Isla Bella Beach Resort & Spa

Reviews

• MK

  Martina Kent

  6 days ago
  3.0
  We came to the resort the first time in June 2025 and had a truly exceptional experience. So much so, we decided to come back this year. So we are currently here on day 2 of our 4 night stay, and I can certainly see a big and very negative difference. The service is less than acceptable. The wait staff we have encountered so far seem like they are clueless. We had our repeat anniversary dinner at Mahini tonight and were greatly disappointed. Compared to last year, not an effort whatsoever to make this a special occasion. We even noted on the reservation it was our anniversary, got completely missed when we got there. The breakfast service at Mahini earlier that morning was a disaster. Had to go get our own coffee after waiting for 30 minutes. A family at the table next to us had the same experience. Haven't had internet access since we got here. Keep being told it's because we are on an island. However, never had that issue last year. Pretty sure it's the same island. We were planning on recommending to all our friends and repeat next year. Will not happen now. For the exorbitant prices, we didn't get our money's worth at all
• SB

  Sarah BenBouzid

  6 days ago
  3.0
  Nous avons passé un bon séjour mais celui ci a été gâché à la fin par la somme exorbitante de tax à payer. Si vous souhaitez garer votre car chez eux (ce qui est clairement nécessaire) attendez vous à payer au total 100$ de tax par personne et par nuit en plus. TOUT est payant, 35$ par personne pour louer un paddle aussi je trouve ça choquant compte tenu du prix de la nuit que l’on paye déjà. Notre expérience a Isla Bella a été gâché par toutes ces tax à payer d’autant qu’à l’intérieur de l’hôtel tout est aussi très très cher et médiocre. 1h d’attente pour un burger à peine cuit et des frites sucrées. Je n’y retournerai certainement pas …
• MG

  Marcum Group

  Apr 20, 2026
  3.0
  We stayed here for 5 nights…April 16th thru April 21st 2026…notice I am leaving a day early…back to culture in Miami…yay! Pros: The views are nice…wouldn’t necessarily call it breathtaking….but nice…sorry, I’ve traveled my entire life…just being honest. Cons: The $30/day parking fee (not mentioned anywhere prior to our arrival). It’s the principal not the money. Staffing is limited, and just nice enough to not complain about (wasn’t expecting neck tattooed staff - classy). Also, wasn’t expecting to hear staff discussing which guests tip “well” vs. not - in their assessment… The guests - wasn’t expecting Walmart folks…given the rates and rating of the resort. Room service - it’s fine, however, they don’t pick up the dirty dishes as quickly as one would expect; ordered at 7pm, finished, placed dishes outside the room door (as is standard), and to my surprise, come 11am, still there…odd. I would think this would be a priority given the critters roaming around. The small private beach is okay. There aren’t many activities to do. The bedding - well, not the best. Old, maybe spring mattress(?). Bathroom - Towels, must be limited, only get two…odd. Most disappointing of all - the food quality. We tried all the dining options at the resort, and the food was mediocre everywhere. And if you think you’ll find good food outside the resort - think again. Surrounded by water, fishing everywhere, yet all food menu’s basically are the same everywhere; burgers, steak, chicken wings, fish sandwich, or red snapper…yes, that covers it all. I would expect all the seafood you can - just not the case, unfortunately. After 5 long days, we were honestly happy to go back home to a good meal. All in all, the Keys are beautiful, however, there is zero cultural value, the food is all fried and unappetizing. The quality of people just isn’t there. I would say this is definitely a 3 star property posing as a 4 star; it’s not elegant, or elevated at all, thus, a 3 star hotel property. Do better please. Do yourself a favor and stay anywhere from Jupiter all the way down to Miami Beach; can’t say enough good things about this run of beaches. As for the Keys, not my cup of tea… Thanks, hope this finds the right folks.
• MM

  Michele Maida

  Apr 9, 2026
  5.0
  We just arrived home from a 3 night stay at Isla Bella resort. My family and I had a wonderful time. The rooms were very nice and our balcony was very roomy and a nice place to sit to have your morning coffee or evening cocktail. We MUST give a huge thank you to Kyle at the Mahina restaurant. He went above and beyond to make our experience at the resort a special one. (he makes a spectacular martini!) He treated us like family, and was so very kind to my granddaughter. Our waitress, Angelica was awesome. So very attentive and kind. We also loved the beach bar and had some tasty drinks made by Chanda. There were plenty of outside places to sit and enjoy your drink. The people at the reception desk were always very helpful. A special thank you to Miranda, she was great. I do wish there were lights by the bocce court. We would have loved to play at night. Thanks for a wonderful vacation.
• AM

  abhishek mishra

  Apr 7, 2026
  5.0
  Exceptional Stay at Isla Bella (Be mindful of extra charges shown towards the end) We had an absolutely fantastic experience at Isla Bella—easily one of the highlights of our trip. From the moment we checked in, everything felt seamless and welcoming. The service throughout our stay was truly exceptional. A standout moment was when we didn’t have a reservation for lunch, yet the staff went out of their way to accommodate us—and not just that, they got us a prime sunset dining spot, which made the evening unforgettable. The rooms were beautiful—spacious, thoughtfully designed, and incredibly comfortable. Having two bathrooms was such a bonus, especially for a family stay. The private balcony with ocean views made it even more special. The property itself is stunning. The white buildings, opal-colored umbrellas, white sand beach, and swaying coconut trees create a serene, almost dreamlike atmosphere. What we loved most was the number of swimming pools—it never felt crowded, and there was always a perfect spot to relax. There were also plenty of daily activities—from sip & paint and bracelet making to scavenger hunts, bingo, and even “message in a bottle.” These added such a fun and engaging touch for both kids and adults. The location is ideal, the vibe is relaxing yet lively, and every detail feels thoughtfully curated. Highly recommend Isla Bella for anyone looking for a luxurious yet family-friendly getaway. Would definitely return! They do charge a lot of extra fees per room, somthing to take into account when booking: Destination Fee: $20.29 Resort Fee: $47 Resort Fee Sales Tax: $3.53 Resort Fee Occupancy Tax: $2.35 Community Impact Fee: $10.14 Overnight Parking: $30 Overnight Parking Tax: $2.25 Total: $115