Numerous reviews praised the staff for their friendliness, helpfulness, and exceptional customer service, particularly highlighting individuals like Felicia and Amy.
Cleanliness
While many guests noted the hotel was clean and well-maintained, there were also complaints about unclean rooms and issues with housekeeping.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking or inedible.
Renovation Issues
Several reviews mentioned ongoing renovations, which led to noise and some dissatisfaction, but others appreciated the updates and improvements.
Location
The hotel is described as conveniently located near I-95 and various amenities, though some guests found it a bit tricky to access.
MF
Michael Fink
5 days ago
5.0
Felicia at the front desk was amazing and helped me out of a jam when I left a suit behind. The hotel itself was quiet, cozy, comfortable and clean—no complaints on the lodgings, and the staff was exceptional. Highly recommended!
ME
Mark Evans
Nov 17, 2025
4.0
Upon check in, Lashana was very, friendly, courteous and helpful. I believe she went above and beyond to help us out. She's awesome!!
What I didn't like was the refrigerator and the TV. The refrigerator was barely cool with no way of adjusting it. The TV was very hard on the eyes. Its a new style thaf didn't work for these 2 elders.
Location off the interstate was neil to none, and hard to locate, but as the old saying goes, build it and they will come.
Apparently the management didn't read my comments correctly or has my review confused with someone else's. Please reread mine.
TI
Ten Eyck Powell III
Nov 16, 2025
5.0
Perfect location, Brand new hotel in spotless condition. Highlight was Felicia J at the desk! Sharp as a tack, with a big smile , perfect for a weary traveler after a long day. Felicia answered every question , and her good humor makes her a great representative of the hotel . I have been traveling do many years and she is as good as they come!
JN
Jonathan N
Nov 5, 2025
5.0
Well I must say this Holiday Inn location has been absolutely phenomenal. I don't know what other word I could use to describe my experience. I can't believe It's Not five stars all the way on Google. From the time I checked in the service has been spectacular front desk to the maid service. They have an excellent breakfast, it changes every day. They don't hold back on the selection. The coffee is the best I've ever had at any hotel and probably any convenience store that's for sure. They have a machine that grinds the beans and then brews the coffee, that is fantastic. They have coffee 24 hours a day and it's always at the same machine which makes it great. Most hotels make it somewhere else and then they've got these thermos pumps that I don't know what they do to the coffee but it's always strong and bitter. The coffee they use at this hotel I need to get it from my house. Also for being so close to the interstate it is extremely quiet here . Anytime I come to this area I won't even look at another hotel it will always be Holiday Inn Express at I-95.
MG
Michael Grenier
Oct 30, 2025
5.0
When we arrived we were greeted promptly and welcomed. Amy at the front desk was fabulous. She took great care of us answered all our questions, and even switched our room for us to the first floor because I am claustrophobic and will not get into an elevator. Holiday Inn is very lucky to have an individual like Amy working for them. She deserves a raise.
Frequently Asked Questions About Palm Coast Hotel & Suites-I-95
What time is check-in and check-out at Palm Coast Hotel & Suites-I-95?
Check-in time is at 16:00 and check-out time is at 11:00.
Is breakfast included when staying at Palm Coast Hotel & Suites-I-95?
Yes, free buffet breakfast is available for guests.
Does Palm Coast Hotel & Suites-I-95 offer free parking and is it accessible?
Yes, free parking is available and there is accessible parking for guests.
Are pets allowed at Palm Coast Hotel & Suites-I-95?
Yes, pets are welcome at the hotel.
Is Palm Coast Hotel & Suites-I-95 accessible for guests with mobility needs?
Yes, the hotel is mobility accessible.
Does the hotel provide wifi and is it free?
Yes, free wifi is available in public areas of the hotel.
Are children allowed to stay for free at Palm Coast Hotel & Suites-I-95?
Yes, kids up to the age of 19 stay for free at the hotel.
Where is Palm Coast Hotel & Suites-I-95 located in relation to local shopping and dining options?
The hotel is located near several nearby places including The Home Depot hardware store, HQD Florist, and Delicias of Portugal Bakery, offering guests convenient options for shopping and dining.
What wellness or spa services can guests enjoy near Palm Coast Hotel & Suites-I-95?
Guests can visit Serenity Spa And Wellness Center and Serenity Spa & Wellness Center | Palm Coast FL nearby for spa treatments, hair removal, and waxing services.
What travel and transportation services are available near Palm Coast Hotel & Suites-I-95?
Sunny Land Tours, located nearby, offers travel services and tours which guests can use to explore the local area.