Best Western Naples Inn & Suites

4.2
1728 reviews

About

Hotel
Located in Naples,FL, the Best Western Naples Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Naples Inn & Suites
2329 9TH ST N, Naples, FL
34103, United States

Hours

Reviews

4.2
1,728 reviews
5 stars
1,014
4 stars
383
3 stars
138
2 stars
52
1 star
141

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and pest infestations.

Room Quality

Many guests reported that rooms were outdated, poorly maintained, and not as advertised, with issues like broken furniture and inadequate amenities.

Breakfast Experience

While some guests enjoyed the breakfast, others found it lacking in variety and quality, with reports of missing items and poor service.

Staff Service

Feedback on staff was mixed; while some guests praised their friendliness and helpfulness, others reported rude or unhelpful interactions.

Location and Amenities

The hotel’s location was frequently noted as a positive aspect, with easy access to nearby attractions, though some amenities like the pool and hot tub needed maintenance.
  • TT
    Tobi
    4 days ago
    2.0
    Warnung vor diesem Motel! Wir haben wegen der vielen guten Bewertungen gebucht und weil das Motel auf den Bildern frisch renoviert aussah. Es war zwar alles frisch renoviert, aber: - erstes Zimmer war komplett verraucht. Nach Beschwerde wurde uns direkt ein neues Zimmer gegeben. - Zweiter Zimmer stank komplett nach Urin. Überall waren kleine Käfer unterwegs. Die Handtücher waren sehr schmutzig. Kakerlaken waren unterwegs. Positiv muss das Frühstück am Pool erwähnt werden, sonst gibt’s wirklich absolut nichts Gutes an dieser Absteige. Für diesen Preis absolut Bodenlos!
  • DZ
    Dennis Zheng
    6 days ago
    5.0
    One of a kind Best Western Plus in Naples Florida, my king size bed room bed was big, very spacious, plus they have a very unique garden with 2 pools and hot tubs, 1st time I seen a outdoor breakfast area by the pool.
  • SS
    Sandra Schifter
    Nov 16, 2025
    3.0
    Buena atención del personal. Olor a humedad en la habitación y sin la cantidad de toallas de acuerdo a las personas registradas
  • SP
    Sébastien Pelletier
    Nov 14, 2025
    4.0
    Chambre propre, déjeuner excellent, deux belles piscines, beaux jardins entretenu, commodités apprécié. J'y retournerais.
  • EV
    Elias Thomas Vasilaras
    Oct 28, 2025
    3.0
    Checked in yesterday. The room is very nice, but there is no safe in the room, even though the poster on the table specifies that every room has a safe. The breakfast was something else. There were waffles and bagels, no ham, no cheese, no nothing. Barely any butter. And to top it all off, we had to use plastic knives and forks together with cardboard plates. This is so disappointing considering this is a best western hotel, you expect to get more to choose from during breakfast than a dry bagel, waffles and eggs/bacon.

Frequently Asked Questions About Best Western Naples Inn & Suites

Does Best Western Naples Inn & Suites offer free breakfast to guests?

Yes, guests at Best Western Naples Inn & Suites can enjoy free breakfast during their stay.

Is smoking allowed on the property of Best Western Naples Inn & Suites?

No, the property is smoke-free to ensure a clean and healthy environment for all guests.