Business Details
About
Luxury HotelResortHotelWedding VenueSpaExtended Stay HotelBeach Resort
Location
Four Seasons Resort Palm Beach
2800 South Ocean Boulevard, Palm Beach, FL
33480, United States
Reviews
4.6
1,187 reviews
5 stars
963
4 stars
126
3 stars
43
2 stars16
1 star
39
What are people saying?
AI-generated from recent customer reviews
Exceptional Service
Many customers praised the staff for their outstanding service, noting that they went above and beyond to ensure a memorable experience.
Beautiful Property
Guests frequently commented on the stunning design and location of the hotel, highlighting the breathtaking views and elegant decor.
Dining Experience
While some dining experiences were exceptional, others received mixed reviews, with some guests noting inconsistencies in food quality and service.
Family-Friendly
The hotel was noted as a great destination for families, with amenities and activities catering to both adults and children.
Inconsistent Housekeeping
Several reviews mentioned issues with housekeeping, including delays in service and lack of attention to room cleaning.
- KSKallan SalganikNov 13, 20253.0I recently stayed at the Four Seasons Resort Palm Beach and was shocked by how atypical the experience was for a brand I've always known for luxury and impeccable service. Upon arrival, I wasn't greeted by anyone—no one offered to help with my bags, and the valet/doormen were too busy chatting among themselves or assisting other guests. It wasn't a huge issue, but it set the tone for the rest of the stay. While waiting for our room, we spent 2-3 hours at the beach and could only get one drink the entire time. There was just one server on staff, running herself ragged trying to keep up with everyone. She was working so hard. It was clearly not her fault. It turns out there was a wedding and a bachelorette party that weekend, and management was completely unprepared—despite charging us a higher rate due to the busyness. For $2,000 per night, you expect far better staffing and service. Our room took hours to be ready, and we were upgraded to a suite that was spacious but nothing extraordinary. The shower was tiny, with abysmal water pressure and part of the showerhead not even functioning. We notified the hotel, but there was no follow-up—no maintenance visit, nothing. We were too exhausted from travel to push for a room change, so we just dealt with it. The spa had excellent massage therapists, which was a highlight, but even there, one of the showers had no hot water. I let management know, but when I returned later, it still wasn't fixed—clearly ignored. Additionally, the room phone barely worked, making it hard to contact staff. We didn't formally complain during our stay because we were trying to salvage our vacation and focus on enjoying the moment, but we did report the maintenance issues in hopes of helping future guests. Overall, this felt like a 3-star experience at best, not the 5-star luxury I expect from Four Seasons. Very disappointing, and I won't be returning.
- ESEthan SevillaNov 5, 20255.0Attended a wedding here last weekend and stayed for the weekend. It was 5/5 perfect. The staff, the rooms, the environment was incredible!
- AAAprille AntonucciOct 8, 20255.0A perfect get away! Exceptional service and unforgettable experience! If I could give this hotel 10 stars I would!!! From the moment my sister and I checked in the hotel we were treated like royalty! The hotel itself is stunning , elegant, impeccably designed and surrounded by breathtaking views. What truly set this stay apart was the exceptional service. Every staff member went above and beyond to make sure our stay was truly special. I want to thank the most incredible staff that made my sisters and I experience truly unforgettable. Thank you to Preston, Victor, Will, Rodolfo, Paul, Natasha, Lauren, Georgia, Gabreil, Yesleny, Reed, Madison, Casey!!!!
- TOTomi Agboola - OdeleyeSep 14, 20255.0I want to thank Mark (valet) and all the other staff at the four seasons in West Palm Beach who have delivered exceptional service over many years to my parents.
- AKA. K.Sep 2, 20255.0Great place for family vacation with kids. Beautiful facility and great staff/hospitality.
Frequently Asked Questions About Four Seasons Resort Palm Beach
What amenities are offered at the Four Seasons Resort Palm Beach?
Splashing in the sunshine is why travelers come to South Florida, and our warm, kind-hearted service ensures those moments are unforgettable. From gelato and s’mores to fruit stands and bellinis, we indulge guests with simple pleasures that bring families, friends, and couples together under the sun. Each and every gesture reminds you why Palm Beach feels like an effortlessly elegant retreat. Key features including two swimming pools with panoramic ocean views, a private beach with activities for both fun and relaxation, water and beach sports, tennis, the only restaurant in the United States in partnership with starred chef Mauro Colagreco, waterfront dining at Seaway, Kids For All Seasons Kids Club, a Spa and Salon, and more.
Does the resort have beachfront access?
Yes, in fact, it's one of our features our guests favor the most. There’s no need for resort maps here. Go right from suite to sand – our private beach, the best in Palm Beach, with acres of pristine openness to roam, relax, and have fun. Step into the pool and out to the beach and back to your personal retreat in only a few steps.
What dining options are available at the Four Seasons Resort Palm Beach?
Our featuerd options are oceanfront dining at Seaway, and Florie's, the only restaurant in the United States in partnership with starred chef Mauro Colagreco. Guests will also enjoy seasonal residencies, collaborations, and special events throughout the year.
Are there any special packages or offers available for guests?
Yes. Please visit our website, fourseasons.com/palmbeach to discover vacation packages tailored for every guest at Four Seasons Resort Palm Beach. Whether it’s a romantic escape or a family adventure, our offers and best rates ensure the perfect blend of luxury, relaxation and fun for your ideal oceanfront getaway.
What activities can guests enjoy during their stay?
Swimming and relaxing by two pools and acres of private beach including our own beach games and water sports. Adults can enjoy Master Mixology, Cooking Academy and chocolate tastings, while kids thrive with Kids Kitchen and Juniors Tennis. Daily classes such as sunrise yoga, two tennis courts with weekly classes. Out and about, Loggerhead MarineLife Center, Lion Country Safari, Palm Beach Zoo, and access to par 3 championship golf courses are always favourites along with our electric MOKEs and bicycles to explore the island.
Does the resort offer services for weddings or events?
We sure do. Indoor or outdoor, expansive or intimate, Four Seasons Resort Palm Beach offers the perfect wedding and event experiences in Palm Beach. Our diverse venues, from beach to ballroom, including two dedicated levels for events spaces, will infuse your wedding, meeting, or event with the relaxed glamour and resort-style sophistication the island is known for.
Is the Four Seasons Resort Palm Beach family-friendly?
Absolutely. You’ll find endless ways to connect as a family or discover the many ways adults can unwind as the kids play. With our fully outfitted Kids Club and abundance of activities from water and beach sports to Juniors tennis, Kids Kitchen and more, Four Seasons is one of the friendliest family resorts in Palm Beach and West Palm Beach. Guests also appreciate our abundance of family amenities you'll find here, from baby bathtubs, bathrobes, bottle warmers and sound machines to babysitting servies and more. You can visit our website for a sample itinerary our Concierge team can personalize to ensure a memorable family experience in our Palm Beach paradise.
Does the resort provide airport shuttle services?
While the Resort does not have an airport shuttle, the Concierge is available to assist with a variety of options.
Are pets allowed at the Four Seasons Resort Palm Beach?
Guests of Four Seasons Resort Palm Beach are welcome to bring up to two pets, each weighing under 25 pounds (11.4 kg), and we have a variety of pet offerings to make them feel right at home here by the ocean. Please note that pets are not permitted on the pool terrace or in the Spa and Salon, fitness centre and restaurant and bars.
What wellness and spa services are available at the resort?
At our Five Star Spa, immerse yourself in a world of blissful treatments, from soothing massages and revitalizing facials to body treatments, all tailored to your unique needs. Wellness offerings also extend to personal fitness trainings, meditation, yoga.
What accessibility features does Four Seasons Resort Palm Beach offer?
The resort includes an accessible elevator and an accessible pool to accommodate guests with mobility needs.
Does Four Seasons Resort Palm Beach provide beach access?
Yes, the resort features private beachfront access right from the suites, allowing guests to easily enjoy the pristine private beach.
Are pets allowed at the Four Seasons Resort Palm Beach?
Yes, guests can bring up to two pets under 25 pounds each. Pet amenities are available, but pets are not allowed in the spa, fitness center, restaurant, bars, or pool terrace areas.
What dining options are available at the resort?
There are two restaurants including Seaway, the oceanfront dining venue, and Florie's, partnered with a starred chef. Seasonal residencies and special culinary events are also hosted.
Is there a fitness center and what equipment is available?
The fitness center is available for free and includes equipment such as ellipticals, treadmills, free weights, and weight machines.
What are the check-in and check-out times?
Check-in time is at 4:00 PM and check-out is at 12:00 PM.
Does the resort offer activities for children and families?
Yes, the resort is family-friendly with a Kids Club, kid activities, babysitting services, and amenities like baby bathtubs and bottle warmers. Kids stay free up to age 18.
Are bicycles available to rent at Four Seasons Resort Palm Beach?
Yes, the resort offers free bicycle rentals, encouraging guests to explore the area easily and enjoy nearby attractions.
What nearby attractions can guests visit before or after their stay?
Guests can explore nearby spots such as KRIGLER boutique stores, Exhale Spa Palm Beach for beauty and wellness treatments, and enjoy dining at Florie's Bar, all within convenient reach from the resort.
How can guests access the resort from the airport?
While the resort does not provide an airport shuttle, private car service and airport transfer options are available through the concierge to ensure a smooth arrival and departure.