no towels, self serve to restock toiletries. Please find another option! Don’t be sucked in as it’s on the beach! This place has no service. It would be better to sleep in car at the Walmart than to put up with this place. Management or lack of Management will not help you! They just take your cash as you are just a tourist. New guests tomorrow! Don’t be the next guest!
  • BG
    Brannon Gray
    5 days ago
    1.0
    First off I booked a beach front room but when I got there, I was given a street side handicap room full of mold stench. There’s no bathroom vent so when you shower it just gets humid. I tried to correct the issue with the front desk but they’re no help. The staff is rude and they’ll hit you with a bunch of hidden charges and fees. This was the first and last time I’ll ever stay here.
  • MR
    MARY ROMERO
    Dec 27, 2025
    3.0
    Great property, super nice location. Sadly, some of the front desk staff are not really guest satisfaction oriented and need a bit more customer relations and empathetic training. Being a constant traveler, a Hilton Honors member, HGV Club owner and a front desk staff member in the past myself , this is the 1st time I hear someone deliver service so rudely to a hotel guest making a concern feel unimportant, telling a guest "I don't know you, I can't help" and showing no interest on assisting at all , just say some better training to be up to par to the Hilton flag might be helpful and much needed. Other than that, beach location, food, and rooms are great.
  • JP
    Jackelyn Petenes
    Dec 18, 2025
    5.0
    I had a wonderful stay at this hotel! The breakfast was delicious and a great way to start each day. All of the amenities worked perfectly and were clearly well maintained, which made the experience smooth and stress-free. The front desk staff were truly outstanding—on my first night there was a small mix-up, but the lady at the desk handled it immediately with kindness and professionalism, even though I was admittedly a bit frustrated at first. Her calm and helpful approach set the tone for the rest of my stay. The location is unbeatable—you can actually see dolphins right from the beach, and the water is crystal clear and perfect for swimming. Between the excellent service, well-kept facilities, and beautiful surroundings, this hotel exceeded my expectations. I would absolutely recommend it to anyone looking for a relaxing and enjoyable getaway!

Frequently Asked Questions About Hampton Inn & Suites Panama City Beach-Beachfront

What accessibility features does Hampton Inn & Suites Panama City Beach-Beachfront offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included with a stay at the hotel?

Yes, the hotel offers a free buffet breakfast to all guests.