Best Western New Smyrna Beach Hotel & Suites

4.2
1847 reviews

About

HotelBest Western
Located in New Smyrna Beach,FL, the Best Western New Smyrna Beach Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western New Smyrna Beach Hotel & Suites
1401 S ATLANTIC AVE, New Smyrna Beach, FL
32169, United States

Hours

Reviews

4.2
1,847 reviews
5 stars
1,087
4 stars
400
3 stars
128
2 stars
71
1 star
161

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent beachfront location and beautiful ocean views.

Cleanliness

Many guests reported issues with cleanliness, including dirty rooms, bugs, and outdated furniture.

Staff Service

While some guests appreciated the friendly staff, others experienced rude service and poor management.

Amenities

Guests expressed dissatisfaction with the lack of included amenities, such as breakfast, and high parking fees.

Condition

The hotel is noted to be in need of significant renovations, with many reviews mentioning outdated facilities and maintenance issues.
  • LF
    Larry Fallucca
    Jan 1, 2026
    5.0
    The hotel is beach hotel....sand. great view great room. Probably the easiest and best place to stay at New Smyrna beach.
  • RM
    Rhonda Mashni
    Dec 30, 2025
    4.0
    We loved the view. Bed was comfortable. The room is clean. Great location. Will go back
  • DF
    Diane Chafin Fudjinski
    Dec 20, 2025
    5.0
    We want to thank the manager, Mr Ahmad , for giving us a complimentary stay due to a small defect on our last stay. He was very true to his word.We had a beautiful room, beautiful view and a beautiful time for our anniversary.Thank you again. Bob and Diane Fudjinski
  • JJ
    James Johnson
    Dec 18, 2025
    2.0
    It's an older hotel right on the beach and there's a reason I'm giving it one star for the room. As I was sleeping I thought the sheet moved on my back around 4:30 in the morning, So I moved and the next thing you know I felt something crawling across me. I took my arm and flung it off of the side of me onto the ground and I grab my flashlight on my phone and started looking and I found a little roach that crawled from the floor onto a wrapper that fell on the floor when I jumped out of bed. Attached is a picture of the roach.
  • AR
    Ana Rangel
    Dec 17, 2025
    4.0
    Excelente ubicación, tamaño y vista del cuarto, hubiera sido 5 🌟si la limpieza fuera más seguido. Si no fuera por las sábanas, toallas completamente blancas no hubiera tenido confianza en quedarme porque no hay buena limpieza. El personal muy amable.

Frequently Asked Questions About Best Western New Smyrna Beach Hotel & Suites

Is the Best Western New Smyrna Beach Hotel & Suites pet-friendly?

Yes, the hotel welcomes pets including dogs.

Does the hotel provide free Wi-Fi to guests?

Yes, free Wi-Fi is available for guests throughout the hotel.