Business Details
About
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Welcome to Atwell Suites Miami Brickell. Located in the heart of Miami, our hotel is minutes from Financial District, Shopping, Entertainment and Nightlife. Only 18 minutes from Miami Beach, the hotel is conveniently located whether traveling for business or leisure. We are close to great local restaurants and entertainment options such as La Mar, and LPM Restaurant and Bar. At Atwell Suites, we want to provide guests with a room to suit your different needs throughout your stay. Our studio suites are designed with zoned spaces for work and rest. Each suite offers a modern, purposeful design to make sure guests have everything they need; including a comfortable bed(s), sofabed and ottoman, a counter-height desk, free Wi-Fi, a 55' inch TV with the ability to cast content seamlessly from your device, and a wet bar with a mini fridge, a sink, and microwave. We offer complimentary breakfast in the mornings with quality hot & cold breakfast items such as greek yogurt, pastries, breakfast sandwiches, and omelets. Enjoy free beverages such as still or sparkling water, bean to cup coffee, and espresso, and teas. In the evenings, we offer a paid bar with small plates - where we serve wine, beer, and cocktails. Our menu has a good selection of items to share or to enjoy on your own. Welcome to Atwell Suites. No matter where you're headed, we help you take your journey to new places. Enjoy your stay at Atwell Suites Miami Brickell.
Location
Atwell Suites Miami Brickell by IHG
145 SW 11th Street, Miami, FL
33130, United States
Hours
Reviews
3.9
273 reviews
5 stars
148
4 stars
54
3 stars
18
2 stars
12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service experiences, including rude staff and unresponsive management regarding billing and check-in problems.
Room Cleanliness
Multiple reviews highlighted issues with room cleanliness, including unclean linens and odors, which negatively impacted guest comfort.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests finding the selection limited and poorly managed, leading to overcrowding and insufficient food.
Location and Amenities
The hotel’s location was praised for its convenience, with easy access to local attractions, but guests noted that room amenities and maintenance were lacking.
Deposit and Billing Concerns
Several guests expressed frustration over issues with security deposits and billing practices, indicating a lack of transparency and communication from the hotel.
- 222025maluepedro5 days ago1.0I checked out on December 29th and they still haven't refunded the $300 debited from my card. They promised it would be done within a week. I do not recommend them.
- JIJanice IpJan 5, 20261.0This review is similar to a previous one left for this hotel. I was double-charged for my stay after booking through a trusted 3rd party site. At check-in, I was asked to provide a deposit only, but after checking out, we noticed on our statements that the hotel charged us again for the same booking, meaning we paid twice. I’ve tried contacting the staff and reached out to IHG, they said someone would get in touch, but I haven’t received any response via phone, text, or email. I’ve stayed at many hotels and booked through various third-party sites without ever encountering this issue.
- ASAlon SadehJan 2, 20261.0Very disappointing experience. The hotel charged my credit card by mistake after check-out. Despite multiple attempts to resolve the issue, the hotel refuses to issue a refund and refuses to provide or review my signed authorization form. I urge others to be very cautious with this hotel. Their handling of billing disputes—especially in coordination with credit card companies—is highly unprofessional, and they are unwilling to provide basic proof such as a customer’s signature.
- MRMark RiegalDec 31, 20254.0Breakfast wasn't managed well, to crowded, we opt to pay for breakfast instead at the main level restaurant!
- GWGeoff WarmouthDec 26, 20254.0All was good except the 10% service charge at the restaurant? Deceptive description of "gratuity? Should have stated clearly what that was!!!! Lost sleep over it
Frequently Asked Questions About Atwell Suites Miami Brickell by IHG
What are the check-in and check-out times at Atwell Suites Miami Brickell?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Atwell Suites Miami Brickell offer free breakfast to guests?
Yes, complimentary breakfast with hot and cold items is available for free.
Is parking available at Atwell Suites Miami Brickell?
Yes, both parking and valet parking are available for guests.
Are pets allowed at Atwell Suites Miami Brickell?
Yes, pets are welcome at the hotel.
What amenities does Atwell Suites Miami Brickell offer for fitness and business needs?
The hotel has a fitness center and a business center available for guests.
Does Atwell Suites Miami Brickell provide enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectant, enhanced cleaning for common areas and guest rooms, and employees are trained in cleaning and hand washing procedures while wearing protective equipment.
What nearby restaurants can guests visit when staying at Atwell Suites Miami Brickell?
Guests can visit nearby restaurants such as Mosaico Kitchen + Bar, La Mar, and LPM Restaurant and Bar for dining and nightlife.
Are there any nearby transit options to help guests reach Atwell Suites Miami Brickell?
Yes, the MDT Metrorail - Brickell Station is nearby, offering convenient public transportation to and from the hotel.
What local attractions are close to Atwell Suites Miami Brickell for guests to explore?
Guests can visit nearby attractions like Southside Park and Brickell Key Baywalk for recreation and entertainment.
How can guests book a stay or find exclusive offers for Atwell Suites Miami Brickell?
Guests can book directly via the hotel's website or through the IHG Hotels & Rewards app, which also provides exclusive offers.