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Try staying somewhere different on your next Orlando visit. Downtown Orlando offers visitors unique experiences while still being close enough to visit the attractions. Orlando’s theme parks are only 20-30 minutes away from all of the fun.
Staying downtown allows access to this unique area’s cultural, dining and entertainment options. Be sure to explore Loch Haven Park. Home to the Orlando Museum of Art, Orlando Science Center, Orlando Ballet and Orlando Fire Museum. There are many historical and eclectic neighborhoods to visit including Thornton Park, College Park, Lake Eola Heights Historic District, Delaney Park, Mills 50 District, Parramore, and many more.
The Crowne Plaza Orlando Downtown is a great location for visiting downtown businesses. Attending a concert, show or sporting event at any of the great downtown venues? We are just minutes from all downtown businesses, The Amway Center, Camping World Stadium, Dr. Phillips Center for Performing Arts, and Orlando City Stadium with a courtesy shuttle provided within 3 miles.
Location
Crowne Plaza Orlando-Downtown by IHG
304 W. Colonial Dr., Orlando, FL
32801, United States
Hours
Reviews
4.1
2,405 reviews
5 stars
1,288
4 stars
624
3 stars
225
2 stars
88
1 star
180
What are people saying?
AI-generated from recent customer reviews
Staff Service
The staff received numerous compliments for their friendliness, attentiveness, and professionalism, particularly highlighting individuals like Oscar, Siurika, and Gaby.
Room Cleanliness
Most guests reported that the rooms were clean and well-maintained, although some noted issues with outdated decor and occasional pest problems.
Dining Experience
The breakfast and dining services were generally praised for quality and variety, with specific mentions of excellent service from staff like Clara and William.
Location and Amenities
The hotel is well-located for downtown access and offers convenient shuttle services, but some guests expressed concerns about parking fees and the need for updates.
Mixed Experiences
While many guests had positive experiences, there were isolated reports of poor service and issues with room conditions that detracted from overall satisfaction.
- BRBrandon Russell6 days ago3.0Room service was amazing.. Breakfast although plentiful was redundant at same time. Guests service on point. Morning staff was so helpful and courteous. But overnight was disingenuous and rude.(Collen). Three elevators but at most one worked at a time.
- MFMcPherson Family6 days ago4.0Room was nice, very warm and humid when I got there and took several hours to cool off. By morning the room had been cooled just in time for me to check out. The bed was cozy and there was plenty of space in the main room. The shower is small and the shower head was very strange and not a solid stream. The staff was helpful and the location was perfect for my conference
- RLRamon LNov 14, 20255.0This hotel is really good. It is in a very central location. East to get anywhere in Orlando from here. The best part of my stay is the staff. Shondra is the absolute best! She works during the day at the front desk. She is amazing and she makes any issue you may have right! I had an issue with the first room I got and she more than made up for the inconvenience.
- CBChristopher BlochNov 8, 20253.0We were woken up by the hotel desk calling our room past 1am and then woken up again as soon as the sun rose because all of the rooms have wooden blinds which let light come into the room and no curtains. Besides the two notes above the rest of the service from staff has been great but if I am booking a hotel I want to get a good night's sleep.
- TBTim ButlerNov 1, 20255.0From the moment I walked in, Crystal and Josh at the front desk made me feel like I’d just checked into a five-star resort and my favorite sitcom at the same time. Their professionalism, warmth, and quick wit set the tone for a flawless stay. Crystal greeted me with a smile that could power the lobby lights, and Josh handled every detail with the kind of efficiency that makes you wonder if he’s secretly running the whole place. Together, they turned check-in from a routine task into a genuinely fun experience. If great hotels are defined by great people, this one’s front desk—especially Crystal and Josh—is the reason it shines. I’ll definitely be back… and I hope they’re still there when I am.
Frequently Asked Questions About Crowne Plaza Orlando-Downtown by IHG
Is there free Wi-Fi available at Crowne Plaza Orlando-Downtown by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Orlando-Downtown by IHG for guests.
What is the cancellation policy at Crowne Plaza Orlando-Downtown by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Orlando-Downtown by IHG?
Yes, we Crowne Plaza Orlando-Downtown by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Orlando-Downtown by IHG have accessible rooms?
Yes, Crowne Plaza Orlando-Downtown by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Orlando-Downtown by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Orlando-Downtown by IHG front desk for more information.
Is room service available at Crowne Plaza Orlando-Downtown by IHG?
Yes, room service is available at Crowne Plaza Orlando-Downtown by IHG serving delicious food and drink to your room.
What airport is closest to Crowne Plaza Orlando - Downtown?
Crowne Plaza Orlando - Downtown offers proximity to Orlando International Airport (MCO),
Orlando Executive Airport (ORL), and Orlando/Sanford International Airport (SFB).
Does Crowne Plaza Orlando - Downtown offer a local shuttle?
Yes, Crowne Plaza Orlando - Downtown offers a complimentary shuttle service to the area’s top attractions within a three-mile radius of our hotel. Our shuttle operates from 9:30 AM to 9:30 PM.
Does Crowne Plaza Orlando – Downtown feature connecting rooms?
Yes, Crowne Plaza Orlando - Downtown features connecting rooms as available, on a first come first served basis.
Does Crowne Plaza Orlando - Downtown feature EV charging stations?
Yes, Crowne Plaza Orlando - Downtown offers two EV charging stations.
Does Crowne Plaza Orlando - Downtown feature an airport shuttle?
No, Crowne Plaza Orlando - Downtown does not offer an airport shuttle.
What time can I check in and check out at Crowne Plaza Orlando-Downtown by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Crowne Plaza Orlando-Downtown by IHG offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available for guests throughout the hotel.
Are there accessible rooms and facilities available at Crowne Plaza Orlando-Downtown?
Yes, the hotel has accessible rooms and features accessible parking and mobility accessible facilities.
Is there a fitness center available at Crowne Plaza Orlando Downtown?
Yes, a fitness center with equipment such as elliptical machines, free weights, and treadmills is available for free.
Does the hotel provide a shuttle service to local attractions?
Yes, a complimentary local shuttle operates within a three-mile radius from 9:30 AM to 9:30 PM to area attractions.
Are pets allowed at Crowne Plaza Orlando-Downtown by IHG?
No, dogs and other pets are not allowed at this hotel.
What sanitation and cleaning protocols are in place at Crowne Plaza Orlando-Downtown?
The hotel uses commercial-grade disinfectants, has enhanced cleaning of guest rooms and common areas, and employees are trained in cleaning and handwashing procedures.
What nearby dining options are available around Crowne Plaza Orlando-Downtown?
Nearby restaurants include District Five Restaurant and Bite Bistro & Wine Bar, both offering American cuisine and great for before or after your hotel stay.
Can guests rent cars near Crowne Plaza Orlando-Downtown?
Yes, there are nearby car rental agencies such as Dollar Rent A Car and Dollar Car Rental that guests can use for convenient transportation.
What cultural attractions can guests explore near Crowne Plaza Orlando-Downtown?
Guests can visit nearby cultural sites like Loch Haven Park which includes the Orlando Museum of Art and Orlando Science Center, enriching their stay in downtown Orlando.