Holiday Inn Express & Suites Miami-Kendall by IHG

4.3
983 reviews
Reception Desk

About

HotelWedding VenueBusiness Meeting Locations
Welcome to our Beautiful Hotel in Miami's Kendall Neighborhood You will love the Holiday Inn Express Hotel & Suites Miami-Kendall. This stylish hotel is located halfway between Homestead and downtown Miami with easy access via FL's Turnpike & 874/821. Our hotel is conveniently located across from the Miami Executive Airport (TMB). Easily accessible to major corporations, hospitals, schools/colleges and churches as well as local attractions, shopping, dining and entertainment. Miami International Airport (MIA) is only 20 miles away. Leisure travelers seeking the sunny fun of Miami will enjoy this Kendall hotel near the Zoo Miami, Gold Coast Railroad Museum, Kendall Ice Arena, Homestead Miami Speedway & Monkey Jungle. London Square, Dadeland Mall and The Falls are within minutes of our Miami-Kendall hotel. Our well-designed Kendall hotel features choice amenities to entice a smart traveler. We offer an outdoor swimming pool and hot tub area surrounded by fabulous palm trees emitting a tropical ambiance. We also have a Business Center and Fitness Center as well as high-speed Internet access. Our professionally designed putting green and our modern non-smoking hotel provide you with the best Miami has to offer!

Location

Holiday Inn Express & Suites Miami-Kendall by IHG
13475 SW 131st Street, Miami, FL
33186, United States

Hours

Reviews

4.3
983 reviews
5 stars
584
4 stars
229
3 stars
95
2 stars
30
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and helpful staff, particularly mentioning individuals like Neilly, Shaddai, and James for their exceptional service.

Cleanliness

Several reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues with housekeeping and cleanliness in specific instances.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or disappointing.

Facilities Condition

Numerous guests noted that the hotel is outdated and in need of renovations, with specific complaints about broken elevators and general maintenance issues.

Noise Issues

Several reviews mentioned noise disturbances from construction, thin walls, and church services, impacting guests' comfort during their stay.
  • JA
    Javier “El asturiano” Chaviano Alvarez
    3 days ago
    5.0
    Exelente servicio e instalaciones
  • AA
    AFD
    Oct 31, 2025
    5.0
    Best of the IHG hotels I visited so far (among 12)
  • RV
    Ramon Verdecia
    Oct 23, 2025
    5.0
    excelente customer service, excellent housekeeping services and of course excellent service at front desk
  • SP
    Sherri Parrish
    Oct 22, 2025
    1.0
    If I could leave zero stars I would. I reserved a room for 2 nights and 3 days. I reserved a wheelchair assessable room since I’m in a wheelchair and need a roll in shower. The problem wasn’t necessarily with the room itself but the location of the room and construction that was going on directly above us. We got to the hotel about 3pm on the 20th. We were given room #110. The room is literally directly across the hall from the breakfast area, the elevators, the pool entrance and the reception area. Yea it’s all right there together. We tried to stay positive but we weren’t there even 15 minutes when the problems began. First we had just drove 14 hours straight from NC and simply wanted to take a quiet nap. Nope that wasn’t going to happen. We started hearing the loudest beating noise you could ever imagine. It literally sounded as if someone was trying to knock a hole through our wall right at the headboard of our bed. We immediately called the front desk and asked what in the world all the noise was and the woman acted very irritated that I would even call and told me well obviously it’s construction and it was on the floor directly above us. We asked to switch rooms and was told the only other room on the 4th floor also had a leak that needed repaired so we had no options. She then told us we should have been informed at check in and the best she could do was give us a free drink for our inconvenience. A free drink really? We can buy our own drinks we wanted a peaceful room. We were told we couldn’t get a refund and to deal with it even though we had only been there 15 minutes. We weren’t informed at check in or when I made the reservations that construction was going on. The young man that checked us in never made eye contact and never spoke a word until we asked what time breakfast was. He did confirm that he never informed us of the construction. Also the construction started daily at 9:45am and lasted till 6pm. If that weren’t enough the walls were so thin that during breakfast that started at 6am-9am it sounded as if a party was going on in our room since we were directly across the hall. A woman screamed and cried for 2.5hrs straight Tuesday 10-21-25 and when we tried to check to see if everything was ok we were screamed at to go back into our room. We were never offered fresh towels or room service and the breakfast was a joke. This hotel is horrible for anyone that wants to get a little bit of peace and quiet. Do yourself a favor and find a different hotel. I know I will.
  • CR
    Carolinne ramalho
    Oct 16, 2025
    5.0
    My stay in Holiday Inn was amazing. The staff is super friendly and helpful. The room, gym, pool area and all social places are super clean and comfortable. The breakfast is delicious with many options. Thank you for everybody, specially to Neilly, Shadai and Charolaine! You’re so kind!

Frequently Asked Questions About Holiday Inn Express & Suites Miami-Kendall by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Miami-Kendall?

Check-in time is at 3:00 PM, and check-out is at 11:00 AM.

Is free breakfast provided at the hotel?

Yes, free buffet breakfast is available for guests.