Hotel Indigo Miami Brickell by IHG

4.0
836 reviews
The Front Desk where expert and friendly staff are ready to help.

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Welcome to Hotel Indigo® Miami Brickell, a 4-star boutique hotel in the entertainment center of Miami. Set in the heart of Brickell, we’re steps from rooftop bars, luxury shops, and late-night restaurants at Brickell City Centre. This is where locals gather and visitors become regulars. With the free Metromover just outside, you’re minutes from the Kaseya Center, Bayside Marketplace, and the Arsht Center. South Beach? It’s a quick hop on the Metrorail, no car needed. Whether you’re here for a cruise, a business trip, or a weekend away for a girls or guys trip to Miami, our hotel near the Port of Miami puts you close to it all. Cool off in the outdoor pool, unwind at Mosaico Kitchen + Bar, or take care of business with flexible meeting space and high-speed Wi-Fi. Our Three Diamond-rated hotel offers valet parking, plush guest rooms, and a team that knows Brickell like the back of their hand. Stay with us and experience Miami through a stay that’s stylish, comfortable, and rooted in the neighborhood.

Location

Hotel Indigo Miami Brickell by IHG
145 SW 11th Street, Miami, FL
33130, United States

Hours

Reviews

4.0
836 reviews
5 stars
493
4 stars
137
3 stars
58
2 stars
46
1 star
102

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Ariella and Juan Carlos for their exceptional service.

Room Quality

Feedback on room quality was mixed; while some guests appreciated the cleanliness and modern design, others reported issues such as small sizes, noise, and maintenance problems.

Location

The hotel is well-located in Brickell, with easy access to restaurants, shopping, and public transport, making it convenient for guests.

Value for Money

Several customers expressed disappointment with the overall value, citing high prices for amenities and additional fees that detracted from their experience.

Cleanliness Issues

There were multiple complaints regarding cleanliness, particularly in common areas and bathrooms, with some guests noting unpleasant odors and maintenance issues.
  • TC
    Tangy Clemmons
    Nov 15, 2025
    1.0
    Our hotel stay was an extremely disappointing experience. The pictures do not accurately display the actual rooms. The "King Suite" was small and quickly became crowded with three people. We arrived late and decided to eat at the hotel's restaurant, which was a mistake because my daughter had a bug in her salad. The staff apologized and brought her another one but of course no one had an appetite after that experience. The staff was able to accommodate a late check out for us but needless to say we will never stay here ever again.
  • TD
    Towana Davis
    Nov 14, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Hotel Indigo Miami Brickell I truly enjoyed my stay at Hotel Indigo Miami Brickell. The property is beautiful, clean, and perfectly located—just a couple of blocks from Publix, which was so convenient. They also offer a pre-planned shuttle ride to the cruise port, which made my travel experience smooth and stress-free. I’ve stayed here twice now, including in their Atwood condo accommodations, and both visits were excellent. The breakfast was delicious, and the service throughout the hotel was top-tier. A special thank-you to Mariano, who is an absolute gem for the company—very kind, professional, and a pleasure to meet. I will definitely stay here again. Highly recommend!
  • CM
    cristhian mercado
    Nov 10, 2025
    5.0
    It's maybe less than 3 minutes by walk to Brickell Station, you can arrive direct from the airport by train, and also there's the Brickell loop to acces the bayside. The Hotel personel was very kind, rooms with all ammenities, coffee machine, the restaurant in the first floor, and only a few steps of Publix, Brickell Center, and all the Miami business center if you come here for some networking, workshops or just to enjoy the city.
  • JR
    Jim Rosewater
    Nov 8, 2025
    3.0
    Well priced for the location but not the cleanest. Both carpets in the room had stains and one with something very sticky. Shower had mold. Bath towels were not great. One had a hole and they are thin and old feeling. AC system wasn't cooling well and thermostat said filter needed changing. We notified the front desk and they sent maintenance and it was cleaned and cooled better. Overall not great but not terrible either. Next time we'll likely stay at the Hampton or Novotel nearby.
  • AV
    Alex Vu
    Nov 1, 2025
    1.0
    I stayed at Hotel Indigo Brickell and it was one of the worst hotel experiences I’ve ever had. 1. The power source on Level 7 is unstable. The lights in my room, including the bathroom, kept turning on and off randomly. It even went completely dark while I was in the shower — an unsafe and unacceptable situation. I called the front desk 5–6 times, but the issue was never addressed. See the video. 2. The water temperature in the shower is completely unreliable. It’s cold about 90% of the time, and you’re lucky if you get any hot water at all. 3. I found a cockroach in the bathroom (photo attached). If there’s one, there are likely more — very concerning for hygiene and cleanliness. I will file a report to consumer protection and ask for a refund. See the photo and zoom in the black dot. 4. The connected room on Level 7 is not soundproof at all. I could hear everything from the next room, including doors opening and even small conversations. Overall, this hotel is worse than many 2-star hotels I’ve stayed in. For the price and supposed standard of a Hotel Indigo, this was a major disappointment. I would not recommend staying here until these serious issues are resolved. I reserved 4 nights but ran away after 3 nights. Never be back.

Frequently Asked Questions About Hotel Indigo Miami Brickell by IHG

Is Hotel Indigo Miami Brickell by IHG suitable for business travelers?

Yes, Hotel Indigo Miami Brickell by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.

Does Hotel Indigo Miami Brickell by IHG have a loyalty program?

Yes, Hotel Indigo Miami Brickell by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Miami Brickell by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.