Business Details
About
HotelEmbassy Suites
Relax at the Embassy Suites Palm Beach Gardens - PGA Boulevard hotel conveniently located downtown Palm Beach Gardens featuring two-room suites, complimentary cooked-to-order breakfast and Evening Reception. Stay in our suites that include a separate living room with a sofa bed, wet bar area, mini-refrigerator, microwave and WiFi. Enjoy our complimentary 24-hour fitness center plus the outdoor heated pool and whirlpool. Savor our on-site Verdea restaurant & Wine Bar with artisan farm-to-table cuisine.
Location
Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
4350 Pga Boulevard, Palm Beach Gardens, FL
33410, United States
Hours
Reviews
4.1
1,804 reviews
5 stars
1,014
4 stars
394
3 stars
157
2 stars
83
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for being unresponsive or unprofessional.
Room Quality
Rooms received mixed feedback; some guests enjoyed spacious and clean accommodations, while others reported issues with cleanliness, maintenance, and outdated facilities.
Breakfast Experience
The breakfast, particularly the made-to-order omelet station, was frequently highlighted as a positive aspect, though some guests felt the overall selection was lacking.
Parking Fees
Many guests expressed dissatisfaction with the high parking fees, feeling they were not adequately informed about these charges upfront.
Management Issues
Several reviews mentioned poor management response to complaints, particularly regarding billing issues and lack of follow-up.
- WRWajiha Kamal, NJ Realtor1 day ago5.0We had a great experience at the embassy suites. We were there for a wedding for a few days. Other family had rooms booked there too. Great experience. Hotel is beautiful, well kept. Rooms are very spacious. We called in for service a few times. Each time we got courteous and quick service. Lots of parking (paid, I think $26/night). Awesome breakfast included which we looked forward to. Chef Kenny really made our day with his friendly personality. Would stay there again! Location is central and around stores and restaurants.
- TFTiffany Flavin1 day ago3.0This hotel is freezing! We have a 2 bedroom suite which has 2 thermostats. We've been running the heat since last night and it's still only 64 degrees in here. Not sure how I can tolerate another night without going out and buying warmer clothes.
- SBSheena Bhola6 days ago4.0Devin and staff were amazing. Clean hotel with staff visibly cleaning. The pure rooms were great and spacious. Great location to many amenities and shopping areas and dining.breakfast and happy hour treats were great and a nice touch. Would recommend and come.back
- KMKen M6 days ago2.0Our room was not ready at checkin. It was 62 degrees during 2 days of our visit. We had to change rooms. The hotel staff was friendly but visibly stressed out. The hotel was understaffed. There were long lines at breakfast. Would not go back.
- AMAnthony MichaelsDec 30, 20255.0First and foremost, we want to highlight a staff member who provides a happy attitude, smiles, and professionalism EDDY who serves evening bartenders services during Happy Hours! 5 stars. He deserves an extra bonus 💸. The location of the hotel is perfect next to the highway, grocery store, shopping, and a good variety of restaurants. The pool area is very nice. Housekeeping staff is very pleasant and accommodating as well. Decent price and bonus Free breakfast w/ make to order omlette station and Waffles, coffe, milk soda, & juice stations. Tip your staff for their hard work!!! Dog friendly facility a plus. Cons: Needs more weekend staff for cleaning in and around the facility outside. Parking rate needs to be fully explained upfront. $25/day for up to 4 days or more, $75/day for 1-3 days which we didn't know about until we overheard discussion in the elevator. 😜 We would recommend this hotel!
Frequently Asked Questions About Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
What are the check-in and check-out times at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast to its guests?
Yes, complimentary breakfast is available for free at the hotel.
Are pets allowed at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Yes, pets including cats and dogs are welcome at the property.
What accessibility features does the hotel provide?
The hotel offers accessible parking and elevators, and is mobility accessible.
Are there any fitness and wellness facilities available at the hotel?
Yes, guests can enjoy a free 24-hour fitness center, an outdoor heated pool, a whirlpool, and a sauna.
Is there on-site dining available at the hotel?
Yes, there is one restaurant on-site: Verdea Restaurant and Wine Bar offering artisan farm-to-table cuisine.
What payment options are accepted at the hotel?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Is parking available for guests at the Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard?
Yes, self-parking is available for guests at the hotel.
What nearby dining options can guests explore around the hotel?
Nearby dining options include Verdea Restaurant and Wine Bar and WSB Grille, both offering American cuisine and bar services, ideal for guests looking to enjoy local flavors.
What nearby services can business travelers access around the hotel?
Business travelers can find several services nearby including National Dentex Labs for dental care, Fields Gary D for legal services, and multiple real estate and financial service agencies like Russo Joseph R CPA and Luxurious Coastal Realty.