Holiday Inn Express & Suites Orlando East-Ucf Area by IHG

4.3
959 reviews
Way to make an entrance!

About

HotelWedding VenueBusiness Meeting Locations
Welcome to Holiday Inn Express & Suites Orlando East-UCF Area. Experience warm hospitality and ultimate convenience at the Holiday Inn Express & Suites Orlando East- UCF Area. The hotel is conveniently located at the entrance to the Central Florida Research Park home to PEO STRI, Lockheed Martin, AON, Raytheon, SAIC, Northrop Grumman, General Dynamics & Rockwell. We're just minutes from the University of Central Florida. The fastest-growing university in the United States is home to The Knights, Brighthouse Networks Stadium at UCF, and the Addition Arena. Find many great amenities waiting in your room, including free high-speed Internet access and a 49- inch HDTV. Enjoy the convenience and comfort of home with a microwave, refrigerator, and coffeemaker in every room. Feel refreshed after a great night's sleep and in the morning, enjoy our Express Start Breakfast. Enjoy a dip in the outdoor pool or in the lobby with 24-hour tea and coffee service. Reenergize with a workout in the modern fitness center. Business travelers will appreciate our hotel business center with copy, fax, and print service. Our professional and friendly staff looks forward to welcoming you to your home away from home.

Location

Holiday Inn Express & Suites Orlando East-Ucf Area by IHG
12250 East Colonial Drive, Orlando, FL
32826, United States

Hours

Reviews

4.3
959 reviews
5 stars
598
4 stars
213
3 stars
58
2 stars
28
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Service

Tess received numerous commendations for her exceptional service during breakfast, making guests feel welcomed and well taken care of.

Cleanliness Issues

Several reviews highlighted cleanliness concerns, particularly in bathrooms and common areas, with reports of dirty showers and unkempt elevators.

Room Quality

Guests reported mixed experiences with room quality, mentioning issues like uncomfortable beds, musty smells, and outdated furnishings.

Breakfast Experience

The breakfast was generally well-received, with a good variety of options, although some guests noted inconsistencies in service and food availability.

Parking Problems

Multiple reviews pointed out significant parking issues, especially during busy times, leading to inconvenience for guests.
  • VP
    Vinita Permenter
    Nov 16, 2025
    1.0
    I stayed at the Holiday Inn Express near UCF from November 12–16, 2025, and this was one of the most unacceptable hotel experiences I’ve ever had. Despite several requests at the front desk, my room never received maid service during my entire stay. I had to keep asking for clean towels and trash removal every single day because the room was never cleaned—not even once. To make matters worse, I found a roach in the bed, which is completely unsanitary and shocking for a hotel at this price point and under this brand. Sleeping in a room that was never cleaned, along with dealing with pests, created an uncomfortable and unhealthy environment. When I spoke to management, I was told they couldn’t help me because I booked through a third party. That response is unacceptable. Regardless of how the reservation was made, the conditions inside the room and the cleanliness of the establishment are still their responsibility. It is your hotel, your housekeeping staff, and your standards—not the third party’s. Given the lack of service, the unsanitary conditions, and the inadequate response from management, I am requesting a full refund and hope these issues are corrected for future guests. Very disappointed Holiday Inn!
  • JC
    Julius Canlas
    Nov 11, 2025
    5.0
    I enjoy staying here frequently as the hospitality exceeds all my expectations. Thank you to Tess for her warmth and kindness.
  • SC
    Sal Convento
    Nov 9, 2025
    5.0
    One of the few hotels that truly delivers warm and genuine guest service! Ms. Valentina at the front desk made check-in smooth and completely hassle-free, setting the tone for a wonderful stay. Each morning, Ms. Tess’s welcoming smile and friendly assistance at breakfast made every day feel extra special. Exceptional hospitality from start to finish — highly recommended!
  • NS
    N Schuessler
    Nov 9, 2025
    5.0
    This hotel is great! Very clean and everyone was so nice and friendly from housekeeping to front desk to management. Priscilla and Mr. Lee were so helpful when I had questions about my reservation. I’d stay here again for sure!
  • JR
    Jana Roberts
    Nov 2, 2025
    5.0
    Tess is the lady who serves breakfast and is beyond kind! The rooms are clean and beds are super comfy. Everyone meets you with kindness. They have a new GM and he was great! I had to leave at 6:30 and he offered me fresh coffee and a bagel when breakfast wasn’t open yet.

Frequently Asked Questions About Holiday Inn Express & Suites Orlando East-Ucf Area by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Orlando East-UCF Area?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included with the stay at the hotel?

Yes, free breakfast is included with your stay, featuring a buffet breakfast option.