Holiday Inn Express & Suites Naples Downtown - 5th Avenue by IHG
4.3905 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Relaxation, adventure, and luxury converge at Holiday Inn Express & Suites Naples Downtown - 5th Avenue to bring you a touch of paradise.
Nested in the heart of Naples, our hotel offers easy access to the city’s top attractions. Stroll along the vibrant 5th Avenue, explore the white sands of Naples Beach, soak up the sun at Lowdermilk Park, or enjoy a sunset at the iconic Naples Pier. Nature lovers will appreciate the Naples Botanical Garden and Naples Zoo, while golfers can tee off at the renowned Tiburón Golf Club.
Host business events or social gatherings in our meeting space and take advantage of group room blocks, free parking, and free Wi-Fi. Lounge poolside with delicious food and tropical cocktails from our exclusive Tiki Bar or relax in a private cabana. Start each day with our complimentary Express Start™ Breakfast buffet and stay active in our Fitness Center.
At day’s end, unwind in our contemporary rooms and suites, some with scenic views. Book your stay today and discover why we are Naples' best-kept secret!
Location
Holiday Inn Express & Suites Naples Downtown - 5th Avenue by IHG
1785 Fifth Avenue South, Naples, FL
34102, United States
Hours
Reviews
4.3
905 reviews
5 stars
554
4 stars
197
3 stars
57
2 stars
21
1 star
76
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The hotel is frequently praised for its cleanliness, with many guests noting spotless rooms and well-maintained common areas.
Staff Service
The staff is often described as friendly, professional, and attentive, contributing positively to the overall guest experience.
Breakfast Quality
Guests appreciate the variety and quality of the complimentary breakfast, often highlighting it as a standout feature of their stay.
Location
The hotel's location is frequently mentioned as convenient, with easy access to downtown Naples and local attractions.
Customer Service Issues
Some guests reported negative experiences with customer service, particularly regarding billing issues and staff responsiveness.
- ACAlicja CicheckiDec 2, 20255.0I am absolutely blown away by the exceptional experience we had at the Holiday Inn Naples Downtown. Our team of 40 recently stayed at this remarkable property, and from start to finish, every aspect of our visit exceeded expectations. Working with the manager, Mariza, was an absolute pleasure—her professionalism, warmth, and genuine attentiveness made coordinating such a large group effortless. She went above and beyond to ensure that every detail was taken care of, making us feel not just welcomed, but truly valued. The hotel itself is immaculate, with spotless rooms and common areas that reflect a meticulous attention to detail. Its prime location in downtown Naples made it incredibly convenient for both work and leisure, offering easy access to local attractions, dining, and entertainment. From the seamless check-in to the thoughtful amenities, our experience was nothing short of extraordinary. This is, without question, a hotel we will return to without hesitation. Holiday Inn Naples Downtown sets a new standard for hospitality, and we cannot recommend it highly enough.
- MMMirianm M.Nov 29, 20255.0Our stay was excellent from start to finish. The hotel was exceptionally clean and well-maintained, which made us feel comfortable right away. The staff were kind and professional, always greeting us with a smile and offering assistance whenever we needed it. The bartender stood out with great service and a very friendly attitude. We also enjoyed the food—it was delicious and served quickly. The overall atmosphere of the hotel was welcoming and peaceful. We highly recommend staying here
- JMJulian MNov 25, 20251.0Nach meinem Aufenthalt wurden unerklärlicherweise beide meiner Kreditkarten belastet. Seit Wochen versuche ich, das Hotel zu erreichen – ohne jegliche Antwort. Dieser Umgang mit Gästen und fehlende Kundenbetreuung sind absolut inakzeptabel.
- JMJaifer Martinez MonizNov 16, 20255.0Quedamos súper satisfechos con las instalaciones, la comodidad, la limpieza y el servicio del hotel, las habitaciones son amplias y cómodas, el desayuno es variado y fresco, sus empleados son amables, cordiales y dispuestos a ayudar en lo que necesites, agradecimiento especial para el Manager Jorge quien hizo de nuestra estancia aún más especial y también para el señor Danny quien atiende en el Tiki Bar del área de la piscina complaciendo gustos con los cócteles de manera amistosa y amable, esa área de la piscina donde está el bar y el jacuzzi nos encantó muy buen ambiente para compartir, fuimos un grupo de amigos y realmente es un lugar para descansar pero también puedes disfrutar y relajarte🫶 sin duda volveremos!
- JGJorge Gutierrez GonzalezNov 11, 20255.0Tuve una experiencia maravillosa en el Holiday Inn Express de Nápoles. Desde el momento en que llegué, el personal fue extremadamente acogedor y profesional, lo que hizo que mi registro fuera rápido y sin complicaciones. La habitación era espaciosa, moderna y muy limpia, con todas las comodidades necesarias para una estancia cómoda. El desayuno incluido fue una sorpresa agradable. Tenían una gran variedad de opciones, desde cereales y frutas frescas hasta opciones calientes como huevos y bacon. Ideal para comenzar el día con energía antes de explorar la hermosa ciudad de Nápoles. La ubicación es ideal, ya que está cerca de muchas atracciones turísticas, tiendas y restaurantes. Además, el acceso al transporte público facilitó mucho mis desplazamientos. Por último, me impresionó el ambiente tranquilo del hotel, lo que me permitió descansar bien después de un día lleno de actividades. Recomiendo encarecidamente el Holiday Inn Express en Nápoles a cualquiera que busque una estancia agradable y conveniente. ¡Definitivamente volveré en mi próximo viaje!
Frequently Asked Questions About Holiday Inn Express & Suites Naples Downtown - 5th Avenue by IHG
Does Holiday Inn Express & Suites Naples Downtown - 5th Avenue offer EV charging stations?
Yes, Holiday Inn Express & Suites Naples Downtown - 5th Avenue features four EV charging stations, one of which is a Tesla charger.
Which airport is closest to Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Holiday Inn Express & Suites Naples Downtown - 5th Avenue offers proximity to Southwest Florida International Airport (RSW) and Naples Airport (APF).
Does Holiday Inn Express & Suites Naples Downtown - 5th Avenue offer an airport shuttle?
No, Holiday Inn Express & Suites Naples Downtown - 5th Avenue does not offer an airport shuttle.
Does Holiday Inn Express & Suites Naples Downtown - 5th Avenue offer connecting rooms?
Yes, Holiday Inn Express & Suites Naples Downtown - 5th Avenue offers connecting rooms on a first-come first-served basis.
Does Holiday Inn Express & Suites Naples Downtown - 5th Avenue offer meeting and event spaces?
Yes, Holiday Inn Express & Suites Naples Downtown - 5th Avenue features one meeting space, The Palm Room for up to 50 guests.
What are the check-in and check-out times at Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Check-in time is 4:00 PM and check-out time is 11:00 AM at Holiday Inn Express & Suites Naples Downtown - 5th Avenue.
Does the hotel provide free breakfast?
Yes, Holiday Inn Express & Suites Naples Downtown - 5th Avenue offers a complimentary Express Start™ Breakfast buffet featuring buffet options.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at Holiday Inn Express & Suites Naples Downtown - 5th Avenue.
Is there parking available at the hotel?
Yes, free self-parking is available at Holiday Inn Express & Suites Naples Downtown - 5th Avenue, including accessible parking spots.
What accessibility features does the hotel offer?
The hotel offers accessible parking and mobility accessible facilities to ensure comfort for guests with disabilities.
Does the hotel have facilities for business travelers?
Yes, there is a business center and a meeting space called The Palm Room accommodating up to 50 guests, ideal for business events and meetings.
Are there any fitness amenities available?
The hotel provides free access to a fitness center equipped with elliptical machines, treadmills, and free weights.
Does Holiday Inn Express & Suites Naples Downtown - 5th Avenue offer digital or contactless check-in options?
Yes, the hotel offers digital guest room keys and contactless check-in and checkout services for guest convenience.
What nearby attractions can guests visit around the hotel?
Guests can explore vibrant 5th Avenue, Naples Beach, Lowdermilk Park, Naples Pier, Naples Botanical Garden, and Naples Zoo, all within easy reach of the hotel.
Are there dining options near Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Nearby dining options include Olive Garden, Pardon My Cheesesteak, The Cheesecake Factory, IHOP, and Trio of Naples, offering a variety of cuisines for guests.
Where can guests rent boats or go on airboat tours near the hotel?
Guests can enjoy boat rentals at Naples Bay Resort and Naples Boat Rentals at Port Of The Islands Marina, as well as airboat tours with Jungle Erv's Airboats & Safari nearby.