At the Best Western Plus Madison you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Madison will stand out among other hotels in Madison,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Madison will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the cleanliness of the rooms, but there were also multiple reports of dirty rooms, including issues with pests and unclean bathrooms.
Staff Performance
Staff members, particularly at the front desk, received positive feedback for their friendliness and helpfulness, although some reviews highlighted poor customer service experiences.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, though some noted limited gluten-free options.
Maintenance Issues
Numerous guests reported ongoing maintenance problems, particularly with hot water availability and air conditioning, which negatively impacted their stay.
Value for Money
Several reviews indicated that the hotel was overpriced for the quality of the accommodations, with guests expressing disappointment in the overall value.
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Candace Rivero
1 day ago
5.0
Just Madison Florida location of best.Western is wonderfulGreat linens and great hot breakfast.As always easy parking and right off of the interstate , but quiet. Will definitely stay again
MB
Mark Brinks
Nov 17, 2025
3.0
The price is advertised at 105 dollars all over Internet, waking in and asking for a room will rise 25 dollar that's my only thing so you know better for next time otherwise
Clean, comfortable, laundry in site, business center needs chairs, room ac works great, breakfast good and pretty helpful lady's helping around congratulations to the staff.
I love cats. Please feed the cats outside makes the hotel unique. I gave them tuna and I clean my cans afterwards so I'm not leaving trash in the garden area. The beautiful black and calico kittens are lovely maybe spay them in some point. Will be happy to be spay might be a local shelter around unsure but I'm heading Bradenton humane society know they will do it if you call in advance. Live animals they have the right were before us in earth
SI
SLT Investigations
Oct 11, 2025
5.0
Gina at the front desk is the BEST! Spotless rooms!! Great breakfast!! Great small gym! Very surprised how well I was treated! Well done!!
KF
kk fixit
Oct 8, 2025
5.0
Clean rooms, kind staff.
TF
Tess Fisher
Sep 26, 2025
5.0
This is a clean, safe hotel. Very friendly and helpful staff, especially Gina who helped me out several times.
The accessible shower in the room I stayed was a true roll in shower with an excellent shower chair.
The fitness center was nice and cold, with free weights, a stationary bike, recumbent bike, treadmill, and elliptical.
Breakfast was hot and tasty. The gluten free was limited to cereal, but they did have almond milk.