Tranquility Bay Beachfront Resort

Reviews

• DW

  Douglas Weiskopf

  1 day ago
  3.0
  The resort is very pretty but has definite room for (needed) improvement. Our room was a garden suite and while comfortable and clean: a) it had an outdated coffee maker with annoying single-serving packets of powdered creamer and sugar b) no effective mechanism for hanging clothes, and c) an episodically very noisy compressor from the utility closet located in the room. Our room was generally not being cleaned until around 4:00 which is when we were returning from activities. Service was spotty — staff at the tiki bar were attentive but not welcoming (where as our experience on the Keys was that service people were surprisingly friendly), we requested a cork screw and wine glasses for our room and received them 4 hours later (well beyond time of need), and perhaps most frustrating, our expensive breakfasts arrived cold.
• GS

  George Saterson

  1 day ago
  1.0
  What a dump! And we’re paying over $1000/night for a luxury resort in the Keys! Arrived last night at 10pm. No bar. No breakfast. (“Sorry we don’t offer table breakfast.”) No room service. (“We’re busy.” So they couldn’t deliver even a cold breakfast until an hour and a half after we left for the day to drive down and see Key West!) No internet. And the most disgusting filthy black carpeting I have ever seen. My wife wouldn’t go to the bathroom at night without putting her shoes on. And sand in the bed! I wish I could cancel the rest of the stay. Avoid Tranquility Bay at all costs! Pretty location, but this is a dump with bad service!
• JG

  jessica gonzalez

  5 days ago
  5.0
  Our experience at Tiki Bar was absolutely wonderful! The atmosphere is vibrant yet relaxing, with beautiful ocean views and the perfect tropical ambiance. It’s the kind of place where you can truly disconnect and enjoy the moment. The food and drinks were fresh, flavorful, and perfectly presented. Everything tasted amazing! But what really made our visit special was Ana — she provided outstanding customer service. She was attentive, friendly, and went above and beyond to make sure we were comfortable and happy the entire time. Her positive attitude truly elevated our experience. If you’re in the area, this spot is a must-visit. Great vibes, great service, and unforgettable memories. We can’t wait to come back! 🌊🍹✨
• AL

  Alejandro Linares

  5 days ago
  5.0
  If you’re looking for the perfect spot to relax and enjoy paradise vibes, Tiki Bar is absolutely amazing! From the moment you arrive, the atmosphere is peaceful, tropical, and welcoming. The views are breathtaking, especially at sunset — truly picture-perfect. The drinks are delicious and beautifully prepared, and the service is outstanding. The staff is friendly, attentive, and makes you feel right at home. Ana provided excellent customer service — she was so kind, professional, and made our experience even more special. It’s the perfect place to unwind, enjoy great music, and soak in the island energy. I highly recommend this place for a romantic evening, a fun time with friends, or simply to treat yourself to a little escape. I will definitely be coming back! 🌴🍹✨
• RW

  Ruby M. Wagner

  Feb 25, 2026
  1.0
  We will never be back!!! They use deceptive ads on the internet to lure customers. This place looks NOTHING like the internet photos. Be warned, both the grounds and units are in great disrepair, kept in terrible unsanitary conditions (Gunk on cabinets, nasty smelly carpet, broken fixtures, nasty curtains, peeling doors, windows, etc). Lots of deferred maintenance everywhere at this so called "resort." During our entire stay, we had construction crews loudly blaring maddening beeping sounds infront of our beachview unit and at the "usable" beach area all day long!! When asked to speak to management, it was denied to us and were rudely informed that manager Miguel would call us if he felt it was necessary. The girl at the front reception was unbelieavably RUDE!! Vacationers, please go spend your hard earned money where it is appreciated...you deserve more respect and hospitality than what we received at this DUMP.