Nuvo Suites Hotel

Reviews

• RA

  R A

  1 day ago
  1.0
  Please take a look at the notice on the wall. I have never seen anything like this in any other hotel, which shows that they regularly have plumbing issues. I have been traveling across different cities in Florida for a week, and every day I have given excellent ratings to all the hotels I stayed in. Unfortunately, this property has been the worst experience of my entire trip. From the moment we arrived, the toilet in our room was clogged. I called the front desk at 9 PM, and I was told that someone would come to fix it. We waited for a long time, and because we were exhausted, we eventually fell asleep. During the night, I called again, and the staff member told me to come downstairs and take a plunger myself. This is completely inappropriate, unprofessional, and absolutely not the guest’s responsibility. We even tried using the plunger, and it did not work. I also requested a room change, and the staff told me I had to wait until morning, which is unacceptable and extremely unreasonable. I am requesting a full refund for this stay, and due to the severe inconvenience and the unacceptable treatment we received, I am also requesting additional compensation. Additionally, we discovered that the beds in the room were infested with bedbugs, which resulted in multiple bites on our bodies requiring medical attention. Despite notifying hotel staff, no effective action was taken to resolve these issues. This constitutes a clear violation of the expected health and safety standards for a hotel in Florida. This level of customer service is unacceptable. I am traveling with my 12-year-old daughter, and it was extremely difficult and unsafe to take her to the lobby in the middle of the night just to use the bathroom.
• JC

  Jan Cmarko

  2 days ago
  5.0
  I had a fantastic stay at Nuvo Suites. The hotel was exceptionally clean, the rooms were spacious and comfortable, and the location was super convenient for getting around. The staff were friendly, helpful, and made the entire experience feel welcoming from start to finish. The free breakfast and free valet parking were both great bonuses and added even more value to the stay. Overall, highly recommend this hotel - I'd definitely return!
• NH

  Nataly Herrera

  3 days ago
  5.0
  The bad reviews are totally wrong!! Parking is with valet and is FREE for 1 car. Of course you gotta tip the valet guy out of common courtesy, but is not required. The check in was super fast. Prices are great for getting a room with laundry and everything! The pool and jacuzzi are nice The breakfast is your usual American buffet, it was okay Staff is friendly. Overall for the price 10/10
• EM

  Erica Mattsvåg

  Nov 9, 2025
  4.0
  Ok hotell som ligger i ett typ industriområde. Nära dolphin mall med bra shopping. Japanska restaurangen mitt emot var fantastisk! Trevlig, hjälpsam personal. Bra poolområde men en vältrafikerad väg gick precis bredvid. Frukosten var ok men inte superbra, allt serverades på engångstallrikar. Inga mataffärer i närområdet.
• DP

  Deasy Pasaribu

  Nov 3, 2025
  4.0
  I stayed there for a conference/business trip. The room was quite nice and spacious, with a small pantry and some useful appliances. There was also a living area with a sofa, which made the stay more comfortable. The bathroom was clean and in good condition. Breakfast was simple, similar to most standard hotels. One thing to note is that there’s no service available after 9 PM, so if you need anything late at night, you have to get it yourself at the reception.

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