Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including reports of cockroaches, mold, and unpleasant odors in the rooms.
Breakfast Quality
The breakfast offerings received mixed reviews, with some customers finding it basic and lacking variety, while others appreciated the selection.
Location
The hotel is praised for its convenient location near Universal Studios, making it a popular choice for visitors to the parks.
Staff Service
While some guests noted friendly and helpful staff, others reported poor service and unprofessional behavior from front desk personnel.
Value for Money
Many customers felt the hotel provided good value for its price, especially considering its proximity to attractions.