Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express of Naples conveniently located off of I-75, exit 101. The location allows our corporate travelers and vacationers easy access to our many Collier County attractions. The Naples hotel is 35 minutes south of SW (RSW) Regional Airport and minute’s away from the Naples Airport. You are only 5-25 minutes away from Olde Naples, North Naples, Golden Gate, Golden Gate Estates, Marco Island, Everglades City and Ava Maria. The hotel is also close to all the attractions such as the Everglades, Rookery Bay National Estuarine Research Reserve, Conservancy Nature Center, Audubon Corkscrew Swamp Sanctuary, Naples Botanical Gardens, Collier-Seminole State Park, Florida Sports Park, Picayune Strand State Forest, Naples Municipal Beaches and Fishing Pier, Tigertail Beach, Philharmonic Center for the Arts, Edison Community College Collier Campus. You will find several golf course from 3 to 5 miles away from the hotel. The Physicians Regional Medical Center and Hospital a short 5 minute drive from our hotel. Nearby the hotel we have many dining options and only minutes away from the upbeat downtown dining district. We offer free hot Express Start Breakfast, wireless high-speed Internet access. Unwind at the end of your busy day at our outdoor pool or use the 24-hour fitness center to get a complete workout. Make a reservation today at the Holiday Inn Express in Naples FL!
Location
Holiday Inn Express Naples South - I-75 by IHG
3837 Tollgate Boulevard, Naples, FL
34114, United States
Hours
Reviews
4.0
510 reviews
5 stars
266
4 stars
121
3 stars
53
2 stars
21
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied significantly, with some praising friendly staff while others reported rude and unhelpful front desk interactions.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including reports of mold, roaches, and unclean rooms, which negatively impacted guest experiences.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and options.
Room Conditions
Room conditions were inconsistent, with some guests appreciating the comfort and cleanliness, while others reported issues like broken amenities and unpleasant odors.
Location and Value
The hotel is well-located for exploring the area, but many guests felt the value did not match the price, citing issues that detracted from their overall experience.
- AMAaron Morgan1 day ago5.0Our stay was great. The property and room was clean. The mattress was excellent. The hotel is older but well kept. Breakfast was also really good. The front desk employee was friendly and very service oriented.
- BBBethJan 3, 20265.0We came to this property the fourth time every last year. Service always is outstanding. Check-In was easy and efficient. We were welcomed with as membership status and upgraded. Allocation of room matched my profile (room upper floor and far from elevator). Emma really went above and beyond to accommodate our room requests and ended up assigning us a room that was perfect for us. Thank you so much for your customer acknowledgement! Room was clean and met exactly our expectation. Highlight is the pretty rare possibility to open window by guest. Carolyn of the breakfast staff and her trainee were once more than attentive. She is so friendly to her guests, prepares everything pretty well, has a good look at the buffet and refilles immediately. She also keeps busy cleaning all the tables and items at the buffet. We really appreciate that. Great Location for exploring nature outside of Naples, but otherwise only a short trip to downtown. We will return to this hotel if we will visit the area again.
- BGBettinger GreenhouseJan 2, 20261.0no water in bathroom faucet in shower was broke and no power in outlets told them I wanted a discount five days ago when I checked out still never heard back
- BWBreanna WeathersDec 10, 20251.0The location was top tier to where we were supposed to be however the hotel itself was an experience I regret putting my child in. We checked in and it was smooth. Front desk clerk was kind of short when talking but no biggie. Got checked in went into the room thought everything was good. Door way of the bathroom was peeling. Took a shower the ceiling looked horrible and the towel holder on the back of the door looked like it was about to fall off. The table in the corner looked like it had seen better days. HOWEVER, the issue came when my so originally saw two ants. I thought maybe it came from us having to put our bags on the ground outside but nope. When my son went to eat his food it was covered in ants. Immediately contacted corporate and modified my stay. The front desk agent sounded like she was upset and had an attitude. By the next morning, all of our belongings were covered in ants. We had to shake everything we owned out because ants were in all our bags. We had to leave immediately. This experience was HORRIBLE! Then to make matters worse I still have not received the funds that were supposed to be refunded to me! Again the location is amazing but the hotel needs help!
- IBIsla BonitaDec 6, 20254.0No complaints! I saw a few negative reviews that made me apprehensive but to my pleasant surprise this HIE was great. Clean, renovated, no bad smells, bathroom was clean and stocked with essentials, comfortable bed and working A/C, safe parking, friendly front desk clerk, stocked mini mart, 24/7 fresh coffee and nice breakfast, all is well! Thank goodness ✌️
Frequently Asked Questions About Holiday Inn Express Naples South - I-75 by IHG
What time can I check in and check out at Holiday Inn Express Naples South - I-75 by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a free hot buffet breakfast called Express Start.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at this hotel?
No, pets including dogs and cats are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator.
What fitness and recreational facilities does the hotel provide?
The hotel has a free fitness center with equipment including elliptical machines, treadmills, and free weights, and also features an outdoor pool.
Does the hotel provide daily housekeeping and enhanced cleaning protocols?
Yes, housekeeping is available daily, and enhanced cleaning is used in guest rooms and common areas with commercial grade disinfectants.
Are there any nearby gas stations or convenience stores for travelers?
Yes, nearby gas stations include Shell and Marathon, both offering convenience store services that travelers can use while staying at the hotel.
How can I use public transportation near Holiday Inn Express Naples South - I-75?
The Greyhound Bus stations, including the 'Greyhound: Bus Stop - Shell Gas Station,' are nearby and provide convenient transportation options for travelers.
Are there any dining options near the hotel?
Nearby dining includes Waffle House and Cracker Barrel Old Country Store, offering breakfast, brunch, and southern-style food just minutes away from the hotel.