Business Details
About
Concierge ServiceTransportation ServiceEvent Planning & Supplies
We are a team of business experts, dedicated to serving this area for several years now. We will be happy to provide our valet parking services. Please contact us, schedule a consult, or book one of our services today.
Location
Hours
Reviews
4.0
129 reviews
5 stars
95
4 stars1
3 stars0
2 stars0
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, attentive, and professional, particularly highlighting individuals like David, Nestor, and Jon.
Valet Efficiency
The valet service was frequently described as fast, efficient, and reliable, with several customers noting quick car retrieval and smooth operations.
Negative Experiences
A significant number of reviews reported issues such as lost keys, damaged vehicles, and poor handling of complaints, indicating a lack of accountability and professionalism in some cases.
Theft Concerns
Multiple customers expressed concerns about theft and mishandling of personal belongings, with reports of stolen items from vehicles and untrustworthy staff.
Mixed Reviews
While many customers had positive experiences, there were also numerous complaints about poor service, rude staff, and unprofessional behavior, leading to a divided perception of the business.
- EEE.1 day ago5.0I’ve had the pleasure of working with 1st Class Parking for over a decade now, across multiple properties and venues such as the Arsht, Flatiron, Miami Beach Convention Center, Santa Maria, Biscayne Beach, The Fairchild, and Gables Waterway Towers. Every experience has been excellent. Their staff is professional, attentive, and always on point. What I really appreciate is the consistency. No matter which location I’m at, the service, communication, and overall care are always the same: reliable, smooth, and high-quality. They make things easy, and you can tell they take pride in what they do. Very grateful for the level of service they provide at every site. Definitely recommend.
- SLSantiago LensNov 10, 20255.0The team at The Bond in Brickell is always willing to help and readily available. Pedro Rubio, Marlon, Julio and Pedro are always ready to help with a smile on their face. I wouldn’t have any other team working the property. Thank you.
- NMNicholas McneilNov 2, 20255.0David was great at refunding me my car rental after booking this place bugs came out of the bed and the place was dirty. Valet was efficient tho.
- NOness ohayonOct 23, 20255.0I had such a great experience with the valet team at the resort! From the moment I arrived, the service was fast, professional, and super friendly. The manager, Jon, runs an incredible operation — you can really tell he cares about his team and the guests. My car was handled with care, and every interaction was smooth and welcoming. It’s rare to find valet service that’s this organized and genuinely pleasant. Highly recommend them to anyone visiting the resort! Ness Ohayon unit owner 2706
- PDPhilip DornacherOct 21, 20255.0This is perfect customer service. Even though I had a problem with my credit card they were patient for me to solve the issue with my bank and then I paid immediately. Also whenever arriving I was welcomed by my Name. John Vega and Elana Corral and their Teams were friendly supportive and very helpful. Thank you so much
Frequently Asked Questions About First Class Parking
What services does First Class Parking provide?
First Class Parking offers valet parking services and event-related concierge and transportation support.
Where is First Class Parking located?
First Class Parking is located at 12550 Biscayne Boulevard, North Miami, FL 33181, USA.
What are the business hours of First Class Parking?
First Class Parking is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends.
How can I contact First Class Parking?
You can contact them by phone at +1 305-531-4466 or email at info@valetonly.com.
What payment methods does First Class Parking accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Can I book valet services for events with First Class Parking?
Yes, First Class Parking provides valet services for any kind of event and you can book these services through their website.
How can nearby places like Kid Genius Academy of South Florida be helpful when visiting First Class Parking?
If you have children attending Kid Genius Academy nearby, you can conveniently use First Class Parking's valet service when dropping off or picking up your kids.
What nearby medical facilities are close to First Class Parking?
Nearby medical facilities include Dr. Keren Gomez Car Accident Clinic, South Florida Surgery and Hand Care, Miami Ortho Institute, and Orah Dermatology & Cutaneous Surgery, useful for patients needing parking services.
Are there legal services near First Class Parking that customers might visit?
Yes, there are legal service offices nearby such as Divorce With Dignity, Florida Legal Attorneys at Law, and Con-Tacto Inmigrante that clients might access along with parking services.
Is there a nearby venue or place for events close to First Class Parking?
The Building - 12550 Biscayne Boulevard is a nearby venue, making it convenient for event guests to use First Class Parking's valet services.