Naples Princess

4.6
971 reviews

About

Tour OperatorRestaurantCruise AgencyEvent VenueWedding Venue
Come cruise with us aboard the most elegant luxury yacht in all of southwest Florida. You will experience the spectacular homes, breathtaking sites and natural beauty of Naples Bay and Port Royal. Relax in our fully enclosed and air-conditioned interior salons or bask in the warmth of the sun in the fresh-air outdoor seating. Enjoy the beverage of your choice from either of our two full-service bars and unwind as we cruise the calm waters of Naples Bay.

Location

Naples Princess
550 Port O Call Way, Naples, FL
34102, United States

Hours

Reviews

4.6
971 reviews
5 stars
761
4 stars
121
3 stars
45
2 stars
19
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and attentive staff, highlighting their helpfulness and professionalism during the cruises.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals, others reported disappointment with the food options and quality, particularly during lunch cruises.

Cruise Experience

Overall, customers enjoyed the scenic views and relaxing atmosphere of the cruises, with many recommending the sunset cruise as a highlight.

Maintenance Issues

Some reviews noted concerns about the cleanliness and maintenance of the boat, suggesting that improvements are needed in this area.

Communication

Several customers expressed frustration with communication regarding reservations and cruise details, indicating a need for clearer instructions and better customer service.
  • JG
    Jessica Gilbert
    4 days ago
    5.0
    This was a beautiful boat and lovely time! I was full from a large lunch so I didn’t try much of the food. My only complaint (and it’s minor) would be I wish there was more fresh fruit and vegetables in the appetizers served. The group picture they got was absolutely beautiful and worth every penny!
  • AN
    Amber Negron
    5 days ago
    5.0
    Always the best experience!!! Beautiful sunsets and afternoon cruises!
  • VP
    vivian patterson
    5 days ago
    3.0
    We went on the Bubbles and Booms ride. While the food was good, we were seated cafeteria style with no elbow room, air conditioning set at probably 65 blowing on you all through dinner. We to run to the upper deck to see the fireworks which were too far away to have an impact. The captain never pointed out an area of interest. There was no atmospheric music to set the mood. The service however was very good. It certainly wasn't worth over $400 for two.
  • VA
    Vanessa Armas
    Dec 24, 2025
    5.0
    I went on the Sunset Dinner Cruise with my family and it was A M A Z I N G! I can’t express enough how kind the staff was, how delicious the food and drinks were, and how fun the atmosphere was!!!!
  • LE
    Laith Ejeilat
    Dec 23, 2025
    5.0
    Highly recommended! We did the Christmas week sunset "more than [french word for food]" sightseeing tour. It was great! Good things: - the duration of the tour hits the sweet spot, and the "phases" of the tour were great. Sightseeing before sunset, sunset, then quiet and calm cruise back in the dark. - family-friendly, several children as young as newborns were comfy on board. - clean and comfy tables and seating, good ac inside, clean windows for viewing. - 3 levels with several terraces. Plenty of spacing between tables, and plenty of standing space. - very kind and friendly crew. We didn't interact much with the captain, but the bartenders and assistant captain were great! - Adequate food selection. I was expecting worse for a sightseeing cruise. Bbq chicken, pasta, and fruits/veggies were satisfactory. - full service bar with adequate capacity to make cocktails and a decent variety of basic drinks. - plenty of parking space right outside the dock! Unknown: we did not use the bathrooms. Room for improvement: - The narrator of the sightseeing (the captain) is not clear enough. Difficult to pay attention to. Also, didn't comment on several interesting scenes (like a huge building isolated in the mangroves).