Best Western Plus Universal Inn

4.0
1531 reviews

About

HotelBest Western
At the Best Western Plus Universal Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Universal Inn will stand out among other hotels in Orlando,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Universal Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Universal Inn
5618 Vineland Rd, Orlando, FL
32819, United States

Hours

Reviews

4.0
1,531 reviews
5 stars
666
4 stars
472
3 stars
194
2 stars
78
1 star
121

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its convenient location near Universal Studios, making it a popular choice for visitors.

Cleanliness

Multiple reviews highlight issues with cleanliness, including reports of roaches, mold, and unpleasant odors in the rooms.

Breakfast

The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly managed.

Staff Service

While some guests appreciated the friendly and helpful staff, others reported poor service and unprofessional behavior from front desk employees.

Room Quality

Guests noted that the rooms are outdated and in need of maintenance, with complaints about uncomfortable beds and general upkeep.
  • MD
    Marianela Delgado
    Dec 23, 2025
    5.0
    El lugar está bien por lo que pagas, las habitaciones son amplias para estar cómodo y tener tu equipaje y tus compras, muy cerca de los parques de universal. El desayuno es rico, tienen huevos, salchichas, pnacakes o waffles, yogurt, jugos. El servicio de shutlle a los parques sí puede mejorar, porque es un bus pequeño, incómodo y el horario de regreso es terrible, así que para el regreso sí o sí hay que buscar otro medio. Cruzando la calle hay varias opciones de comida. Y tiene lavandería que para mi es super importante.
  • JN
    James Nelson
    Dec 16, 2025
    5.0
    After being away from everything that I thought loved me. Issues haven't stopped me from making forward process to standing still.
  • ES
    Eric Shockley
    Nov 26, 2025
    5.0
    If you’re a family 4+ look at staying here. It’s is walking distance to Universal Studios. They have a breakfast with your stay. Super clean. Also the beds are super comfortable. Family room has 2 queen beds and a pull out couch. Mini fridge, microwave. Stayed here 2x.
  • JK
    jonathan knafo
    Nov 26, 2025
    5.0
    Clean and perfect for the price
  • MS
    Mary Scott
    Nov 22, 2025
    5.0
    Modern furniture, comfortable bed, filling breakfast and clean.

Frequently Asked Questions About Best Western Plus Universal Inn

What is the address of Best Western Plus Universal Inn?

The hotel is located at 5618 Vineland Rd, Orlando, FL 32819, US.

Does Best Western Plus Universal Inn offer free WiFi to guests?

Yes, free WiFi is available for all guests at the hotel.