Staff Service
Many customers praised the friendly and attentive staff, highlighting their helpfulness and professionalism during the cruises.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals, others reported disappointment with the food options and quality, particularly during lunch cruises.
Cruise Experience
Overall, customers enjoyed the scenic views and relaxing atmosphere of the cruises, with many recommending the sunset cruise as a highlight.
Maintenance Issues
Some reviews noted concerns about the cleanliness and maintenance of the boat, suggesting that improvements are needed in this area.
Communication
Several customers expressed frustration with communication regarding reservations and cruise details, indicating a need for clearer instructions and better customer service.