Certified by Best Western New Smyrna Beach Hotel & Suites • Mar 01, 2026
HotelBest Western
Located in New Smyrna Beach,FL, the Best Western New Smyrna Beach Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western New Smyrna Beach Hotel & Suites • Mar 01, 2026
Certified by Best Western New Smyrna Beach Hotel & Suites • Mar 01, 2026
Reviews
4.2
1,856 reviews
5 stars
1,091
4 stars
401
3 stars
129
2 stars
72
1 star
163
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty rooms, stained linens, and pest problems.
Customer Service
Mixed feedback on staff interactions; some praised friendly service while others reported rudeness and unhelpfulness.
Location
The hotel’s beachfront location and ocean views received consistent praise from guests.
Amenities
Guests expressed dissatisfaction with the lack of basic amenities, such as kitchen utensils and breakfast options, as well as high parking fees.
Condition
Many reviews noted that the hotel is outdated and in need of renovations, with complaints about broken facilities and general disrepair.
RW
Richard West
1 day ago
2.0
I did not do my "homework" in selecting this hotel as, upon checking in, I saw the sign on the counter stating there was a $24/night + tax parking fee. When I mentioned that, I received a rather curt response that it was on the website. This fee was for just a simple piece of paper to place on the dashboard. It wasn't as if they had any special parking amenities e.g. a gate system. I also did not see that breakfast was available but only for a cost. There was not even coffee available in the lobby. The selling point for this hotel is the great view from the room although, at this time of the year, the view of the sunrise was obstructed. The room has carpeting which is in need of cleaning. The room had wall light switches only two of which turned on any lights.
JN
Julie Nordling
5 days ago
4.0
Comfortable beds, great views and has a good breakfast restaurant on site. Pool is not heated which was a bummer, for winter travels.
JS
Jim S.
Feb 25, 2026
3.0
Off the main strip. Room needed some PM being on the Beach
JA
Jo Adinolfi
Feb 7, 2026
4.0
A decent hotel at a quieter end of the beach. Get room on South side to see more of the ocean (even number rooms). Lower number is further away from the beach. Apparently rooms ending in 12-15 are in the point of the hotel with the best views, just not sure what bedding configuration.
Breakfast cost reasonable $10-25 per person. Good choice options. Limited seating.
Only thing that was not worth while was the daily parking fee of $24 + taxes. We were here off season in February, lots of spaces available. However, you need a car so you need to just pay up. Another guest told me that they had 2 cars for their party and couldn't get a 2nd parking spot as their policy is one per room. Check before booking. Call hotel directly as the main reservation number may not know
NF
NATHAN FREDERICK
Jan 24, 2026
1.0
Absolutely terrible experience with this hotel..... First off don't stay here.
You're in for an unpleasant surprise, over $50 a day to park your car.
Lady at the front counter canceled my reservation but........ It wasn't really canceled.
Only Got about half the money back.
Save yourself the trouble and avoid this place.
Frequently Asked Questions About Best Western New Smyrna Beach Hotel & Suites
Is the Best Western New Smyrna Beach Hotel & Suites pet-friendly?
Yes, the hotel welcomes pets including dogs.
Does the hotel provide free Wi-Fi to guests?
Yes, free Wi-Fi is available for guests throughout the hotel.
What parking options are available at the hotel?
The hotel offers self-parking facilities for its guests.
Where is the Best Western New Smyrna Beach Hotel & Suites located?
It is located at 1401 S Atlantic Ave, New Smyrna Beach, FL 32169, USA.
What are the hotel's operating hours?
The hotel operates 24 hours a day, seven days a week.
Does the Best Western New Smyrna Beach Hotel & Suites have a restaurant?
Yes, the hotel has a restaurant available for guests.
Are there any nearby restaurants to the hotel?
Yes, the Seascape Restaurant, known for Chinese and seafood cuisine, is close to the hotel.
Can I visit the Seascape Restaurant after staying at the hotel?
Absolutely, guests can enjoy Chinese and seafood dishes at the nearby Seascape Restaurant after their hotel stay.
Is the Best Western New Smyrna Beach Hotel & Suites near other hotels?
Yes, it is in proximity to other accommodations like Holiday Inn New Smyrna Beach.
How can I find more information or book a room at this hotel?
You can visit their official website or their Best Western booking page linked in their profile.
Brand Certified Facts from Best Western New Smyrna Beach Hotel & Suites
This information is certified by Best Western New Smyrna Beach Hotel & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: