avid hotel Ocala Downtown by IHG

Reviews

• FF

  Frenchie19

  4 days ago
  3.0
  I stayed there on 3/3-3/4. This hotel was so dirty. Sheets and pillow cases had hair all over them upon arrival. Staff did provide another room after complaint. There was spilled coffee on the elevator that remained until the next morning.
• AA

  AMR

  Mar 5, 2026
  1.0
  This was my second stay at the Avid Hotel in Ocala, and unfortunately it was very disappointing compared to my first visit in December 2025, which is why I chose to return. One of the reasons I liked this hotel initially was that it allows pets, making it convenient when I travel with my daughter and our animals. When my daughter and I checked into Room 118, the room had a strong unpleasant odor and clearly had not been cleaned thoroughly. This was very different from my experience during my first stay. After noticing the condition of the room, I immediately went back to the front desk to inform the staff member. She explained that several cleaning staff had walked out earlier that day. While I understand that staffing issues can happen, it does not change the fact that the room should still meet basic cleanliness standards before being assigned to guests. The condition of the room was unacceptable. It smelled bad, appeared poorly cleaned, and I even saw a roach crawling in the room. I documented everything and took pictures for my records. The following morning during checkout, I spoke with another front desk staff member and explained the situation again. I was told that the general manager was currently on leave, but that my information would be placed on her desk or in her computer so she could contact me when she returned. As of March 4, 2026, I have not received any phone call or email regarding this matter. I am very disappointed because after my first stay in December, I had started to consider Avid Hotel as my “home away from home” when traveling with my pets. The lack of follow-up or communication about this issue leaves me feeling that the concern was not taken seriously.
• JB

  Jan Burrows

  Mar 1, 2026
  4.0
  Needs a bigger sign so you can see it from the road. Also it’s the south and there wasn’t a drop of sweet tea in the building. Needs some sweet tea. Other than that the stay was fabulous. Definitely recommend. Very clean. Very nice.
• DW

  Dawn Weaver

  Feb 27, 2026
  5.0
  We're OTR and stayed here for one night due to the truck breaking down on us, I must say we were really impressed at how clean and welcoming it is, the people are extremely friendly while professional at the same time, the beds are very comfortable, they have a good selection of a grab n go breakfast with 24/7 coffee, it's conveniently set in an area with plenty of good restaurants within walking distance, along with a Dollar tree across the street plus a Walgreens and different other places to choose from, we'll definitely stay again
• BR

  becca raco

  Feb 22, 2026
  2.0
  Probably the smallest hotel room I’ve ever stayed in. It feels like a kids Disney themed hotel room. There is no closet. You have to hang your clothes on hooks hanging on the walls. The USB ports don’t work. It’s extremely noisy, the bedspread has food stains on it, the bathroom floor hasn’t been swept or mopped and the tv is hanging crooked on the wall. I’m glad I brought my white noise egg to drown out the traffic from the highway and the constant slamming doors in the hallway. I would not stay again or recommend.

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