Certified by The Terrace Hotel Lakeland, Tapestry Collection by Hilton • Mar 01, 2026
About
Certified by The Terrace Hotel Lakeland, Tapestry Collection by Hilton • Mar 01, 2026
Hotel
On Main Street in the heart of Lakeland, our historic hotel overlooks Lake Mirror and the Promenade. There are several eateries and shops within a block, including our on-site Terrace Grille, while Polk Theatre, RP Funding Center, and Swan Brewing are within a mile. Our Cypress Ballroom with beautiful views is an ideal space for weddings and corporate events.
Location
Certified by The Terrace Hotel Lakeland, Tapestry Collection by Hilton • Mar 01, 2026
The Terrace Hotel Lakeland, Tapestry Collection by Hilton
Certified by The Terrace Hotel Lakeland, Tapestry Collection by Hilton • Mar 01, 2026
Reviews
4.3
1,430 reviews
5 stars
919
4 stars
279
3 stars
102
2 stars
52
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness and helpfulness, highlighting individuals like Johnny and Norma for exceptional service.
Cleanliness
Guests consistently noted that the hotel and rooms were clean and well-maintained, contributing to a pleasant stay.
Noise Issues
Several reviews mentioned significant noise disturbances from outside traffic and thin walls, impacting the overall comfort during the night.
Dining Experience
While some guests enjoyed the restaurant and its offerings, others reported issues with food quality and service, particularly during busy events.
Location
The hotel's central location in downtown Lakeland was frequently highlighted as a major advantage, with easy access to local attractions.
BB
Buckeye_Tommy
5 days ago
5.0
Service was impeccable, location perfect
OP
Ovadia and Meghan Perrodin
Feb 9, 2026
5.0
We had a wonderful time at Terrace Hotel. We came for an interview and had our baby and the staff at Terrace Hotel were extremely kind and accommodating. They were so sweet to my baby and even gave him a little stuffed animal swan. It was also my birthday so I was able to have a great celebration dinner at the restaurant downstairs. The art and vibe of the hotel was lovely and the swan theme was so cute. Overall an incredible stay! Norma was amazing we already miss her.
CG
Corey Godden
Feb 2, 2026
1.0
I have repeatedly reached out over the past two weeks to request a block of rooms for my upcoming wedding. Each time my fiancé or I have called we’ve been directed to their “sales team” who’ve told me their event manager “Kelsey” would reach out to me so we can review different options. After six separate phone calls and two weeks of waiting we still have not received a response. Horrible experience thus far.
JH
Jerry Houman
Jan 30, 2026
5.0
We really enjoyed our stay. Great front-desk folks - who need headphones to go hands free when answering the phone - clean and clear comfortable room, delightful restaurant, and great location in the charming section of the city. Plenty of restaurants and shops within walking distance. Even a beautiful cigar lounge, The Loft, 2 blocks away.
Highly recommend!
JS
Jessica A. Soto
Jan 26, 2026
5.0
This hotel is adorable! Richard helped us out with our luggage and when our girls locked the safe, he was so kind and patient to fix the issue! Norma at the front desk provided incredible service and Sean and Malik provided exceptional dining in the restaurant, which you must go to for breakfast, get the French toast! I can’t wait to return! The staff made this place!!
Frequently Asked Questions About The Terrace Hotel Lakeland, Tapestry Collection by Hilton
What accessibility features does The Terrace Hotel Lakeland offer?
The hotel provides accessible parking and accessible elevators for guests with mobility needs.
Is breakfast available at The Terrace Hotel Lakeland?
Yes, breakfast is available at the hotel.
Does The Terrace Hotel Lakeland have a fitness center?
Yes, there is a fitness center available for free to guests.
Does The Terrace Hotel Lakeland offer free parking?
Yes, free self-parking is available at the hotel.
Are pets allowed at The Terrace Hotel Lakeland?
No, pets including cats and dogs are not allowed at the hotel.
What are the check-in and check-out times at The Terrace Hotel Lakeland?
Check-in time is at 3 PM and check-out time is at 12 PM.
Does The Terrace Hotel Lakeland provide digital check-in and room keys?
Yes, the hotel offers contactless check-in and digital guest room keys.
What nearby entertainment or dining options are close to The Terrace Hotel Lakeland?
Nearby options include the Terrace Grille (on-site restaurant and bar), Swan Brewing for craft beer, and the Polk Theatre for performing arts.
How can I get to The Terrace Hotel Lakeland using public transportation or nearby landmarks?
The hotel is located on Main Street in downtown Lakeland, near landmarks such as Lake Mirror and the Promenade, making it easy to find by foot or local transit.
Are there any nearby places ideal for business meetings or events near The Terrace Hotel Lakeland?
Yes, the hotel itself offers Cypress Ballroom for events, and nearby venues like the RP Funding Center are within a mile for larger gatherings.
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