Best Western Naples Inn & Suites

Reviews

• MM

  Marissa Graunke (MG42)

  1 day ago
  5.0
  We recently stayed at Best Western Naples Inn & Suites for our first trip to Naples, and overall it was a good fit for our family. We booked a two-room apartment-style unit, which worked well and definitely served its purpose for space and functionality. The room was clean, which is always a top priority for me, but it is a bit dated. The sofa had some peeling, and there were a few stains in the carpet—nothing that ruined our stay, but worth noting if you’re expecting something more updated. The grounds were one of our favorite parts—very clean, well-kept, and inviting. We really enjoyed the pools and spas, which were a hit for everyone. The outdoor breakfast area was also a pleasant surprise. It had a great setup, and the variety (eggs, sausage, and more) made it easy to please everyone in our group. The staff was consistently friendly and helpful throughout our stay, which always makes a difference. One unique touch we loved was the DVD players in the rooms—you can borrow movies from their selection, which made for a fun, cozy night watching some old favorites. The beach shuttle was a nice perk, running at 9, 12, and 3. I do wish that had been mentioned at check-in, as we didn’t find out until the next day—but once we knew, it was easy to plan around. Location-wise, it’s very convenient—about a mile from the beach and just a block from Publix, which made quick walks for groceries super easy. Overall, a solid stay for families looking for a clean, comfortable place in a great location, even if it’s not the most updated option.
• DZ

  Dan Zych

  Apr 3, 2026
  5.0
  Had a great time. front desk and workers outside the hotel were very friendly.
• KF

  Kristen Fleury

  Mar 25, 2026
  2.0
  Rooms need updating. Also, Booked a suite with a pool view (picture attached), got the room on the very end of the building and ended up with a parking lot view and no view of the garden or pool, disappointed with that. Stains on the tables, pool towels weren't stocked even in the morning (9am). Also some sites have this Best Western advertising a bar, there is no bar, the bar is in the restaurant next door, so don't expect a pool with a bar. Location was nice and close to everything and staff was very kind. Did book early check in (12pm-3pm) arrived and hotel told me they did not have any rooms ready, they did remove the charge thankfully. I usually don't post negative views but felt disappointed with this one .
• IL

  Ingrid Leyva

  Mar 20, 2026
  5.0
  Thank you for the beautiful experience lived here with you, the hotel is very clean and a wonderful staff, the breakfast girls are super charismatic and Luvorn at the reception was wonderful.We will be back 🥳
• BS

  Bridget Singleton

  Mar 20, 2026
  5.0
  Excellent customer service! The fellow behind the desk this morning went above and beyond to assist with my request!! Very friendly staff during check in as well. Nice clean room, comfortable beds, and great pool area!