Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG
4.1960 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
This affordable Walt Disney World Good Neighbor® Hotel offers 140 rooms located in the heart of Lake Buena Vista. Experience warm hospitality and ultimate convenience at the Holiday Inn Express and Suites Orlando - Lake Buena Vista hotel in Orlando, just moments from the main gate and the perfect home base for your Orlando vacation. Enjoy easy access to SeaWorld®, Discovery Cove, Universal Studios Florida, Universal's Islands of Adventure (The Wizarding World of Harry Potter), Premium Outlet Mall, and the Orange County Convention Center. From theme parks to world-class golfing and shopping, there’s something for everyone to enjoy. Find many great amenities waiting in your room, including free high-speed Internet access and a 49-inch HDTV. Enjoy the convenience and comforts of home with a microwave, refrigerator, and coffeemaker in every room. Feel refreshed after a great night’s sleep and in the morning, enjoy our Express Start Breakfast. Enjoy a dip in the pool or lounge in the lobby with 24-hour tea and coffee service. Reenergize with a workout in the modern Fitness Center. Business travelers will appreciate our hotel's proximity to Orlando Health UF Health Cancer Center - Dr. Phillips, Lockheed Martin, Cardinal Health, and Blue-green resort our business center with copy, fax, and print services.
Location
Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG
11409 Marbella Palms Court, Orlando, FL
32836, United States
Hours
Reviews
4.1
960 reviews
5 stars
583
4 stars
155
3 stars
65
2 stars
40
1 star
117
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nicole and Brayanzz for their exceptional service.
Cleanliness
Overall, guests found the hotel clean and well-maintained, although some reported issues with housekeeping and room cleanliness.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking in options and freshness.
Parking Fees
Numerous reviews expressed frustration over unexpected and high parking fees, which were often described as hidden costs.
Room Issues
Several guests reported problems with room assignments, maintenance issues, and inconsistent housekeeping.
- MPmargarita Pulido2 days ago5.0Está muy bien ubicado para compras y parques, las habitaciones son amplias y cómodas y la atención fue lo que más nos gustó. Douglas, Nicole y Brayan hicieron que nuestra estadía fuera muy agradable. Definitivamente volveríamos
- ACAubry Coady2 days ago4.0The staff was helpful and friendly. The bed was comfortable and the room was spacious. I liked that the hotel has a wide variety of breakfast items. I also liked that it has a free local area shuttle.
- RPR P6 days ago1.0They advertise parking on site but it doesn't mention that it is 26 dollars per day, may be your rental car doesn't cost you that much per day. It is ridiculous.
- AAAsif AhmedJan 5, 20262.0As an IHG Platinum Elite member, I chose this hotel expecting the standard elite benefits (free internet, room upgrades, welcome amenity, early check-in, and late checkout). I received none of them. My status was completely ignored. The stay itself was frustrating. One of the coffee machines was always broken, and on our last day, the waffle machine also broke—with no staff around to fix it or even acknowledge the issue. Parking instructions were very confusing, and the front desk guy couldn't even explain it properly, he just gave us a QR code and that's all. Getting room service was another struggle. We had to repeatedly ask for room service at the front desk, and then only got it twice in 6 days. To make matters worse, after checking out I noticed a $10 unexplained charge pending on my credit card, with no explanation. Overall, this was a bad experience from start to finish. Poor service, broken amenities, no recognition of loyalty status, & unexplained charges. Never staying again!
- DMDiana MartinezJan 4, 20265.0Me encantó, tiene una buena ubicación y el desayuno está muy bien. Las instalaciones están muy bien mantenidas y limpias. El gimnasio es pequeño pero tiene lo suficiente
Frequently Asked Questions About Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Orlando - Lake Buena Vista?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does Holiday Inn Express & Suites Orlando - Lake Buena Vista offer free breakfast?
Yes, the hotel offers a free buffet breakfast for guests.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites Orlando - Lake Buena Vista?
No, pets including cats and dogs are not allowed at the hotel.
Are there fitness facilities for guests at the hotel?
Yes, the hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel provide accommodations for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator for convenience.
Is daily housekeeping available during my stay?
Yes, housekeeping is available daily at the hotel.
Are there any nearby hotels to Holiday Inn Express & Suites Orlando - Lake Buena Vista where I can stay or visit?
Yes, nearby hotels include Homewood Suites by Hilton Lake Buena Vista, Residence Inn by Marriott Orlando Lake Buena Vista, Aloft Lake Buena Vista, Hilton Garden Inn Lake Buena Vista/Orlando, and Marriott Orlando.
What nearby shopping options are available around Holiday Inn Express & Suites Orlando - Lake Buena Vista?
Nearby shopping outlets include Tommy Bahama Outlet, Old Navy Outlet, and Forever 21, ideal for guests wanting to shop before or after their stay.
Are there nearby recreational or entertainment facilities guests can visit from the hotel?
Yes, guests can visit nearby places such as Ruby Lake Tennis Court, Ruby Lake Clubhouse with a swimming pool, and the nearby Fitness Center for sports and recreation.