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Best Western Plus Orlando East- UCF Area

4.0
(705 reviews)

Business Details

12101 Challenger Pkwy, Orlando, FL
32826-2706, United States
(407) 737-7303
http://bestwestern.com

About

HotelBest Western Plus
At the Best Western Plus Orlando East- UCF Area you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Orlando East- UCF Area will stand out among other hotels in Orlando,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Orlando East- UCF Area will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Orlando East- UCF Area
12101 Challenger Pkwy, Orlando, FL
32826-2706, United States

Hours

Reviews

4.0
705 reviews
5 stars
327
4 stars
202
3 stars
68
2 stars
31
1 star
77

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted severe cleanliness problems, including dirty rooms, bed bugs, and roaches.

Noise Complaints

Guests frequently reported disruptive noise from a nearby bar, making it difficult to sleep.

Customer Service

Many customers experienced poor service, including rude staff and unresponsive management.

Booking Problems

Several reviews mentioned issues with billing and reservations, including unauthorized charges and double bookings.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests finding it inadequate or poorly managed.
  • GS
    Greg Sipe
    5 days ago
    3.0
    Was a 6/10 for a Best Western Plus.
  • AI
    Artem Iliukhin
    Feb 20, 2026
    2.0
    Unfortunately, our stay was significantly impacted by extremely loud music coming from the bar across the street. The bass was so strong that the hotel room was literally shaking, and the noise was clearly audible inside even with the windows closed. The bar plays music until around 2 AM, making it very difficult, if not impossible, to get a good night’s sleep. If you are sensitive to noise or traveling with children, this is something to be aware of.
  • JM
    James Meler
    Feb 17, 2026
    1.0
    Called and canceled my reservation once ago and they still tried to charge me for it. Worst experience, worst hotel.
  • DT
    Daniel Trainor
    Feb 14, 2026
    3.0
    The staff in the hotel (the managers) barged into my room when i had no pants on and completely undressed from the bottom and they busted my room door open, for thinking i was smoking when i wasnt, over priced snacks, roaches everywhere Pt.2 have some realistic rules if you expect people to respect them i could care less about not going back to that hotel learn the people that are smoking and stop barging into peoples rooms focus on putting better food to your hotel and not off brand old juice and cereal and if family were to go to your hotel id be glad to tell them you are smoke friendly! And ima see if you are going to deny them. Be respectful of peoples privacy before someone invades yours. My girlfriend was naked with nothing under and both female and the male that were there did not care have some respect before you want any in return :) Have a great day
  • KP
    Kathy Pacheco
    Jan 22, 2026
    1.0
    I booked through Expedia, was charged 2 other times. Make sure the front desk knows that if you book through another 3rd party and have a confirmation number the room is paid. Then management did not under stand that they withdrew 2 other times. So I paid a king size room that cost $279. So I ended up paying a total of $765.62. And overdraft fees not included. I sent bank statements showing the error and requesting them to fix it and they have only refunded 1 charge. I have sent numerous emails to management and I have not heard a response. NIGHTMARE

Frequently Asked Questions About Best Western Plus Orlando East- UCF Area

Does Best Western Plus Orlando East- UCF Area offer complimentary breakfast?

Yes, the hotel provides free breakfast for guests.

Is there a fitness center available at Best Western Plus Orlando East- UCF Area?

Yes, the hotel features an in-house fitness center for guests to use during their stay.

Brand Certified Facts from Best Western Plus Orlando East- UCF Area

This information is certified by Best Western Plus Orlando East- UCF Area and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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