At the Best Western Plus North Miami/Bal Harbour you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus North Miami/Bal Harbour will stand out among other hotels in North Miami,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus North Miami/Bal Harbour will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many guests praised the staff for their friendliness and attentiveness, particularly highlighting individuals like Ismael, Tangela, and Bryan for their exceptional service.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness in common areas and bathrooms, indicating inconsistency in housekeeping standards.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests, though some expressed concerns about safety in the surrounding area.
Room Condition
Several reviews mentioned that the rooms are dated and in need of renovation, with issues such as musty smells and maintenance problems.
Customer Experience
There were mixed reviews regarding overall guest experience, with some guests feeling welcomed and satisfied, while others reported serious issues with management and service.
JC
Jorge Camacho
Nov 5, 2025
1.0
Gracias a Ismael por su cortesia y amabilidad todo rapido en el check in fue una sola noche y todo estuvo exelente al igual el personal de la man̈ana .
EE
Eddie
Oct 29, 2025
5.0
The pool was nice to sunbathe and swim in. Been there four times, only one time the room needed better ventilation in the bathroom for the humidity. Other than that, I really liked the rooms. Great staff there, and close to many stores and restaurants.
AM
Alex Meyer
Oct 22, 2025
5.0
This hotel is a slightly older property but maintained well. The rooms were quiet, and decent sized. Bed was comfortable. They had the lobby decorated for Halloween which was a nice personal touch. Brian at the counter during checkout was extremely kind and cared about my experience at the hotel. I would recommend this hotel.
AS
Ashlys Sagastume
Aug 1, 2025
4.0
Hola buenas tardes quisiera saber como nw puedo comunicar con alguien que hable español porque cada vez que llamo me dicen que no hay nadie que habla español, hice una reserva y me cobraron dos veces el precio del hotel y dos veces el depósito no entiendo porqué?
PC
pierre cazeau
Aug 1, 2025
5.0
First time staying at a Best Western. Overall it was good experience. Conveniently located near many amenities such as Whole Foods grocery store, restaurants and pharmacy. Staff was attentive to our needs. Good parking. Good place to stay in Miami.