DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
4.11561 reviews
Business Details
About
HotelDoubleTree
With surprises around every corner, the Doubletree by Hilton Hotel & Executive Meeting Center Palm Beach Gardens will never cease to amaze you. When you imagine our Palm Beach hotel’s convenient location, think about all of the nearby attractions like over 100 championship golf courses, sparkling beaches, high-end shopping at The Gardens Mall, Roger Dean Stadium, Singer Island, Palm Beach International Airport (PBI), West Palm Beach and North Palm Beach. Continue exploring our hotel and you’ll find our beautifully kept tropical grounds with waterfall, heated outdoor swimming pool, poolside cabanas and veranda.
After walking into any of our guest rooms, you’ll find each feature a private balcony with outdoor seating, perfect for reading a book or Kindle: complimentary WiFi: minimum 40 inch high-definition flat panel TV and OnCommand premium services: mini-refrigerator: large work desk with ergonomic chair: and Doubletree’s signature Sweet Dreams bed experience. For our sensitive travelers, we also have PURE Allergy Friendly rooms to minimize exposure to those suffering from allergies. For an upgraded experience, book a garden view room overlooking our tropical gardens and pool.
Doubletree Palm Beach Garden’s other added benefits include a Precor Fitness center with state-of-the-art weightlifting and cardiovascular equipment, complimentary local shuttle within three miles of hotel, 24-hour business center, whirlpool, The three-meal OZ Restaurant, Fusion Lounge, and Starbucks Grab-N-Go. For those attending meetings, we offer more than 16,000 sq ft of meeting and event space including a 3,168 sq ft ballroom: outdoor pavilion with tent: Silver LEED Certified, IACC approved, and PURE Allergy friendly meeting space and a full-service business center.
Come experience hospitality at its best with our friendly staff, and, as always, our signature warm chocolate chip cookie upon arrival.
Location
DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
4431 Pga Boulevard, Palm Beach Gardens, FL
33410, United States
Hours
Reviews
4.1
1,561 reviews
5 stars
821
4 stars
362
3 stars
165
2 stars
88
1 star
125
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like Robert, Iryna, and Ocean for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, mold, and pest issues, which raised concerns about health and safety.
Room Condition
Guests noted that many rooms are outdated and in need of renovation, with complaints about musty odors, old furniture, and malfunctioning amenities.
Parking and Fees
There were complaints about unexpected parking fees and lack of transparency regarding charges, which frustrated some guests.
Dining Experience
While some guests enjoyed the food and service at the restaurant, others reported slow service and issues with food quality.
- MEMark EchevarriaJan 6, 20261.0After being a lifetime diamond member who stays at this hotel almost every week the front office manager did not let me check into the room because I did not have my id which I lost on my way over to the hotel. Another employee who knows me and has seen me there weekly tried to help out and was also turned down. This is how you loose customers who bring in millions of dollars into your company. Never again…
- SLSanjivan LoganathanJan 2, 20261.0I had a terrible experience at this hotel. I unfortunately did not read the reviews well enough. The room smelt incredibly moldy and musty. Every time I entered the room, I was hit with a wave of disgust. Tried to get the AC on for some air circulation but that wasn’t working either. Had a room facing the highway and it was incredibly noisy as well. The balcony doors have no noise proofing. Nail in the coffin is that they charge extra for parking. This is not what I would expect paying so much money to stay a DoubleTree. When I booked a room with DoubleTree, I expected a fresh clean room. This has ruined the respect I have for Hilton’s mid-range hotels. I’m on a huge road trip and I’ve stayed at much better motels like Super 8 and Quality Inn.
- MLMichel de LigtJan 1, 20263.0The hotel is in a nice area with enough things to do at walking distance. But rooms are very noisy from both outside noise as from neighboring rooms. Rooms showing wear and tear and could use some deeper cleaning. Bedside desk was spotted and dusty. In corners of the room and bathroom also dust and dirt. Since we were here for just one night we did some cleaning off the desk and let the rest be. But it wasn't what I expected from a brand as Hilton. Beds are comfortable, room size is ok but when the sleepers sofa has been set up the room feels cramped. Parking is extra and has to be done through a QR code which is given when checking in. The published rate in their website is $ 15 but they charge $ 18,10. I don't understand why they aren't honest about the rate.
- MGMarisol GonzalezDec 29, 20251.0I am extremely disappointed with my stay at the DoubleTree by Hilton. What was supposed to be a relaxing vacation turned into a frustrating and sleepless experience. On my first night, I was unable to sleep due to loud teenagers bickering in the hallway on the third floor for over an hour. I contacted the front desk and was told security would be sent, but by that point the disturbance had already ruined my ability to rest. The situation worsened the following morning when a guest pulled the fire alarm, waking everyone up early on Sunday. Then again on Monday morning, I was woken up by children screaming outside my room along with an adult. Each time I complained, I received the same response, that security would be sent, yet the issues were never resolved in a timely or effective manner. To make matters worse, the room itself was outdated and not well-maintained, which further diminished the overall experience and did not align with the standards I expect from a Hilton property. After multiple disruptions I checked out early at 9:30 a.m., frustrated and exhausted. This stay fell far below expectations and was anything but relaxing.
- SSSteven SzotDec 23, 20255.0Iryna and Ocean, made us feel very welcome as soon as we entered.. Check-inWas a breeze and was followed up with a text to make sure everything was perfect for us.. The next morning, Robert in the restaurant greeted us warmly brought us coffee ,went out of his way to make sure that we were happy and we would want to come see him each morning on our stay. The whole experience was very wonderful , and we were greeted warmly wherever we went..
Frequently Asked Questions About DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
What are the check-in and check-out times at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available in public areas, including a public internet terminal.
Are pets allowed at this hotel?
No, pets including dogs and cats are not allowed at the hotel.
What dining options are available at the hotel?
The hotel features three restaurants, including The OZ Restaurant, Fusion Lounge bar, and a Starbucks Grab-N-Go.
Does the hotel offer accessibility features for guests with mobility needs?
Yes, the hotel has accessible parking, accessible elevators, and is mobility accessible.
Is parking available and free for hotel guests?
Yes, self-parking is available and free for guests.
Are there fitness and recreational amenities at the hotel?
Yes, there is a free fitness center, an outdoor heated pool with poolside cabanas and veranda, and a hot tub.
Does the hotel provide shuttle services to nearby locations?
Yes, a local shuttle service is available within three miles of the hotel.
What nearby shopping destinations can guests visit?
Guests can visit The Gardens Mall, a high-end shopping destination near the hotel for convenient shopping before or after their stay.
What attractions near the hotel might guests be interested in exploring?
Guests can explore local attractions such as over 100 championship golf courses, shimmering beaches, Roger Dean Stadium, and Singer Island nearby.