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About
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Welcome to Holiday Inn Express of Naples conveniently located off of I-75, exit 101. The location allows our corporate travelers and vacationers easy access to our many Collier County attractions. The Naples hotel is 35 minutes south of SW (RSW) Regional Airport and minute’s away from the Naples Airport. You are only 5-25 minutes away from Olde Naples, North Naples, Golden Gate, Golden Gate Estates, Marco Island, Everglades City and Ava Maria. The hotel is also close to all the attractions such as the Everglades, Rookery Bay National Estuarine Research Reserve, Conservancy Nature Center, Audubon Corkscrew Swamp Sanctuary, Naples Botanical Gardens, Collier-Seminole State Park, Florida Sports Park, Picayune Strand State Forest, Naples Municipal Beaches and Fishing Pier, Tigertail Beach, Philharmonic Center for the Arts, Edison Community College Collier Campus. You will find several golf course from 3 to 5 miles away from the hotel. The Physicians Regional Medical Center and Hospital a short 5 minute drive from our hotel. Nearby the hotel we have many dining options and only minutes away from the upbeat downtown dining district. We offer free hot Express Start Breakfast, wireless high-speed Internet access. Unwind at the end of your busy day at our outdoor pool or use the 24-hour fitness center to get a complete workout. Make a reservation today at the Holiday Inn Express in Naples FL!
Location
Holiday Inn Express Naples South - I-75 by IHG
3837 Tollgate Boulevard, Naples, FL
34114, United States
Hours
Reviews
4.1
502 reviews
5 stars
262
4 stars
119
3 stars
53
2 stars
21
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Issues
Several reviews highlighted rude or unprofessional behavior from front desk staff, leading to negative experiences for guests.
Cleanliness Concerns
Multiple guests reported issues with cleanliness, including moldy odors, roaches, and inadequate room cleaning.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality, while others enjoyed it.
Comfort and Amenities
Many guests appreciated the comfortable beds and well-kept rooms, although some noted issues with room size and amenities.
Positive Experiences
Despite the negative feedback, several guests praised the friendly staff and overall pleasant experiences during their stays.
- SDSue DavisNov 12, 20251.0We booked a room for a couple of nights. We use Holiday inn Express because it served us well. Unfortunately this time it didn't. Our room was to be ready to check in at 3 pm. We got there at 3 pm and was told they did not have a room for us because they had a full house the night before. That's really not my problem. But it was. The front desk person was very rude. When I asked when we could expect the room to be ready, she said she didn't know. We had to scramble to find another room. We did but barely. Then I get the invoice that they will be charging to us! If the room wasn't available by their own admission, why are they charging us?? I emailed them and no one is getting back to me. Very poor customer service.
- CICindy IrelandNov 11, 20255.0Great hotel and great staff!!!
- JDJames DavisNov 9, 20251.0We tried to check in to a room that we had booked online ahead of time, but when we arrived at check-in time (3PM), we were told our room is not ready, and the woman working the desk had no idea when the room would be ready. We were treated very rudely by the person on duty. This is making us rethink whether we will choose Holiday Inn Express again in the future. We are very displeased.
- JFJennifer Martinez FabeloOct 28, 20251.0The Worst Experience of My Life at a Hotel We went to spend one night, and it turned out to be the biggest disappointment of my life. I have never felt so humiliated in any place. We had a reservation for the night of Saturday, October 25th to Sunday, October 26th. Knowing we wouldn’t arrive in time for check-in, we called the hotel and a lady assured us that everything was fine. We arrived at the hotel around 2:00 a.m., and by 3:00 a.m. we were already looking for another place to stay. The man who attended us was extremely rude—he either had a serious attitude problem or was under the influence of something. He waved his hands at us, threatened to call the police, and told us to our faces that since we hadn’t arrived, he had canceled our reservation during his shift change. We called Expedia, and thankfully, they refunded our money. We asked to speak with a manager or supervisor, but he refused. This was a complete lack of respect. We have never experienced anything like this in any hotel before. For all these reasons, I do not recommend any hotel from this chain. They seriously need to choose better people to work with the public.
- SWSusan WheelerOct 8, 20255.0The staff is fantastic, we were always acknowledged when we were entering or leaving. Housekeeping does a good job of cleaning the room, which was a nice size and they were super helpful with forgotten items. I like that they have liquid soap by the bathroom counter and in the shower. The breakfast was the best compared to other hotels I've stayed at with quite a few options to choose from, if you leave hungry it's your fault. The fitness room isn't big but it has everything you need to get a workout, you can get some disposable earbuds from the front desk if you want music during your workout if you didn't bring yours. The pool is nice with chairs to lounge or sit on and its somewhat private. There's ample parking.
Frequently Asked Questions About Holiday Inn Express Naples South - I-75 by IHG
What time can I check in and check out at Holiday Inn Express Naples South - I-75 by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a free hot buffet breakfast called Express Start.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at this hotel?
No, pets including dogs and cats are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator.
What fitness and recreational facilities does the hotel provide?
The hotel has a free fitness center with equipment including elliptical machines, treadmills, and free weights, and also features an outdoor pool.
Does the hotel provide daily housekeeping and enhanced cleaning protocols?
Yes, housekeeping is available daily, and enhanced cleaning is used in guest rooms and common areas with commercial grade disinfectants.
Are there any nearby gas stations or convenience stores for travelers?
Yes, nearby gas stations include Shell and Marathon, both offering convenience store services that travelers can use while staying at the hotel.
How can I use public transportation near Holiday Inn Express Naples South - I-75?
The Greyhound Bus stations, including the 'Greyhound: Bus Stop - Shell Gas Station,' are nearby and provide convenient transportation options for travelers.
Are there any dining options near the hotel?
Nearby dining includes Waffle House and Cracker Barrel Old Country Store, offering breakfast, brunch, and southern-style food just minutes away from the hotel.