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Best Western Plus Universal Inn

4.0
(1540 reviews)

Business Details

5618 Vineland Rd, Orlando, FL
32819, United States
(407) 226-9119
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Universal Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Universal Inn will stand out among other hotels in Orlando,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Universal Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Universal Inn
5618 Vineland Rd, Orlando, FL
32819, United States

Hours

Reviews

4.0
1,540 reviews
5 stars
671
4 stars
472
3 stars
196
2 stars
78
1 star
123

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including reports of cockroaches, mold, and unpleasant odors in the rooms.

Breakfast Quality

The breakfast offerings received mixed reviews, with some customers finding it basic and lacking variety, while others appreciated the selection.

Location

The hotel is praised for its convenient location near Universal Studios, making it a popular choice for visitors to the parks.

Staff Service

While some guests noted friendly and helpful staff, others reported poor service and unprofessional behavior from front desk personnel.

Value for Money

Many customers felt the hotel provided good value for its price, especially considering its proximity to attractions.
  • BJ
    Brian Jarzynka
    5 days ago
    5.0
    Was walking distance to Universal Studios and some restaurants.
  • RM
    Rosangela Bicalho Martins
    5 days ago
    5.0
    Adorando a estadia. Café da manhã muito bom, cama e chuveiro ótimos
  • FM
    Frank Mancini
    Feb 25, 2026
    4.0
    2nd time staying here. For the value great place to stay if your visiting the Universal parks. Walk is about 20 minutes with a bridge going over the main road. Shuttle also offered. Breakfast left a bit to be desired as limited options. Didn't use the pool or any other amenity. Would stay again for the sole purpose of visiting the parks.
  • LC
    Leszek Ciemny
    Feb 12, 2026
    3.0
    Pros- location nearby Universal studio/downtown. Decent size of the room. Cons - Tasteless breakfasts, scrambled eggs made from powder, impossible to eat - we had to buy food at the store
  • AF
    Andrew Freedman
    Feb 4, 2026
    1.0
    If you like being woken up at 730am to construction, this is the place for you

Brand Certified Facts from Best Western Plus Universal Inn

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Certified March 01, 2026Yext Knowledge Graph
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