Business Details
About
Hotel
A mile from the Brickell city center, our hotel is located six miles from Wynwood Walls and 15 minutes from Miami's beaches. Our outdoor pool overlooks Brickell and the downtown skyline. Enjoy free WiFi and breakfast, play a game of pool in our game room, work out in our 24-hour fitness center, and more.
Location
Hours
Reviews
4.4
833 reviews
5 stars
558
4 stars
148
3 stars
66
2 stars
20
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Guests consistently praised the hotel for its cleanliness and well-maintained facilities.
Staff Service
Many reviews highlighted the friendly and helpful nature of the staff, particularly mentioning individuals like Abdullah and Pedro for their exceptional service.
Breakfast Quality
The complimentary breakfast received mixed reviews; while some found it satisfactory, others noted a lack of variety and issues with replenishment.
Parking Issues
Several customers expressed dissatisfaction with the valet parking system, citing high fees and inconvenience.
Room Size
Guests noted that while the rooms were clean and modern, they were often described as small.
- IBi BoSS2 days ago5.0You know it’s Hilton so can’t expect any less. Not sure but for us pool felt a bit cold they might not have heater but the service is great including gym, lobby games and breakfast.
- JBJon Burns3 days ago5.0The location is nice! Very central, where I was renting a car on my travel it was very convenient to get to and from downtown Miami and Miami Beach for a fraction of a price of the downtown hotels. The front desk staff were super quick and helpful! And the water was nice and hot in the rooms!
- MMMollyJan 5, 20265.0I absolutely loved my stay here. We stayed the night before our cruise. This hotel is very nice! Clean and great staff. Nice pool. Many great areas to sit and relax around the hotel. My room was so clean, I loved the soaps and lotions they provided. One of the better hotel breakfasts I've had. Chicken sausage, eggs, bagels and breads, pancakes, fresh yogurt, oatmeal, cereals, and fruits. Everything was hot and fresh, they kept it stocked. Will definitely stay here again.
- DMDave MDec 22, 20251.0Not sure what idiot decided to install night lights in the rooms but then to permanently install them with no ability to turn them off has to eclipse the bad ideas I've seen over the years at hotels.
- GSGiovanna StefaniDec 13, 20255.0Fui muito bem acolhida no Tru By Hilton West Brickell em hospedagem de uma semana. O hotel todo é limpíssimo. Atendimento ótimo!!! Grata, Simone pela recepção inicial. Decoração linda. Tem cafés e chás disponíveis o dia inteiro no looby. Possui ar condicionado no hotel todo, é todo ambientado. Café da manhã no local, com boa convivência entre os hóspedes e clima muito agradável no local do café da manhã. Dois elevadores excelentes! Adorei a maçã do café da manhã!!!!Vista sensacional nos quartos: tanto virado pra baía quanto pra cidade. Possui wi-fi. Tem carregador USB nos quartos, que facilita muito. Ferro de passar maravilhoso. Tem também sabonete líquido, shampoo, condicionar e até hidratante corporal nos banheiros dos quartos. Secador de cabelos ótimo também. Dos móveis do quarto: cama enorme, mesa com cadeira, ganchos para pendurar bolsas, banco extra (aquele com assento estofado). Ou seja, quarto bem mobiliado. Para mim, é muito importante ter mesa e cadeira no quarto. Tive a oportunidade de me hospedar com vista pra baía de Miami (pro lado da piscina do hotel). Academia bem equipada, ampla e limpa. Tem toalhas na academia para uso dos hóspedes (o que é higiênico e confortável). Não se ouve nenhum barulho dos vizinhos dos quartos ao lado. Lindo demais! Tem a taxa caução, que é imediatamente restituída no checkout. Aliás, o checkout é rapidíssimo: leva segundos!!!! Muito fácil acesso a Uber, tem aquele ônibus gratuito passando em frente (não utilizei, mas vi passar diversas vezes). Bairro acolhedor. Tem Wallgreens e Publix (supermercado) muito perto. De Uber, saindo do hotel, entre 10 e 15 minutos eu chegava onde queria, inclusive em South Beach. Possui duas formas de trancar a porta por dentro, gerando maior segurança (tem a tranca tipo chave e uma barreira física que você abre e ela evita que a porta abra completamente). Achei muito legal também que tem opção de “olho mágico” (nas portas, sabe?) mais altos e mais baixos. Ambientes cheirosos sem ser enjoativos. Todos os trabalhadores muito simpáticos e prestativos. Piscina grande e com boa área para ficar descansando nas cadeiras e sofás. Sou muito grata pelo tempo que me hospedei lá.
Frequently Asked Questions About Tru by Hilton Miami West Brickell
What accessibility features does Tru by Hilton Miami West Brickell offer?
The hotel offers accessible parking, elevators, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included with my stay at the hotel?
Yes, free breakfast is available for guests during their stay.
Are pets allowed at Tru by Hilton Miami West Brickell?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas and there are public internet terminals on site.
What are the check-in and check-out times for this hotel?
Check-in starts at 3:00 PM, and check-out time is 11:00 AM.
Is there parking available at the hotel?
Yes, parking is available, including valet parking services.
Are there any fitness or recreational facilities at the hotel?
Guests can enjoy a free 24-hour fitness center and a game room, as well as an outdoor pool with city skyline views.
Does Tru by Hilton Miami West Brickell have a bar or restaurant on-site?
No, the hotel does not have a bar or restaurant on the premises.
Can you recommend nearby places of interest to visit around the hotel?
Nearby, you can visit Casa Cuba for Latin American cuisine, the Kendall Ice Arena for ice skating activities, and Brickell Cosmetic Center & Spa for wellness treatments.
Where can I find convenient services like a gas station or ATM near the hotel?
For your convenience, Shell gas station with a convenience store and the LibertyX Bitcoin ATM are located close to the hotel.
Are there any legal or professional services near Tru by Hilton Miami West Brickell?
Yes, there are several nearby legal service offices including Johnathan Meltz Law Offices Pa and Sylvia B Pinera Vazquez Pa, as well as professional services like Clark Construction USA.