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Best Western New Smyrna Beach Hotel & Suites

4.2
(1856 reviews)

Business Details

1401 S ATLANTIC AVE, New Smyrna Beach, FL
32169, United States
(386) 426-0020
http://bestwestern.com

About

HotelBest Western
Located in New Smyrna Beach,FL, the Best Western New Smyrna Beach Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western New Smyrna Beach Hotel & Suites
1401 S ATLANTIC AVE, New Smyrna Beach, FL
32169, United States

Hours

Reviews

4.2
1,856 reviews
5 stars
1,091
4 stars
401
3 stars
129
2 stars
72
1 star
163

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty rooms, stained linens, and pest problems.

Customer Service

Mixed feedback on staff interactions; some praised friendly service while others reported rudeness and unhelpfulness.

Location

The hotel’s beachfront location and ocean views received consistent praise from guests.

Amenities

Guests expressed dissatisfaction with the lack of basic amenities, such as kitchen utensils and breakfast options, as well as high parking fees.

Condition

Many reviews noted that the hotel is outdated and in need of renovations, with complaints about broken facilities and general disrepair.
  • RW
    Richard West
    1 day ago
    2.0
    I did not do my "homework" in selecting this hotel as, upon checking in, I saw the sign on the counter stating there was a $24/night + tax parking fee. When I mentioned that, I received a rather curt response that it was on the website. This fee was for just a simple piece of paper to place on the dashboard. It wasn't as if they had any special parking amenities e.g. a gate system. I also did not see that breakfast was available but only for a cost. There was not even coffee available in the lobby. The selling point for this hotel is the great view from the room although, at this time of the year, the view of the sunrise was obstructed. The room has carpeting which is in need of cleaning. The room had wall light switches only two of which turned on any lights.
  • JN
    Julie Nordling
    5 days ago
    4.0
    Comfortable beds, great views and has a good breakfast restaurant on site. Pool is not heated which was a bummer, for winter travels.
  • JS
    Jim S.
    Feb 25, 2026
    3.0
    Off the main strip. Room needed some PM being on the Beach
  • JA
    Jo Adinolfi
    Feb 7, 2026
    4.0
    A decent hotel at a quieter end of the beach. Get room on South side to see more of the ocean (even number rooms). Lower number is further away from the beach. Apparently rooms ending in 12-15 are in the point of the hotel with the best views, just not sure what bedding configuration. Breakfast cost reasonable $10-25 per person. Good choice options. Limited seating. Only thing that was not worth while was the daily parking fee of $24 + taxes. We were here off season in February, lots of spaces available. However, you need a car so you need to just pay up. Another guest told me that they had 2 cars for their party and couldn't get a 2nd parking spot as their policy is one per room. Check before booking. Call hotel directly as the main reservation number may not know
  • NF
    NATHAN FREDERICK
    Jan 24, 2026
    1.0
    Absolutely terrible experience with this hotel..... First off don't stay here. You're in for an unpleasant surprise, over $50 a day to park your car. Lady at the front counter canceled my reservation but........ It wasn't really canceled. Only Got about half the money back. Save yourself the trouble and avoid this place.

Frequently Asked Questions About Best Western New Smyrna Beach Hotel & Suites

Is the Best Western New Smyrna Beach Hotel & Suites pet-friendly?

Yes, the hotel welcomes pets including dogs.

Does the hotel provide free Wi-Fi to guests?

Yes, free Wi-Fi is available for guests throughout the hotel.

Brand Certified Facts from Best Western New Smyrna Beach Hotel & Suites

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Certified March 01, 2026Yext Knowledge Graph
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