Mandarin Oriental, Miami

4.7
3078 reviews

About

Luxury HotelHotelBusiness Meeting LocationsWedding Venue
Situated on Brickell Key, Mandarin Oriental, Miami enjoys a wonderfully private, yet convenient, location. Drawing on Miami’s cosmopolitan feel and our Oriental heritage, our rooms enjoy a sublime décor and irresistible sense of luxury. Waterside views and delicious flavours provide the inspiration behind our dining experience. Don't miss out to visit our Spa offering a multitude of ways to improve your mind, body and spirit from therapeutic spa treatments to relaxing yoga classes.

Location

Mandarin Oriental, Miami
500 Brickell Key Drive, Miami, FL
33131, United States

Hours

Reviews

4.7
3,078 reviews
5 stars
2,519
4 stars
349
3 stars
99
2 stars
39
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many guests praised the exceptional service provided by the staff, highlighting their attentiveness and professionalism.

Location

The hotel is frequently noted for its prime location with stunning views, offering a peaceful retreat while being close to downtown Miami.

Room Condition

Several reviews mentioned that the rooms feel outdated and in need of renovation, although they are spacious and clean.

Dining Experience

Guests enjoyed the food quality and dining options, particularly at the on-site restaurant, La Mar, which received high praise.

Issues with Management

Some customers reported negative experiences with management, particularly regarding handling complaints and service inconsistencies.
  • KK
    K K
    Sep 28, 2025
    5.0
    This was a wonderful travel experience at the end of 2023. I never expected that by 2025, the hotel would be demolished.
  • MM
    M
    Jun 22, 2025
    1.0
    Wellness center closed in purchase a give card for mother day they never informed me the location is closed when i request refund they refused
  • SS
    Sara
    Jun 16, 2025
    5.0
    Everything is at the highest level . Thank you.
  • RK
    Rohil Keny
    Jun 10, 2025
    4.0
    Good exp
  • SR
    Simon Russell
    Jun 8, 2025
    5.0
    Sorry to see them close for the next 5 years. Amazing service as expected from a Mandarin property. Rooms reflected the upcoming closure but a great stay all the same. Will be back when it reopens

Frequently Asked Questions About Mandarin Oriental, Miami

What are the check-in and check-out times at Mandarin Oriental, Miami?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is parking available at Mandarin Oriental, Miami?

Yes, both self-parking and valet parking options are available.