Business Details
About
Hotel
Located in New Smyrna Beach,FL, the Best Western New Smyrna Beach Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western New Smyrna Beach Hotel & Suites
1401 S ATLANTIC AVE, New Smyrna Beach, FL
32169, United States
Hours
Reviews
4.2
1,836 reviews
5 stars
1,080
4 stars
398
3 stars
127
2 stars
70
1 star
161
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent beachfront location and ocean views from all rooms.
Staff Service
Customer service received mixed reviews; while some staff were noted as friendly and helpful, others were described as rude and unprofessional.
Cleanliness Issues
Numerous guests reported cleanliness problems, including dirty rooms, moldy smells, and pest issues.
Amenities and Fees
Guests expressed dissatisfaction with additional fees for parking and the lack of complimentary breakfast, along with outdated facilities.
Room Condition
Many reviews highlighted the need for renovations, citing outdated furniture, maintenance issues, and overall disrepair.
- AMAimeeKay McCann1 day ago4.0Great place right on the beach. My MAY 2025 stay was awesome, this one not as much. Bugs in my room and kitchen counter had old coffee marks from prior occupants.
- AFalexandria frazierNov 13, 20251.0Had a terrible experience here their toilets absolutely suck and they charge a ridiculous amount for parking and the customer service is god awful here. If you want anything from the manager they do not help you what so ever. You say this is a nice hotel by the beach but it is far from it. Stay far away from these people they are rude and take you for all your money. Please do not stay here.
- GBGlenn BanishNov 13, 20252.0Friendly staff, but the hotel is in real bad shape and felt dirty. The whole place smelled of cigarette smoke. The room, the halls, everywhere. I stayed here 10 years ago and it was great, but it’s really gone down hill. It’s an amazing location, but I paid dang near $400 a night after taxes and fees and it was no where near worth that much.
- JGJudy GallagherNov 12, 20255.0My husband and I were so pleasantly surprised with this hotel. It was formerly condominiums. Every room has balcony and beautiful views. We had a living room that included a little dinette and kitchenette and two steps up was a large bedroom And double bathroom. The front desk, Receptionist, Jay was a joy. He recommended the seafood restaurant right across the road. The food was delicious. Amy And the maintenance staff were also very pleasant and helpful. We rode our bikes on the beach. We will be back.
- SSSheila SowellNov 7, 20252.0The only good thing about this hotel is an ocean view and Bostons Fish house across the street. Everything is very old in the room. Had 2 roaches. Needs a total renovation. Would not recommend
Frequently Asked Questions About Best Western New Smyrna Beach Hotel & Suites
Is the Best Western New Smyrna Beach Hotel & Suites pet-friendly?
Yes, the hotel welcomes pets including dogs.
Does the hotel provide free Wi-Fi to guests?
Yes, free Wi-Fi is available for guests throughout the hotel.
What parking options are available at the hotel?
The hotel offers self-parking facilities for its guests.
Where is the Best Western New Smyrna Beach Hotel & Suites located?
It is located at 1401 S Atlantic Ave, New Smyrna Beach, FL 32169, USA.
What are the hotel's operating hours?
The hotel operates 24 hours a day, seven days a week.
Does the Best Western New Smyrna Beach Hotel & Suites have a restaurant?
Yes, the hotel has a restaurant available for guests.
Are there any nearby restaurants to the hotel?
Yes, the Seascape Restaurant, known for Chinese and seafood cuisine, is close to the hotel.
Can I visit the Seascape Restaurant after staying at the hotel?
Absolutely, guests can enjoy Chinese and seafood dishes at the nearby Seascape Restaurant after their hotel stay.
Is the Best Western New Smyrna Beach Hotel & Suites near other hotels?
Yes, it is in proximity to other accommodations like Holiday Inn New Smyrna Beach.
How can I find more information or book a room at this hotel?
You can visit their official website or their Best Western booking page linked in their profile.