Business Details
About
Extended Stay HotelHotel
Located in the Blue Lagoon area, we’re just down the road from MIA airport, with free shuttle service for your convenience. Downtown Miami is only 7.5 miles away and Miami Beach is a short 20-minute drive. WiFi and breakfast are included in your stay and our Spin2 Cycle fitness and laundry facility will help you make the most of your time.
Location
Home2 Suites by Hilton Miami Airport South Blue Lagoon
5560 Blue Lagoon Drive, Miami, FL
33126, United States
Reviews
3.7
213 reviews
5 stars
111
4 stars
34
3 stars
9
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Room Quality
Rooms are generally spacious and clean, but some guests reported issues with maintenance, such as mold, broken fixtures, and cleanliness.
Breakfast Experience
Breakfast received positive feedback for variety and quality, but some guests noted inconsistency in service and early closure.
Location
The hotel is conveniently located near the airport and dining options, making it a favorable choice for travelers.
Shuttle Service
Shuttle service to the airport is unreliable, with multiple complaints about long wait times and lack of communication.
- VPVaishnav Potdar3 days ago5.0Very polite staff very nice experience and good food
- MWMelissa WilliamsNov 6, 20251.0I was not going to leave a review but since the assistant general manager Derrick claimed it was never reported to booking.com. I recently stayed there Mon. 11/3/25. When I checked in the room on the 4th floor it was still dirty. So she gave me another room on the 10th. floor. One of the beds blanket smelled like it sat in the washer too long. So I went to lysol and spray the other bed down a bug ran from behind the pillows. Then when I went to shower the bathroom had a spot on the wall by toilet that looked like dry feces and ants was crawling on the baseboards and the corner of the shower. A ant was crawling in one of the towels. I showed the guy at the front desk the VIDEOS. He switched my room again. I left a day early because I did not feel comfortable. Even after spraying and wiping things down.
- JNJ NNov 2, 20255.0Clean and nice hotel. Shuttle service from airport to hotel was slow…45 min wait
- SJShelandria JonesOct 19, 20252.0I would have given this hotel 5 stars but my toilet stopped flushing at night. I called the front desk and the young lady was nice but shared with me that there was no maintenance onsite and they didn't have a different room to put us in. There was also not a manager onsite. The breakfast was really nice and the area is nice and large. The winning deal on this hotel was the room. I've stayed in this hotel on the Tru side and it was ok but the Home2 Suites side is way nicer. The rooms are very large and have a full kitchenette with a dishwasher and hot plate. Again I loved my stay but to not have a working toilet is unacceptable. I told the young man when I was checking out and he didn't even apologize and that ticked me off because I am a Hilton Honors member but even before that I am a customer and that should have definitely been a reason for a manager response.
- KMKimberly MitmanOct 13, 20254.0The hotel itself was nice, but it was seriously understaffed. I tried calling the hotel from the airport about 10 times in a row (over half an hour) and no one answered. When I got there, I understood why - there was only one woman working, doing her best, but she had a line of 5 different people trying to check in. It took about 20 minutes before it was my turn to check in, which was frustrating after a long day of travel. Otherwise, everything was good. Breakfast was really nice, and the room was clean and nice.
Frequently Asked Questions About Home2 Suites by Hilton Miami Airport South Blue Lagoon
What accessibility features does Home2 Suites by Hilton Miami Airport South Blue Lagoon offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is there an airport shuttle service available at the hotel?
Yes, the hotel offers a free airport shuttle service for your convenience.
What are the check-in and check-out times at Home2 Suites by Hilton Miami Airport South Blue Lagoon?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel provide complimentary breakfast?
Yes, a free buffet breakfast is available for guests during their stay.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center with equipment including elliptical machines, treadmills, and free weights.
Is WiFi available for guests at Home2 Suites by Hilton Miami Airport South Blue Lagoon?
Yes, WiFi is available in public areas including a public internet terminal.
Does the hotel have a business center and meeting rooms?
Yes, the hotel includes a business center and one meeting room for guest use.
What nearby dining options are available near the hotel?
Nearby dining options include Blue Lagoon Lunch Spot, Tropical Smoothie Cafe, Jersey Mike's Subs, Burger King, Chipotle Mexican Grill, Panera Bread, Panda Express, and Starbucks.
What nearby hotels are close to Home2 Suites by Hilton Miami Airport South Blue Lagoon?
Nearby hotels include Doubletree Club Miami Airport, Tru by Hilton Miami Airport South Blue Lagoon, and Tru By Hilton.