Customers appreciate the quick and convenient transportation provided by the monorail, especially for accessing the Magic Kingdom and Epcot.
Staff Friendliness
Many reviews highlight the friendly and helpful nature of the cast members and security staff.
Maintenance Issues
There are recurring complaints about the monorails frequently going out of service and the need for upgrades to the aging system.
Cleanliness Concerns
Some customers reported unpleasant odors in the monorail cars, indicating a need for better maintenance of the ventilation systems.
Crowd Management
While the system generally handles large crowds well, there are complaints about long wait times and confusion at transfer points.
BC
Brian Cote
Nov 5, 2025
5.0
Love taking the monorail to get to the magic kingdom. Does not matter the time of day, we usually take the monorail over the boats. Great way to get views of the Contemporary, Polynesian, and Grand Floridian resorts. Very smooth ride, with limited seats, but lots of poles to hold onto.
VR
Violeta Rodríguez
Oct 1, 2025
5.0
Walt Disney World Monorail Transportation es un Medio de Transporte de Walt Disney World Resort, fue Inaugurado el 1° de Octubre de 1971 está Ubicado en el Transportation & Ticket Center (TTC) y Opera con 3 Rutas: Resort Monorail, Magic Kingdom Express Monorail y EPCOT Monorail; Además tiene Estaciones en los Hoteles Disney's Contemporary Resort, Disney's Polynesian Village Resort y Disney's Grand Floridian Resort & Spa, Actualmente cuenta con los Trenes Mark IV.
BW
Ben Wakeford
Sep 3, 2025
1.0
Nothing like transferring from one monorail to the other only to watch them close the doors to the one you're transferring to with plenty of space and seating. If they waited 30-60s they could've moved another 30 people seamlessly at the transfer point. In transportation, typically a transfer point involves some amount of waiting for transfers to take place when possible 🙄🙄🙄
SR
shmika ruiz
Jul 31, 2025
5.0
Always amazing, nice and cool as well
MW
Michael Waddington
Jul 15, 2025
5.0
Love riding the monorail!! Such friendly helpful cast members and security staff too!!
Frequently Asked Questions About Transportation and Ticket Center
What is the primary function of the Transportation and Ticket Center at Magic Kingdom Park?
It serves as the transportation and ticket hub for Disney's Magic Kingdom Park, providing transit and guest services.
Where is the Transportation and Ticket Center located?
It is located at 7 Seas Drive, Magic Kingdom Park, Orlando, FL 32830, US.
What are the operating hours of the Transportation and Ticket Center?
The center is open daily from 7:00 AM with varying closing times: as late as 2:00 AM on Wednesdays and generally around midnight or earlier on other days.
What payment options are accepted at the Transportation and Ticket Center?
They accept American Express, Cash, Contactless Payments, Diners Club, Discover, MasterCard, and Visa.
How can I contact the Transportation and Ticket Center by phone?
You can call their main or alternate phone at +1 407-939-5277 or +1 407-939-2273 respectively.
Where can I find more information about the Transportation and Ticket Center online?
Visit their website at https://disneyworld.disney.go.com/guest-services/monorail-transportation/ for detailed info.
Are there any nearby dining options around the Transportation and Ticket Center?
Yes, nearby options include Pinocchio Village Haus (pizza and salads), Pecos Bill Tall Tale Inn & Cafe (Mexican and burgers), and Tortuga Tavern (barbecue and Mexican).
Which nearby attractions can I visit before or after using the Transportation and Ticket Center?
Nearby attractions include the Magic Kingdom Park itself, Walt Disney World Fantasyland, and the Orlando Florida Disney World amusement parks.
How can nearby transit stations help me get to the Transportation and Ticket Center?
The Transportation & Ticket Center Monorail Station and Heroes Tram Pavilion are close-by transit options facilitating easy access to the center.
What categories of services does the Transportation and Ticket Center offer?
It provides Disney transportation services, tourist information, transit lines, and automobile transportation services for guests.